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Open-domain question answering (Open-QA) is a common task for evaluating large language models (LLMs). However, current Open-QA evaluations are criticized for the ambiguity in questions and the lack of semantic understanding in evaluators.…

Computation and Language · Computer Science 2024-05-28 Peiran Yao , Denilson Barbosa

Recently, the evaluation of Large Language Models has emerged as a popular area of research. The three crucial questions for LLM evaluation are ``what, where, and how to evaluate''. However, the existing research mainly focuses on the first…

Artificial Intelligence · Computer Science 2023-12-19 Yue Zhang , Ming Zhang , Haipeng Yuan , Shichun Liu , Yongyao Shi , Tao Gui , Qi Zhang , Xuanjing Huang

Question answering (QA) can only make progress if we know if an answer is correct, but current answer correctness (AC) metrics struggle with verbose, free-form answers from large language models (LLMs). There are two challenges with current…

Computation and Language · Computer Science 2024-10-15 Zongxia Li , Ishani Mondal , Yijun Liang , Huy Nghiem , Jordan Lee Boyd-Graber

Despite their sophisticated capabilities, large language models (LLMs) encounter a major hurdle in effective assessment. This paper first revisits the prevalent evaluation method-multiple choice question answering (MCQA), which allows for…

Computation and Language · Computer Science 2024-03-13 Fangyun Wei , Xi Chen , Lin Luo

This paper presents a methodological framework for using generative AI in educational survey research. We explore how Large Language Models (LLMs) can generate adaptive, context-aware survey questions and introduce the Synthetic…

Computers and Society · Computer Science 2025-05-05 Ted K. Mburu , Kangxuan Rong , Campbell J. McColley , Alexandra Werth

Recent progress in large language model (LLM) technology has significantly enhanced the interaction experience between humans and voice assistants (VAs). This project aims to explore a user's continuous interaction with LLM-based VA…

Human-Computer Interaction · Computer Science 2024-09-04 Szeyi Chan , Shihan Fu , Jiachen Li , Bingsheng Yao , Smit Desai , Mirjana Prpa , Dakuo Wang

As Large Language Models (LLMs) have become integral to both research and daily operations, rigorous evaluation is crucial. This assessment is important not only for individual tasks but also for understanding their societal impact and…

Software Engineering · Computer Science 2024-04-02 Zeeshan Rasheed , Muhammad Waseem , Kari Systä , Pekka Abrahamsson

Large Language Models (LLMs) have demonstrated their capabilities across various tasks, from language translation to complex reasoning. Understanding and predicting human behavior and biases are crucial for artificial intelligence (AI)…

Artificial Intelligence · Computer Science 2024-08-06 Thuy Ngoc Nguyen , Kasturi Jamale , Cleotilde Gonzalez

Large Language Model (LLM) agents deployed for real-world tasks face a fundamental dilemma: user requests are underspecified, yet agents must decide whether to act on incomplete information or interrupt users for clarification. Existing…

Computation and Language · Computer Science 2026-01-13 Yijiang River Dong , Tiancheng Hu , Zheng Hui , Caiqi Zhang , Ivan Vulić , Andreea Bobu , Nigel Collier

Long-form question answering (LFQA) demands nuanced evaluation of multi-sentence explanatory responses, yet existing metrics often fail to reflect human judgment. We present LFQA-HP-1M, a large-scale dataset comprising 1.3M human pairwise…

Computation and Language · Computer Science 2026-03-02 Rafid Ishrak Jahan , Fahmid Shahriar Iqbal , Sagnik Ray Choudhury

The widespread adoption of Large Language Models (LLMs) and publicly available ChatGPT have marked a significant turning point in the integration of Artificial Intelligence (AI) into people's everyday lives. This study examines the ability…

Computation and Language · Computer Science 2025-10-28 Sandeep Kumar , Tirthankar Ghosal , Vinayak Goyal , Asif Ekbal

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

There is much excitement about the opportunity to harness the power of large language models (LLMs) when building problem-solving assistants. However, the standard methodology of evaluating LLMs relies on static pairs of inputs and outputs,…

Artificial intelligence (AI) is transforming society, making it crucial to prepare the next generation through AI literacy in K-12 education. However, scalable and reliable AI literacy materials and assessment resources are lacking. To…

Human-Computer Interaction · Computer Science 2024-12-03 Jiayi Wang , Ruiwei Xiao , Ying-Jui Tseng

Recent advancements in Large Language Models (LLMs) have significantly enhanced conversational agents, making them applicable to various fields (e.g., education, entertainment). Despite their progress, the evaluation of the agents often…

Computation and Language · Computer Science 2025-09-29 Jiho Kim , Woosog Chay , Hyeonji Hwang , Daeun Kyung , Hyunseung Chung , Eunbyeol Cho , Yeonsu Kwon , Yohan Jo , Edward Choi

In-Car Conversational Question Answering (ConvQA) systems significantly enhance user experience by enabling seamless voice interactions. However, assessing their accuracy and reliability remains a challenge. This paper explores the use of…

Computation and Language · Computer Science 2025-12-16 Philipp Habicht , Lev Sorokin , Abdullah Saydemir , Ken E. Friedl , Andrea Stocco

Audio Question Answering (AQA) is a key task for evaluating Audio-Language Models (ALMs), yet assessing open-ended responses remains challenging. Existing metrics used for AQA such as BLEU, METEOR and BERTScore, mostly adapted from NLP and…

Audio and Speech Processing · Electrical Eng. & Systems 2025-10-07 Satvik Dixit , Soham Deshmukh , Bhiksha Raj

Large Language Models (LLMs) are increasingly used in everyday life and research. One of the most common use cases is conversational interactions, enabled by the language generation capabilities of LLMs. Just as between two humans, a…

Computation and Language · Computer Science 2024-11-12 Jingyao Zheng , Xian Wang , Simo Hosio , Xiaoxian Xu , Lik-Hang Lee

Large language models (LLMs) are increasingly used as collaborative assistants, yet dominant NLP evaluation practices remain centered on aggregate metrics such as accuracy and fluency. These approaches often overlook behaviors that are…

Human-Computer Interaction · Computer Science 2026-05-19 Shi Ding , Sijian Tan

Semantic Question Answering (SQA) systems automatically interpret user questions expressed in a natural language in terms of semantic queries. This process involves uncertainty, such that the resulting queries do not always accurately match…

Information Retrieval · Computer Science 2020-06-26 Hamid Zafar , Mohnish Dubey , Jens Lehmann , Elena Demidova