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Ensuring the safety of Generative AI requires a nuanced understanding of pluralistic viewpoints. In this paper, we introduce a novel data-driven approach for analyzing ordinal safety ratings in pluralistic settings. Specifically, we address…
Today, social media platforms are significant sources of news and political communication, but their role in spreading misinformation has raised significant concerns. In response, these platforms have implemented various content moderation…
The process of gathering ground truth data through human annotation is a major bottleneck in the use of information extraction methods for populating the Semantic Web. Crowdsourcing-based approaches are gaining popularity in the attempt to…
This paper investigates how unitizing affects external observers' annotation of group cohesion. We compared unitizing techniques belonging to these categories: interval coding, continuous coding, and a technique inspired by a cognitive…
Morality plays an important role in culture, identity, and emotion. Recent advances in natural language processing have shown that it is possible to classify moral values expressed in text at scale. Morality classification relies on human…
Current annotation agreement metrics are not well-suited for inter-group analysis, are sensitive to group size imbalances and restricted to single-annotation settings. These restrictions render them insufficient for many subjective tasks…
Machine learning models are commonly used to detect toxicity in online conversations. These models are trained on datasets annotated by human raters. We explore how raters' self-described identities impact how they annotate toxicity in…
Supervised classification heavily depends on datasets annotated by humans. However, in subjective tasks such as toxicity classification, these annotations often exhibit low agreement among raters. Annotations have commonly been aggregated…
The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…
While automatic performance metrics are crucial for machine learning of artificial human-like behaviour, the gold standard for evaluation remains human judgement. The subjective evaluation of artificial human-like behaviour in embodied…
Large technology firms face the problem of moderating content on their online platforms for compliance with laws and policies. To accomplish this at the scale of billions of pieces of content per day, a combination of human and machine…
AI systems crucially rely on human ratings, but these ratings are often aggregated, obscuring the inherent diversity of perspectives in real-world phenomenon. This is particularly concerning when evaluating the safety of generative AI,…
This paper introduces a method for detecting inappropriately targeting language in online conversations by integrating crowd and expert annotations with ChatGPT. We focus on English conversation threads from Reddit, examining comments that…
Cognitive psychologists have documented that humans use cognitive heuristics, or mental shortcuts, to make quick decisions while expending less effort. While performing annotation work on crowdsourcing platforms, we hypothesize that such…
Online social platforms increasingly rely on crowd-sourced systems to label misleading content at scale, but these systems must both aggregate users' evaluations and decide whose evaluations to trust. To address the latter, many platforms…
The prevalence and impact of toxic discussions online have made content moderation crucial.Automated systems can play a vital role in identifying toxicity, and reducing the reliance on human moderation.Nevertheless, identifying toxic…
In rank aggregation, members of a population rank issues to decide which are collectively preferred. We focus instead on identifying divisive issues that express disagreements among the preferences of individuals. We analyse the properties…
When users rate objects, a sophisticated algorithm that takes into account ability or reputation may produce a fairer or more accurate aggregation of ratings than the straightforward arithmetic average. Recently a number of authors have…
In NLP annotation, it is common to have multiple annotators label the text and then obtain the ground truth labels based on the agreement of major annotators. However, annotators are individuals with different backgrounds, and minors'…
The development lifecycle of generative AI systems requires continual evaluation, data acquisition, and annotation, which is costly in both resources and time. In practice, rapid iteration often makes it necessary to rely on synthetic…