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Understanding how visual content conveys sentiment is increasingly important in a digital landscape dominated by imagery. However, sentiment perception depends on complex scene-level semantics, making this a challenging task for…
Wildlife trafficking remains a critical global issue, significantly impacting biodiversity, ecological stability, and public health. Despite efforts to combat this illicit trade, the rise of e-commerce platforms has made it easier to sell…
Machine learning can provide deep insights into data, allowing machines to make high-quality predictions and having been widely used in real-world applications, such as text mining, visual classification, and recommender systems. However,…
In e-commerce, content quality of the product catalog plays a key role in delivering a satisfactory experience to the customers. In particular, visual content such as product images influences customers' engagement and purchase decisions.…
In human-centered design, developing a comprehensive and in-depth understanding of user experiences, i.e., empathic understanding, is paramount for designing products that truly meet human needs. Nevertheless, accurately comprehending the…
Large Language Model (LLM)-based agents show promise for e-commerce conversational shopping, yet existing implementations lack the interaction depth and contextual breadth required for complex product research. Meanwhile, the Deep Research…
Product attribute value identification (PAVI) involves automatically identifying attributes and their values from product information, enabling features like product search, recommendation, and comparison. Existing methods primarily rely on…
Large Language Models (LLMs) have been used as relevance assessors for Information Retrieval (IR) evaluation collection creation due to reduced cost and increased scalability as compared to human assessors. While previous research has…
The effective training and evaluation of retrieval systems require a substantial amount of relevance judgments, which are traditionally collected from human assessors -- a process that is both costly and time-consuming. Large Language…
The emergence of generative Artificial Intelligence (AI) has created new opportunities for economic text analysis. This study proposes a Wage Sentiment Index (WSI) constructed with Large Language Models (LLMs) to forecast wage dynamics in…
In this paper, we rethink sparse lexical representations for image retrieval. By utilizing multi-modal large language models (M-LLMs) that support visual prompting, we can extract image features and convert them into textual data, enabling…
Contrastive learning is a core component of modern retrieval systems, but its effectiveness heavily relies on the quality of negative examples used during training. In this work, we present a systematic approach to improving dense retrieval…
Multimodal Large Language Models (MLLMs) have seen rapid advances in recent years and are now being applied to visual document understanding tasks. They are expected to process a wide range of document images across languages, including…
Large language models (LLMs) increasingly serve as interactive healthcare resources, yet user acceptance remains underexplored. This study examines how ease of use, perceived usefulness, trust, and risk perception interact to shape…
Cross-lingual cross-modal retrieval (CCR) aims to retrieve visually relevant content based on non-English queries, without relying on human-labeled cross-modal data pairs during training. One popular approach involves utilizing machine…
Artificial intelligence (AI) is widely deployed to solve problems related to marketing attribution and budget optimization. However, AI models can be quite complex, and it can be difficult to understand model workings and insights without…
Knowledge Tracing (KT) models students' evolving knowledge states to predict future performance, serving as a foundation for personalized education. While traditional deep learning models achieve high accuracy, they often lack…
Conversational user queries are increasingly challenging traditional e-commerce platforms, whose search systems are typically optimized for keyword-based queries. We present an LLM-based semantic search framework that effectively captures…
Vision-language models (VLMs) show promise as tools for inferring affect from visual stimuli at scale; it is not yet clear how closely their outputs align with human affective ratings. We benchmarked nine VLMs, ranging from state-of-the-art…
Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…