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Despite the recent success of automatic metrics for assessing translation quality, their application in evaluating the quality of machine-translated chats has been limited. Unlike more structured texts like news, chat conversations are…

Computation and Language · Computer Science 2024-03-14 Sweta Agrawal , Amin Farajian , Patrick Fernandes , Ricardo Rei , André F. T. Martins

The year 2024 marks the 10th anniversary of the Multidimensional Quality Metrics (MQM) framework for analytic translation quality evaluation. The MQM error typology has been widely used by practitioners in the translation and localization…

Neural Chat Translation (NCT) aims to translate conversational text between speakers of different languages. Despite the promising performance of sentence-level and context-aware neural machine translation models, there still remain…

Computation and Language · Computer Science 2021-09-03 Yunlong Liang , Chulun Zhou , Fandong Meng , Jinan Xu , Yufeng Chen , Jinsong Su , Jie Zhou

Almost all frameworks for the manual or automatic evaluation of machine translation characterize the quality of an MT output with a single number. An exception is the Multidimensional Quality Metrics (MQM) framework which offers a…

Computation and Language · Computer Science 2024-03-20 Dojun Park , Sebastian Padó

We investigate the potential of ChatGPT as a multidimensional evaluator for the task of \emph{Text Style Transfer}, alongside, and in comparison to, existing automatic metrics as well as human judgements. We focus on a zero-shot setting,…

Computation and Language · Computer Science 2023-04-27 Huiyuan Lai , Antonio Toral , Malvina Nissim

We introduce a new, extensive multidimensional quality metrics (MQM) annotated dataset covering 11 language pairs in the biomedical domain. We use this dataset to investigate whether machine translation (MT) metrics which are fine-tuned on…

Computation and Language · Computer Science 2024-06-05 Vilém Zouhar , Shuoyang Ding , Anna Currey , Tatyana Badeka , Jenyuan Wang , Brian Thompson

Existing MT evaluation frameworks, including automatic metrics and human evaluation schemes such as Multidimensional Quality Metrics (MQM), are largely language-agnostic. However, they often fail to capture dialect- and culture-specific…

Computation and Language · Computer Science 2026-04-21 Samar M. Magdy , Fakhraddin Alwajih , Abdellah El Mekki , Wesam El-Sayed , Muhammad Abdul-Mageed

Automatic metrics for evaluating translation quality are typically validated by measuring how well they correlate with human assessments. However, correlation methods tend to capture only the ability of metrics to differentiate between good…

Computation and Language · Computer Science 2024-10-11 Sweta Agrawal , António Farinhas , Ricardo Rei , André F. T. Martins

Most studies on word-level Quality Estimation (QE) of machine translation focus on language-specific models. The obvious disadvantages of these approaches are the need for labelled data for each language pair and the high cost required to…

Computation and Language · Computer Science 2021-06-02 Tharindu Ranasinghe , Constantin Orasan , Ruslan Mitkov

Machine-translated benchmarks are widely used to assess the multilingual capabilities of large language models (LLMs), yet translation errors in these benchmarks remain underexplored, raising concerns about the reliability and comparability…

Computation and Language · Computer Science 2026-05-26 Klaudia-Doris Thellmann , Bernhard Stadler , Michael Färber , Jens Lehmann

Chatbots have shown promise as tools to scale qualitative data collection. Recent advances in Large Language Models (LLMs) could accelerate this process by allowing researchers to easily deploy sophisticated interviewing chatbots. We test…

Human-Computer Interaction · Computer Science 2024-12-05 Alejandro Cuevas , Jennifer V. Scurrell , Eva M. Brown , Jason Entenmann , Madeleine I. G. Daepp

The use of large language models (LLMs) for evaluating outputs is becoming an increasingly effective and scalable approach. However, it remains uncertain whether this capability extends beyond task-specific evaluations to more general…

Computation and Language · Computer Science 2025-11-13 Rhitabrat Pokharel , Ameeta Agrawal

Machine translation models are still inappropriate for translating chats, despite the popularity of translation software and plug-in applications. The complexity of dialogues poses significant challenges and can hinder crosslingual…

Computation and Language · Computer Science 2024-11-06 Yunmeng Li , Jun Suzuki , Makoto Morishita , Kaori Abe , Kentaro Inui

Multimodal machine translation and textual chat translation have received considerable attention in recent years. Although the conversation in its natural form is usually multimodal, there still lacks work on multimodal machine translation…

Computation and Language · Computer Science 2022-03-01 Yunlong Liang , Fandong Meng , Jinan Xu , Yufeng Chen , Jie Zhou

Since the breakthrough of ChatGPT, large language models (LLMs) have garnered significant attention in the research community. With the development of LLMs, the question of text style transfer for conversational models has emerged as a…

Computation and Language · Computer Science 2024-03-15 Jianlin Chen

In this paper, we focus on how current Machine Translation (MT) tools perform on the translation of emotion-loaded texts by evaluating outputs from Google Translate according to a framework proposed in this paper. We propose this evaluation…

Computation and Language · Computer Science 2023-06-22 Shenbin Qian , Constantin Orasan , Felix do Carmo , Qiuliang Li , Diptesh Kanojia

Multimodal Large Language Models (MLLMs) have achieved great success in Speech-to-Text Translation (S2TT) tasks. However, current research is constrained by two key challenges: language coverage and efficiency. Most of the popular S2TT…

Computation and Language · Computer Science 2026-04-14 Yexing Du , Kaiyuan Liu , Youcheng Pan , Bo Yang , Keqi Deng , Xie Chen , Yang Xiang , Ming Liu , Bing Qin , YaoWei Wang

Human evaluation of modern high-quality machine translation systems is a difficult problem, and there is increasing evidence that inadequate evaluation procedures can lead to erroneous conclusions. While there has been considerable research…

Computation and Language · Computer Science 2022-04-27 Markus Freitag , George Foster , David Grangier , Viresh Ratnakar , Qijun Tan , Wolfgang Macherey

Is chatbot able to completely replace the human agent? The short answer could be - "it depends...". For some challenging cases, e.g., dialogue's topical spectrum spreads beyond the training corpus coverage, the chatbot may malfunction and…

Computation and Language · Computer Science 2020-12-15 Jiawei Liu , Zhe Gao , Yangyang Kang , Zhuoren Jiang , Guoxiu He , Changlong Sun , Xiaozhong Liu , Wei Lu

The COMET metric has blazed a trail in the machine translation community, given its strong correlation with human judgements of translation quality. Its success stems from being a modified pre-trained multilingual model finetuned for…

Computation and Language · Computer Science 2024-10-01 Vilém Zouhar , Pinzhen Chen , Tsz Kin Lam , Nikita Moghe , Barry Haddow
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