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Enhancing customer experience is essential for business success, particularly as service demands grow in scale and complexity. Generative artificial intelligence and Large Language Models (LLMs) have empowered intelligent interaction…
Many celebrate the Internet's ability to connect individuals and facilitate collective action toward a common goal. While numerous systems have been designed to support particular aspects of collective action, few systems support…
With the diffusion of complex heterogeneous platforms and their need of characterization, monitoring the system gained increasing interest. This work proposes a framework to build custom and modular monitoring systems, flexible enough to…
Web agents based on large language models have demonstrated promising capability in automating web tasks. However, current web agents struggle to reason out sensible actions due to the limitations of predicting environment changes, and…
We consider the problem of controlling a series of industrial systems, such as industrial robotics, in a factory environment over a shared wireless channel leveraging edge computing capabilities. The wireless control system model supports…
Studies of human-robot interaction in dynamic and unstructured environments show that as more advanced robotic capabilities are deployed, the need for cooperative competencies to support collaboration with human problem-holders increases.…
Remote collaboration tools for conferencing and presentation are gaining significant popularity during the COVID-19 pandemic period. Most prior work has issues, such as a) limited support for media types, b) lack of interactivity, for…
We provide an experimental evaluation of a wearable augmented reality (AR) system we have developed for human-robot teams working on tasks requiring collaboration in shared physical workspace. Recent advances in AR technology have…
Computing becomes increasingly mobile and pervasive today; these changes imply that applications and services must be aware of and adapt to their changing contexts in highly dynamic environments. Today, building context-aware systems is a…
The field of Human-Robot Collaboration (HRC) has seen a considerable amount of progress in recent years. Thanks in part to advances in control and perception algorithms, robots have started to work in increasingly unstructured environments,…
The role of scalable high-performance workflows and flexible workflow management systems that can support multiple simulations will continue to increase in importance. For example, with the end of Dennard scaling, there is a need to…
With the increasing ubiquity of technology in our daily lives, the complexity of our environment and the mechanisms required to function have also increased exponentially. Failure of any of the mechanical and digital devices that we rely on…
Generative world models (WMs) can now simulate worlds with striking visual realism, which naturally raises the question of whether they can endow embodied agents with predictive perception for decision making. Progress on this question has…
Design choices can be clarified when group interaction software is directed at solving the interaction needs of particular groups that pre-date the groupware. We describe an example: the Deme platform for online deliberation. Traditional…
Recent advances in deep learning have allowed Artificial Intelligence (AI) to reach near human-level performance in many sensory, perceptual, linguistic or cognitive tasks. There is a growing need, however, for novel, brain-inspired…
Developing efficient software and hardware has never been harder whether it is for a tiny IoT device or an Exascale supercomputer. Apart from the ever growing design and optimization complexity, there exist even more fundamental problems…
Distributed information systems are needed to be autonomous, heterogeneous and adaptable to the context. This is the reason why they resort Web services based on SOA Based on the advanced technology of SOA. These technologies can evolve in…
This article focuses on presenting the cooperative tool DIMS, it is a platform that can manage the participants's daily life, by providing flexibility and speed in the organization's tasks. The main interest lies in the possibility of…
User online behavior and interests will play a central role in future mobile networks. We introduce a systematic method for large-scale multi-dimensional analysis of online activity for thousands of mobile users across 79 buildings over a…
Tool agents interact with users through multi-turn dialogues to accomplish various tasks. Recent studies have adopted user simulation methods to develop these agents in multi-turn settings. However, existing user simulators tend to be…