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Emotional Intelligence (EI), consisting of emotion perception, emotion cognition and emotion expression, plays the critical roles in improving user interaction experience for the current large language model (LLM) based conversational…

Computation and Language · Computer Science 2024-06-13 Weixiang Zhao , Zhuojun Li , Shilong Wang , Yang Wang , Yulin Hu , Yanyan Zhao , Chen Wei , Bing Qin

This study investigates the capacity of Large Language Models (LLMs) to infer the Big Five personality traits from free-form user interactions. The results demonstrate that a chatbot powered by GPT-4 can infer personality with moderate…

Human-Computer Interaction · Computer Science 2024-05-24 Heinrich Peters , Moran Cerf , Sandra C. Matz

Large Language Models (LLM) like ChatGPT have significantly advanced in recent years and are now being used by the general public. As more people interact with these systems, improving our understanding of these black box models is crucial,…

Computation and Language · Computer Science 2023-10-10 Nutchanon Yongsatianchot , Parisa Ghanad Torshizi , Stacy Marsella

Large language models (LLMs) enable increasingly capable tutoring-style conversational agents, yet effective tutoring requires sensitivity to learners' affective and cognitive states beyond text alone. Facial expressions provide immediate…

Human-Computer Interaction · Computer Science 2026-04-20 Shuangquan Feng , Laura Fleig , Ruisen Tu , Philip Chi , Edmund Bu , Melinda Ozel , Junhua Ma , Teng Fei , Virginia R. de Sa

As artificial intelligence (AI) models become an integral part of everyday life, our interactions with them shift from purely functional exchanges to more relational experiences. For these experiences to be successful, artificial agents…

Computation and Language · Computer Science 2025-04-15 Sandra C. Matz , Heinrich Peters , Moran Cerf , Eric Grunenberg , Paul W. Eastwick , Mitja D. Back , Eli J. Finkel

The widespread availability of large language models (LLMs), such as ChatGPT, has significantly impacted education, raising both opportunities and challenges. Students can frequently interact with LLM-powered, interactive learning tools,…

Artificial Intelligence · Computer Science 2026-03-06 Hunter McNichols , Fareya Ikram , Andrew Lan

The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…

Computation and Language · Computer Science 2025-04-18 Anna-Carolina Haensch

The recent advent of large language models (LLM) has resulted in high-performing conversational agents such as chatGPT. These agents must remember key information from an ongoing conversation to provide responses that are contextually…

Human-Computer Interaction · Computer Science 2023-08-04 Ziheng Huang , Sebastian Gutierrez , Hemanth Kamana , Stephen MacNeil

This paper presents a novel application of large language models (LLMs) to enhance user comprehension of privacy policies through an interactive dialogue agent. We demonstrate that LLMs significantly outperform traditional models in tasks…

Human-Computer Interaction · Computer Science 2024-10-17 Bolun Sun , Yifan Zhou , Haiyun Jiang

Customers' emotions play a vital role in the service industry. The better frontline personnel understand the customer, the better the service they can provide. As human emotions generate certain (unintentional) bodily reactions, such as…

Audio and Speech Processing · Electrical Eng. & Systems 2021-08-12 Fabian Thaler , Stefan Faußer , Heiko Gewald

This paper explores the integration of human-like emotions and ethical considerations into Large Language Models (LLMs). We first model eight fundamental human emotions, presented as opposing pairs, and employ collaborative LLMs to…

Computation and Language · Computer Science 2024-06-26 Edward Y. Chang

Embodied AI Agents are quickly becoming important and common tools in society. These embodied agents should be able to learn about and accomplish a wide range of user goals and preferences efficiently and robustly. Large Language Models…

Artificial Intelligence · Computer Science 2026-02-20 Rachel Ma , Jingyi Qu , Andreea Bobu , Dylan Hadfield-Menell

In remote and hybrid work contexts, the integration of physical and digital environments is revolutionizing spatial experiences, collaboration, and interpersonal interactions. This study examines three fundamental spatial conditions: the…

Emotion estimation in images is a challenging task, typically using computer vision methods to directly estimate people's emotions using face, body pose and contextual cues. In this paper, we explore whether Large Language Models (LLMs) can…

Computer Vision and Pattern Recognition · Computer Science 2023-09-26 Vera Yang , Archita Srivastava , Yasaman Etesam , Chuxuan Zhang , Angelica Lim

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Large Language Models (LLM) have recently been shown to perform well at various tasks from language understanding, reasoning, storytelling, and information search to theory of mind. In an extension of this work, we explore the ability of…

Computation and Language · Computer Science 2023-10-31 Nutchanon Yongsatianchot , Tobias Thejll-Madsen , Stacy Marsella

Humanitarian negotiations in conflict zones, called \emph{frontline negotiation}, are often highly adversarial, complex, and high-risk. Several best-practices have emerged over the years that help negotiators extract insights from large…

Conversational AI interfaces powered by large language models (LLMs) are increasingly used as coding assistants. However, questions remain about how programmers interact with LLM-based conversational agents, the challenges they encounter,…

Human-Computer Interaction · Computer Science 2025-03-24 Mehmet Akhoroz , Caglar Yildirim

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Domain specific chatbot applications often involve multi step interactions, such as refining search filters, selecting multiple items, or performing comparisons. Traditional graphical user interfaces (GUIs) handle these workflows by…

Human-Computer Interaction · Computer Science 2025-07-03 Sanjay Krishna Anbalagan , Xinrui Nie , Umesh Mohan , Vijay Kumar Kanamarlapudi , Anughna Kommalapati , Xiaodan Zhao