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Ensuring the safety of Generative AI requires a nuanced understanding of pluralistic viewpoints. In this paper, we introduce a novel data-driven approach for analyzing ordinal safety ratings in pluralistic settings. Specifically, we address…

Today, social media platforms are significant sources of news and political communication, but their role in spreading misinformation has raised significant concerns. In response, these platforms have implemented various content moderation…

Computers and Society · Computer Science 2026-04-21 Saeedeh Mohammadi , Taha Yasseri

The process of gathering ground truth data through human annotation is a major bottleneck in the use of information extraction methods for populating the Semantic Web. Crowdsourcing-based approaches are gaining popularity in the attempt to…

Human-Computer Interaction · Computer Science 2022-09-21 Anca Dumitrache , Oana Inel , Benjamin Timmermans , Carlos Ortiz , Robert-Jan Sips , Lora Aroyo , Chris Welty

This paper investigates how unitizing affects external observers' annotation of group cohesion. We compared unitizing techniques belonging to these categories: interval coding, continuous coding, and a technique inspired by a cognitive…

Human-Computer Interaction · Computer Science 2022-09-29 Eleonora Ceccaldi , Nale Lehmann-Willenbrock , Erica Volta , Mohamed Chetouani , Gualtiero Volpe , Giovanna Varni

Morality plays an important role in culture, identity, and emotion. Recent advances in natural language processing have shown that it is possible to classify moral values expressed in text at scale. Morality classification relies on human…

Computation and Language · Computer Science 2022-10-17 Negar Mokhberian , Frederic R. Hopp , Bahareh Harandizadeh , Fred Morstatter , Kristina Lerman

Current annotation agreement metrics are not well-suited for inter-group analysis, are sensitive to group size imbalances and restricted to single-annotation settings. These restrictions render them insufficient for many subjective tasks…

Computation and Language · Computer Science 2026-02-09 Dimitris Tsirmpas , John Pavlopoulos

Machine learning models are commonly used to detect toxicity in online conversations. These models are trained on datasets annotated by human raters. We explore how raters' self-described identities impact how they annotate toxicity in…

Human-Computer Interaction · Computer Science 2022-05-03 Nitesh Goyal , Ian Kivlichan , Rachel Rosen , Lucy Vasserman

Supervised classification heavily depends on datasets annotated by humans. However, in subjective tasks such as toxicity classification, these annotations often exhibit low agreement among raters. Annotations have commonly been aggregated…

Computation and Language · Computer Science 2024-05-17 Negar Mokhberian , Myrl G. Marmarelis , Frederic R. Hopp , Valerio Basile , Fred Morstatter , Kristina Lerman

The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…

Computers and Society · Computer Science 2017-09-06 Reuben Binns , Michael Veale , Max Van Kleek , Nigel Shadbolt

While automatic performance metrics are crucial for machine learning of artificial human-like behaviour, the gold standard for evaluation remains human judgement. The subjective evaluation of artificial human-like behaviour in embodied…

Human-Computer Interaction · Computer Science 2021-08-16 Pieter Wolfert , Jeffrey M. Girard , Taras Kucherenko , Tony Belpaeme

Large technology firms face the problem of moderating content on their online platforms for compliance with laws and policies. To accomplish this at the scale of billions of pieces of content per day, a combination of human and machine…

Applications · Statistics 2023-06-14 Xuan Yang , Andrew J Smart , Daniel Theron

AI systems crucially rely on human ratings, but these ratings are often aggregated, obscuring the inherent diversity of perspectives in real-world phenomenon. This is particularly concerning when evaluating the safety of generative AI,…

This paper introduces a method for detecting inappropriately targeting language in online conversations by integrating crowd and expert annotations with ChatGPT. We focus on English conversation threads from Reddit, examining comments that…

Computation and Language · Computer Science 2025-05-23 Baran Barbarestani , Isa Maks , Piek Vossen

Cognitive psychologists have documented that humans use cognitive heuristics, or mental shortcuts, to make quick decisions while expending less effort. While performing annotation work on crowdsourcing platforms, we hypothesize that such…

Computation and Language · Computer Science 2023-01-24 Chaitanya Malaviya , Sudeep Bhatia , Mark Yatskar

Online social platforms increasingly rely on crowd-sourced systems to label misleading content at scale, but these systems must both aggregate users' evaluations and decide whose evaluations to trust. To address the latter, many platforms…

Social and Information Networks · Computer Science 2026-05-19 Yeganeh Alimohammadi , Karissa Huang , Christian Borgs , Jennifer Chayes

The prevalence and impact of toxic discussions online have made content moderation crucial.Automated systems can play a vital role in identifying toxicity, and reducing the reliance on human moderation.Nevertheless, identifying toxic…

Artificial Intelligence · Computer Science 2023-11-02 Senjuti Dutta , Sid Mittal , Sherol Chen , Deepak Ramachandran , Ravi Rajakumar , Ian Kivlichan , Sunny Mak , Alena Butryna , Praveen Paritosh

In rank aggregation, members of a population rank issues to decide which are collectively preferred. We focus instead on identifying divisive issues that express disagreements among the preferences of individuals. We analyse the properties…

Multiagent Systems · Computer Science 2023-06-16 Rachael Colley , Umberto Grandi , César Hidalgo , Mariana Macedo , Carlos Navarrete

When users rate objects, a sophisticated algorithm that takes into account ability or reputation may produce a fairer or more accurate aggregation of ratings than the straightforward arithmetic average. Recently a number of authors have…

Information Retrieval · Computer Science 2015-03-13 Matus Medo , Joseph Rushton Wakeling

In NLP annotation, it is common to have multiple annotators label the text and then obtain the ground truth labels based on the agreement of major annotators. However, annotators are individuals with different backgrounds, and minors'…

Computation and Language · Computer Science 2023-01-13 Ruyuan Wan , Jaehyung Kim , Dongyeop Kang

The development lifecycle of generative AI systems requires continual evaluation, data acquisition, and annotation, which is costly in both resources and time. In practice, rapid iteration often makes it necessary to rely on synthetic…

Machine Learning · Computer Science 2025-06-10 Anastasios N. Angelopoulos , Jacob Eisenstein , Jonathan Berant , Alekh Agarwal , Adam Fisch