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Simulation is a common approach to predict the effect of business process changes on quantitative performance. The starting point of Business Process Simulation (BPS) is a process model enriched with simulation parameters. To cope with the…

Software Engineering · Computer Science 2024-08-27 Orlenys López-Pintado , Serhii Murashko , Marlon Dumas

Business process simulation (BPS) is a key tool for analyzing and optimizing organizational workflows, supporting decision-making by estimating the impact of process changes. The reliability of such estimates depends on the ability of a BPS…

Machine Learning · Computer Science 2025-05-29 Konrad Özdemir , Lukas Kirchdorfer , Keyvan Amiri Elyasi , Han van der Aa , Heiner Stuckenschmidt

Despite the extensive use of the agent technology in the Supply Chain Management field, its integration with Advanced Planning and Scheduling (APS) tools still represents a promising field with several open research questions. Specifically,…

Multiagent Systems · Computer Science 2011-07-19 Luis Antonio de Santa-Eulalia , Sophie D'Amours , Jean-Marc Frayret

Intelligent agents offer a new and exciting way of understanding the world of work. Agent-Based Simulation (ABS), one way of using intelligent agents, carries great potential for progressing our understanding of management practices and how…

Artificial Intelligence · Computer Science 2010-07-05 Peer-Olaf Siebers , Uwe Aickelin , Helen Celia , Chris Clegg

Business Process Simulation (BPS) is an approach to analyze the performance of business processes under different scenarios. For example, BPS allows us to estimate what would be the cycle time of a process if one or more resources became…

Software Engineering · Computer Science 2023-03-31 David Chapela-Campa , Ismail Benchekroun , Opher Baron , Marlon Dumas , Dmitry Krass , Arik Senderovich

Agent-based modeling is a powerful simulation technique to understand the collective behavior and microscopic interaction in complex financial systems. Recently, the concept for determining the key parameters of the agent-based models from…

Statistical Finance · Quantitative Finance 2017-03-21 T. T. Chen , B. Zheng , Y. Li , X. F. Jiang

Business Process Simulation (BPS) refers to techniques designed to replicate the dynamic behavior of a business process. Many approaches have been proposed to automatically discover simulation models from historical event logs, reducing the…

Software Engineering · Computer Science 2025-06-25 Francesco Vinci , Gyunam Park , Wil van der Aalst , Massimiliano de Leoni

Business Process Simulation (BPS) is a common technique to estimate the impact of business process changes, e.g. what would be the cycle time of a process if the number of traces increases? The starting point of BPS is a business process…

Other Computer Science · Computer Science 2022-08-26 David Chapela-Campa , Marlon Dumas

Business Process Simulation (BPS) is a common approach to estimate the impact of changes to a business process on its performance measures. For example, it allows us to estimate what would be the cycle time of a process if we automated one…

Software Engineering · Computer Science 2024-02-05 David Chapela-Campa , Marlon Dumas

Agent-based modelling and simulation offers a new and exciting way of understanding the world of work. In this paper we describe the development of an agent-based simulation model, designed to help to understand the relationship between…

Neural and Evolutionary Computing · Computer Science 2010-07-05 Peer-Olaf Siebers , Uwe Aickelin , Helen Celia , Christopher Clegg

We apply Agent-Based Modeling and Simulation (ABMS) to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices and retail productivity.…

Neural and Evolutionary Computing · Computer Science 2008-12-18 Peer-Olaf Siebers , Uwe Aickelin , Helen Celia , Christopher Clegg

Business process simulation is a versatile technique to predict the impact of one or more changes on the performance of a process. Mainstream approaches in this space suffer from various limitations, some stemming from the fact that they…

Other Computer Science · Computer Science 2022-08-18 Orlenys Lopez-Pintado , Marlon Dumas

With the rise of generative AI, industry interest in software agents is growing. Given the stochastic nature of generative AI-based agents, their effective and safe deployment in organizations requires robust governance, which can be…

Software Engineering · Computer Science 2025-07-04 Hoang Vu , Nataliia Klievtsova , Henrik Leopold , Stefanie Rinderle-Ma , Timotheus Kampik

Since the early 90s, the evolution of the Business Process Management (BPM) discipline has been punctuated by successive waves of automation technologies. Some of these technologies enable the automation of individual tasks, while others…

Artificial Intelligence · Computer Science 2026-01-28 Marlon Dumas , Fredrik Milani , David Chapela-Campa

Recent advances in large language models (LLMs) have opened new avenues for applying multi-agent systems in very large-scale simulations. However, there remain several challenges when conducting multi-agent simulations with existing…

Multiagent Systems · Computer Science 2024-10-29 Xuchen Pan , Dawei Gao , Yuexiang Xie , Yushuo Chen , Zhewei Wei , Yaliang Li , Bolin Ding , Ji-Rong Wen , Jingren Zhou

Just like traditional BPM systems, agentic BPM systems are built around a specification of the process under consideration. Their distinguishing feature, however, is that the execution of the process is driven by multiple autonomous…

Artificial Intelligence · Computer Science 2026-04-21 Giuseppe De Giacomo , Timotheus Kampik , Lukas Kirchdorfer , Marco Montali , Christoph Weinhuber

Advances in Agent Oriented Software Engineering have focused on the provision of frameworks and toolkits to aid in the creation of Multi Agent Systems (MASs). However, despite the need to address the inherent complexity of such systems,…

Multiagent Systems · Computer Science 2015-08-12 Dinh Doan Van Bien , David Lillis , Rem W. Collier

Business process simulation is a versatile technique for analyzing business processes from a quantitative perspective. A well-known limitation of process simulation is that the accuracy of the simulation results is limited by the…

Software Engineering · Computer Science 2020-04-21 Bedilia Estrada-Torres , Manuel Camargo , Marlon Dumas , Maksym Yerokhin

The practical utility of agent-based models in decision-making relies on their capacity to accurately replicate populations while seamlessly integrating real-world data streams. Yet, the incorporation of such data poses significant…

Multiagent Systems · Computer Science 2024-04-22 Ayush Chopra , Arnau Quera-Bofarull , Nurullah Giray-Kuru , Michael Wooldridge , Ramesh Raskar

A complex system is made up of many components with many interactions. So the design of systems such as simulation systems, cooperative systems or assistance systems includes a very accurate modelling of interactional and communicational…

Multiagent Systems · Computer Science 2012-01-19 Alain-Jérôme Fougères
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