Related papers: What Is Required for Empathic AI? It Depends, and …
As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…
We discuss issues of Artificial Intelligence (AI) fairness for people with disabilities, with examples drawn from our research on human-computer interaction (HCI) for AI-based systems for people who are Deaf or Hard of Hearing (DHH). In…
Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…
Artificial Intelligence (AI) systems are being deployed around the globe in critical fields such as healthcare and education. In some cases, expert practitioners in these domains are being tasked with introducing or using such systems, but…
While the demand for ethical artificial intelligence (AI) systems increases, the number of unethical uses of AI accelerates, even though there is no shortage of ethical guidelines. We argue that a possible underlying cause for this is that…
Ethical AI spans a gamut of considerations. Among these, the most popular ones, fairness and interpretability, have remained largely distinct in technical pursuits. We discuss and elucidate the differences between fairness and…
There is an overwhelming abundance of works in AI Ethics. This growth is chaotic because of how sudden it is, its volume, and its multidisciplinary nature. This makes difficult to keep track of debates, and to systematically characterize…
Building trustworthy AI systems for mental health support is a shared priority across stakeholders from multiple disciplines. However, "trustworthy" remains loosely defined and inconsistently operationalized. AI research often focuses on…
We argue that accountability mechanisms are needed in human-AI agent relationships to ensure alignment with user and societal interests. We propose a framework according to which AI agents' engagement is conditional on appropriate user…
Artificial intelligence (AI) is increasingly of tremendous interest in the medical field. However, failures of medical AI could have serious consequences for both clinical outcomes and the patient experience. These consequences could erode…
The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…
From the last decade, researchers in the field of machine learning (ML) and assistive developmental robotics (ADR) have taken an interest in artificial empathy (AE) as a possible future paradigm for human-robot interaction (HRI). Humans…
According to the World Health Organization, more than one billion people worldwide have disabilities. The field of disability studies defines disability through a social lens; people are disabled to the extent that society creates…
There is a growing need to understand how digital systems can support clinical decision-making, particularly as artificial intelligence (AI) models become increasingly complex and less human-interpretable. This complexity raises concerns…
Use of artificial intelligence is growing and expanding into applications that impact people's lives. People trust their technology without really understanding it or its limitations. There is the potential for harm and we are already…
Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…
The growing capability of artificial intelligence (AI) leads to its increasing adoption in writing, spurring discussions around whether writers should disclose their AI use in writing. What influences the perceived necessity of disclosure?…
Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…
AI is being increasingly used to aid response efforts to humanitarian emergencies at multiple levels of decision-making. Such AI systems are generally understood to be stand-alone tools for decision support, with ethical assessments,…
The need for AI systems to provide explanations for their behaviour is now widely recognised as key to their adoption. In this paper, we examine the problem of trustworthy AI and explore what delivering this means in practice, with a focus…