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Robotic Process Automation (RPA) is a technology for automating repetitive routines consisting of sequences of user interactions with one or more applications. In order to fully exploit the opportunities opened by RPA, companies need to…

Artificial Intelligence · Computer Science 2020-01-07 Volodymyr Leno , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Artem Polyvyanyy

Robotic process automation (RPA) is a technology for centralized automation of business processes. RPA automates user interaction with graphical user interfaces, whereby it promises efficiency gains and a reduction of human negligence…

Software Engineering · Computer Science 2020-09-10 Christian Wellmann , Matthias Stierle , Sebastian Dunzer , Martin Matzner

Robotic Process Automation (RPA) is a fast-emerging automation technology that sits between the fields of Business Process Management (BPM) and Artificial Intelligence (AI), and allows organizations to automate high volume routines. RPA…

Artificial Intelligence · Computer Science 2020-01-06 Simone Agostinelli , Andrea Marrella , Massimo Mecella

Robotics Process Automation is revolutionizing business operations by significantly enhancing efficiency, productivity, and operational excellence across various industries. This manuscript delivers a comprehensive review of recent…

Robotic Process Automation (RPA) is the automation of rule-based routine processes to increase efficiency and to reduce costs. Due to the utmost importance of process automation in industry, RPA attracts increasing attention in the…

Robotics · Computer Science 2020-12-23 Judith Wewerka , Manfred Reichert

The growing volume of unstructured data within organizations poses significant challenges for data analysis and process automation. Unstructured data, which lacks a predefined format, encompasses various forms such as emails, reports, and…

Information Retrieval · Computer Science 2025-07-16 Kelly Kurowski , Xixi Lu , Hajo A. Reijers

Process mining (PM) aims to construct, from event logs, process maps that can help discover, automate, improve, and monitor organizational processes. Robotic process automation (RPA) uses software robots to perform some tasks usually…

Software Engineering · Computer Science 2023-09-26 Najah Mary El-Gharib , Daniel Amyot

Robotic process automation (RPA) is a lightweight approach to automating business processes using software robots that emulate user actions at the graphical user interface level. While RPA has gained popularity for its cost-effective and…

Artificial Intelligence · Computer Science 2025-09-22 Lukas Laakmann , Seyyid A. Ciftci , Christian Janiesch

In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of…

Artificial Intelligence · Computer Science 2020-07-28 Tathagata Chakraborti , Vatche Isahagian , Rania Khalaf , Yasaman Khazaeni , Vinod Muthusamy , Yara Rizk , Merve Unuvar

RPA (Robotic Process Automation) helps automate repetitive tasks performed by users, often across different software solutions. Regardless of the RPA tool chosen, the key problem in automation is analyzing the steps of these tasks. This is…

Robotic process automation (RPA) and its next evolutionary stage, intelligent process automation, promise to drive improvements in efficiencies and process outcomes. However, how can business leaders evaluate how to integrate intelligent…

Artificial Intelligence · Computer Science 2020-10-16 Vinod Muthusamy , Merve Unuvar , Hagen Völzer , Justin D. Weisz

This paper presents ERPA, an innovative Robotic Process Automation (RPA) model designed to enhance ID data extraction and optimize Optical Character Recognition (OCR) tasks within immigration workflows. Traditional RPA solutions often face…

Computer Vision and Pattern Recognition · Computer Science 2024-12-31 Osama Abdellaif , Abdelrahman Nader , Ali Hamdi

Robotic Process Automation (RPA) is a technology to automate routine work such as copying data across applications or filling in document templates using data from multiple applications. RPA tools allow organizations to automate a wide…

Software Engineering · Computer Science 2021-06-28 Volodymyr Leno , Adriano Augusto , Marlon Dumas , Marcello La Rosa , Fabrizio Maria Maggi , Artem Polyvyanyy

Robotic Process Automation (RPA) is a technology to develop software bots that automate repetitive sequences of interactions between users and software applications (a.k.a. routines). To take full advantage of this technology, organizations…

Software Engineering · Computer Science 2020-08-28 V. Leno , A. Augusto , M. Dumas , M. La Rosa , F. Maggi , A. Polyvyanyy

Taiwan's Chi Mei Medical Center has completed four challenges mentioned in published robotic process automation (RPA) studies including automating a dynamic process, designing feasible human-robot collaboration, incorporating other emerging…

Robotics · Computer Science 2024-02-08 Tian Jun Cheng , Chia Jung Chen , Yao Lin Ong , Yi Fang Yang , Guang Yih Sheu

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

Electronic Governance (eGov) and Robotic Process Automation (RPA) are two technological advancements that have the potential to revolutionize the way organizations manage their operations. When applied to Distributed Management (DM), these…

Computers and Society · Computer Science 2023-10-03 Bonny Banerjee , Saurabh Pahune

Technological innovation plays a crucial role in driving economic growth and development. In this study, we investigate the extent to which technological innovation contributes to a more sustainable future and fosters entrepreneurship. To…

Computers and Society · Computer Science 2024-03-04 Petr Prucha

This paper presents an intelligent work automation approach in the context of contemporary digital transformation by integrating generative AI and Intelligent Document Processing (IDP) technologies with an Automation Agent to realize…

Artificial Intelligence · Computer Science 2025-10-28 Cheonsu Jeong , Seongmin Sim , Hyoyoung Cho , Sungsu Kim , Byounggwan Shin

It is imperative to democratize robotic process automation (RPA), as RPA has become a main driver of the digital transformation but is still technically very demanding to construct, especially for non-experts. In this paper, we study how to…

Programming Languages · Computer Science 2022-05-12 Rui Dong , Zhicheng Huang , Ian Iong Lam , Yan Chen , Xinyu Wang
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