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This paper proposes a more comprehensive evaluation methodology to measure the usability and user experience qualities of accessible synchronous computer-mediated communication applications. The methodology goes beyond current practices by…
Fairness-awareness has emerged as an essential building block for the responsible use of artificial intelligence in real applications. In many cases, inequity in performance is due to the change in distribution over different regions. While…
The popularity of accessibility research has grown recently, improving digital inclusion for people with disabilities. However, researchers, including those who have disabilities, have attempted to include people with disabilities in all…
There is a lack of virtual reality (VR) user studies that have been conducted involving people with vision/hearing impairments. This is due to the difficulty of recruiting participants and the accessibility barriers of VR devices. Based on…
In today's world, we need to ensure that AI systems are fair and unbiased. Our study looked at tools designed to test the fairness of software to see if they are practical and easy for software developers to use. We found that while some…
Many proposed methods for explaining machine learning predictions are in fact challenging to understand for nontechnical consumers. This paper builds upon an alternative consumer-driven approach called TED that asks for explanations to be…
As AI becomes embedded in customer-facing systems, ethical scrutiny has largely focused on models, data, and governance. Far less attention has been paid to how AI is experienced through user-facing design. This commentary argues that many…
The term Assistive Technology has evolved over the years and identifies equipment or product systems, whether acquired, modified, or customized, that are used to increase, maintain, or improve functional capabilities of individuals with…
Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…
Accessibility assessments typically focus on determining a binary measurement of task performance success/failure; and often neglect to acknowledge the nuances of those interactions. Although a large population of blind people find…
The proliferation of mobile applications (apps) has made it crucial to ensure their accessibility for users with disabilities. However, there is a lack of research on the real-world challenges developers face in implementing mobile…
According to the World Health Organization, more than one billion people worldwide have disabilities. The field of disability studies defines disability through a social lens; people are disabled to the extent that society creates…
This article proposes to describe and compare the contributions of various techniques of evaluation of the accessibility of E-services carried out starting from (i) methods of inspection (on the basis of traditional ergonomic criteria and…
Event-driven architecture has been widely adopted in the software industry, emerging as an alternative to modular development to support rapid adaptations of constantly evolving systems. However, little is known about the effects of…
Assistive robotic devices can increase the independence of individuals with motor impairments. However, each person is unique in their level of injury, preferences, and skills, which moreover can change over time. Further, the amount of…
This study seeks to identify the potential role of AI-driven assistive technologies in enhancing access to libraries for persons with varying degrees of challenges. Traditional libraries pose a problem to many users with vision and…
Assistive machines endow people with limited mobility the opportunity to live more independently. However, operating these machines poses risks to the safety of the human operator as well as the surrounding environment. Thus, proper user…
Engaging in recreational activities in public spaces poses challenges for blind people, often involving dependency on sighted help. Window shopping is a key recreational activity that remains inaccessible. In this paper, we investigate the…
The treatment of fairness in decision-making literature usually involves quantifying fairness using objective measures. This work takes a critical stance to highlight the limitations of these approaches (group fairness and individual…
Focusing on different economic instruments implemented in intersection operations under a connected environment, this paper analyzes their advantages and disadvantages from the travelers' perspective. Travelers' concerns revolve around…