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The recent advances of conversational recommendations provide a promising way to efficiently elicit users' preferences via conversational interactions. To achieve this, the recommender system conducts conversations with users, asking their…

Information Retrieval · Computer Science 2022-09-14 Jinhang Zuo , Songwen Hu , Tong Yu , Shuai Li , Handong Zhao , Carlee Joe-Wong

Most modern recommendation algorithms are data-driven: they generate personalized recommendations by observing users' past behaviors. A common assumption in recommendation is that how a user interacts with a piece of content (e.g., whether…

Computers and Society · Computer Science 2024-05-12 Sarah H. Cen , Andrew Ilyas , Jennifer Allen , Hannah Li , Aleksander Madry

The affective attitude of liking a recommended item reflects just one category in a wide spectrum of affective phenomena that also includes emotions such as entranced or intrigued, moods such as cheerful or buoyant, as well as more…

Information Retrieval · Computer Science 2025-08-25 Tonmoy Hasan , Razvan Bunescu

Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…

Computation and Language · Computer Science 2023-07-07 Alba Curry , Amanda Cercas Curry

The EMPATHIC project aimed to design an emotionally expressive virtual coach capable of engaging healthy seniors to improve well-being and promote independent aging. One of the core aspects of the system is its human sensing capabilities,…

Social media are used as main discussion channels by millions of individuals every day. The content individuals produce in daily social-media-based micro-communications, and the emotions therein expressed, may impact the emotional states of…

Social and Information Networks · Computer Science 2017-03-07 Emilio Ferrara , Zeyao Yang

Applying existing methods to emotional support conversation -- which provides valuable assistance to people who are in need -- has two major limitations: (a) they generally employ a conversation-level emotion label, which is too…

Computation and Language · Computer Science 2022-04-01 Quan Tu , Yanran Li , Jianwei Cui , Bin Wang , Ji-Rong Wen , Rui Yan

Emotional well-being significantly influences mental health and overall quality of life. As therapy chatbots become increasingly prevalent, their ability to comprehend and respond empathetically to users' emotions remains limited. This…

Computation and Language · Computer Science 2023-11-21 Farideh Majidi , Marzieh Bahrami

In micro-blogging platforms, people connect and interact with others. However, due to cognitive biases, they tend to interact with like-minded people and read agreeable information only. Many efforts to make people connect with those who…

Human-Computer Interaction · Computer Science 2016-01-05 Eduardo Graells-Garrido , Mounia Lalmas , Ricardo Baeza-Yates

As the use of interactive AI systems becomes increasingly prevalent in our daily lives, it is crucial to understand how individuals feel when interacting with such systems. In this work, we investigate the comfort level of individuals when…

Human-Computer Interaction · Computer Science 2023-03-01 Yi Ru Wang , Jiafei Duan , Sidharth Talia , Hao Zhu

Enhancing emotional well-being has become a significant focus in HCI and CSCW, with technologies increasingly designed to track, visualize, and manage emotions. However, these approaches have faced criticism for potentially suppressing…

Human-Computer Interaction · Computer Science 2025-04-22 Jiaying "Lizzy" Liu , Shuer Zhuo , Xingyu Li , Andrew Dillon , Noura Howell , Angela D. R. Smith , Yan Zhang

This paper introduces CORAE, a novel web-based open-source tool for COntinuous Retrospective Affect Evaluation, designed to capture continuous affect data about interpersonal perceptions in dyadic interactions. Grounded in behavioral…

Human-Computer Interaction · Computer Science 2023-06-30 Michael J. Sack , Maria Teresa Parreira , Jenny Fu , Asher Lipman , Hifza Javed , Nawid Jamali , Malte Jung

In recent years, short video platforms have gained widespread popularity, making the quality of video recommendations crucial for retaining users. Existing recommendation systems primarily rely on behavioral data, which faces limitations…

Information Retrieval · Computer Science 2024-04-02 Shaorun Zhang , Zhiyu He , Ziyi Ye , Peijie Sun , Qingyao Ai , Min Zhang , Yiqun Liu

Internet memes are a central element of online culture, blending images and text. While substantial research has focused on either the visual or textual components of memes, little attention has been given to their interplay. This gap…

Computer Vision and Pattern Recognition · Computer Science 2026-02-03 Aidos Konyspay , Pakizar Shamoi , Malika Ziyada , Zhusup Smambayev

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

Personalized decision systems in healthcare and behavioral support often rely on static rule-based or engagement-maximizing heuristics that overlook users' emotional context and ethical constraints. Such approaches risk recommending…

Machine Learning · Computer Science 2025-11-14 Garapati Keerthana , Manik Gupta

The subtlety of emotional expressions makes implicit emotion analysis (IEA) particularly sensitive to user-specific characteristics. Current studies personalize emotion analysis by focusing on the author but neglect the impact of the…

Computation and Language · Computer Science 2025-05-23 Jian Liao , Yu Feng , Yujin Zheng , Jun Zhao , Suge Wang , Jianxing Zheng

Software systems now complement an incredibly vast number of human activities, and much effort has been deployed to make them quasi-autonomous with the build-up of increasingly performant self-adaptive capabilities, so that the burden of…

Software Engineering · Computer Science 2021-10-05 Emmanuelle Tognoli , Shihong Huang

AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…

Social and Information Networks · Computer Science 2025-12-24 Minh Duc Chu , Patrick Gerard , Kshitij Pawar , Charles Bickham , Kristina Lerman

Images become an important and prevalent way to express users' activities, opinions and emotions. In a social network, individual emotions may be influenced by others, in particular by close friends. We focus on understanding how users…

Social and Information Networks · Computer Science 2014-01-20 Xiaohui Wang , Jia Jia , Lianhong Cai , Jie Tang