Related papers: What Is Required for Empathic AI? It Depends, and …
In the early stages of the design process, designers explore opportunities by discovering unmet needs and developing innovative concepts as potential solutions. From a human-centered design perspective, designers must develop empathy with…
Sensory and emotional experiences such as pain and empathy are essential for mental and physical health. Cognitive neuroscience has been working on revealing mechanisms underlying pain and empathy. Furthermore, as trending research areas,…
Critical to successful human interaction is a capacity for empathy - the ability to understand and share the thoughts and feelings of another. As Artificial Intelligence (AI) systems are increasingly required to interact with humans in a…
The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…
Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…
As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…
Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…
The recent rapid advancements in artificial intelligence research and deployment have sparked more discussion about the potential ramifications of socially- and emotionally-intelligent AI. The question is not if research can produce such…
In order to construct an ethical artificial intelligence (AI) two complex problems must be overcome. Firstly, humans do not consistently agree on what is or is not ethical. Second, contemporary AI and machine learning methods tend to be…
As artificial intelligence (AI) becomes increasingly embedded in daily life, designing intuitive, trustworthy, and emotionally resonant AI-human interfaces has emerged as a critical challenge. This editorial introduces a Special Issue that…
Empathy has been discussed as a relevant human capability in software engineering, particularly in activities that require understanding users, stakeholders, and the societal implications of technological systems. This relevance becomes…
The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…
From its inception, AI has had a rather ambivalent relationship to humans---swinging between their augmentation and replacement. Now, as AI technologies enter our everyday lives at an ever increasing pace, there is a greater need for AI…
With artificial intelligence (AI) embedded in many everyday software systems, effectively and reliably developing and maintaining AI systems becomes an essential skill for software developers. However, the complexity inherent to AI poses…
This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…
Recent advances in artificial intelligence (AI) have achieved human-scale speed and accuracy for classification tasks. In turn, these capabilities have made AI a viable replacement for many human activities that at their core involve…
Artificial Intelligence (AI) has received unprecedented attention in recent years, raising ethical concerns about the development and use of AI technology. In the present article, we advocate that these concerns stem from a blurred…
As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…
Since Artificial Intelligence (AI) software uses techniques like deep lookahead search and stochastic optimization of huge neural networks to fit mammoth datasets, it often results in complex behavior that is difficult for people to…
Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…