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This paper studies the problem of learning interactive recommender systems from logged feedbacks without any exploration in online environments. We address the problem by proposing a general offline reinforcement learning framework for…

Machine Learning · Computer Science 2023-10-03 Teng Xiao , Donglin Wang

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by capturing user preferences through interactive dialogues. Explainability in CRSs is crucial as it enables users to understand the reasoning behind…

Computation and Language · Computer Science 2025-10-03 Zhangchi Qiu , Linhao Luo , Shirui Pan , Alan Wee-Chung Liew

In session-based or sequential recommendation, it is important to consider a number of factors like long-term user engagement, multiple types of user-item interactions such as clicks, purchases etc. The current state-of-the-art supervised…

Machine Learning · Computer Science 2020-06-12 Xin Xin , Alexandros Karatzoglou , Ioannis Arapakis , Joemon M. Jose

Simulation has emerged as a popular method to study the long-term societal consequences of recommender systems. This approach allows researchers to specify their theoretical model explicitly and observe the evolution of system-level…

Computers and Society · Computer Science 2021-07-29 Eli Lucherini , Matthew Sun , Amy Winecoff , Arvind Narayanan

Modern recommender systems aim to improve user experience. As reinforcement learning (RL) naturally fits this objective -- maximizing an user's reward per session -- it has become an emerging topic in recommender systems. Developing…

Information Retrieval · Computer Science 2022-06-16 Xin Xin , Tiago Pimentel , Alexandros Karatzoglou , Pengjie Ren , Konstantina Christakopoulou , Zhaochun Ren

Reinforcement learning-based recommender systems (RL4RS) have gained attention for their ability to adapt to dynamic user preferences. However, these systems face challenges, particularly in offline settings, where data inefficiency and…

Information Retrieval · Computer Science 2025-10-16 Xiaocong Chen , Siyu Wang , Lina Yao

Recommender systems have been widely applied in different real-life scenarios to help us find useful information. In particular, Reinforcement Learning (RL) based recommender systems have become an emerging research topic in recent years,…

Information Retrieval · Computer Science 2023-06-13 Yuanguo Lin , Yong Liu , Fan Lin , Lixin Zou , Pengcheng Wu , Wenhua Zeng , Huanhuan Chen , Chunyan Miao

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Recent advances in pretrained language models (PLMs) have significantly improved conversational recommender systems (CRS), enabling more fluent and context-aware interactions. To further enhance accuracy and mitigate hallucination, many…

Artificial Intelligence · Computer Science 2025-11-18 Yongwen Ren , Chao Wang , Peng Du , Chuan Qin , Dazhong Shen , Hui Xiong

Conversational tutoring systems (CTSs) offer learning experiences driven by natural language interaction. They are known to promote high levels of cognitive engagement and benefit learning outcomes, particularly in reasoning tasks.…

Computation and Language · Computer Science 2023-11-15 Robin Schmucker , Meng Xia , Amos Azaria , Tom Mitchell

Reinforcement learning (RL) has shown great promise in optimizing long-term user interest in recommender systems. However, existing RL-based recommendation methods need a large number of interactions for each user to learn a robust…

Machine Learning · Computer Science 2020-12-07 Yanan Wang , Yong Ge , Li Li , Rui Chen , Tong Xu

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

Recommender systems (RS), serving at the forefront of Human-centered AI, are widely deployed in almost every corner of the web and facilitate the human decision-making process. However, despite their enormous capabilities and potential, RS…

Information Retrieval · Computer Science 2024-02-23 Yingqiang Ge , Shuchang Liu , Zuohui Fu , Juntao Tan , Zelong Li , Shuyuan Xu , Yunqi Li , Yikun Xian , Yongfeng Zhang

Sequential Recommender Systems (SRSs) are widely used to model user behavior over time, yet their robustness remains an under-explored area of research. In this paper, we conduct an empirical study to assess how the presence of fake users,…

Information Retrieval · Computer Science 2024-10-15 Filippo Betello

Recommender systems have been extensively used by the entertainment industry, business marketing and the biomedical industry. In addition to its capacity of providing preference-based recommendations as an unsupervised learning methodology,…

Methodology · Statistics 2020-03-13 Yanqing Zhang , Xuan Bi , Niansheng Tang , Annie Qu

Recommender systems trained on offline historical user behaviors are embracing conversational techniques to online query user preference. Unlike prior conversational recommendation approaches that systemically combine conversational and…

Information Retrieval · Computer Science 2023-10-09 Jiarui Jin , Xianyu Chen , Fanghua Ye , Mengyue Yang , Yue Feng , Weinan Zhang , Yong Yu , Jun Wang

Sequential Recommendation (SR) predicts users next interactions by modeling the temporal order of their historical behaviors. Existing approaches, including traditional sequential models and generative recommenders, achieve strong…

Information Retrieval · Computer Science 2026-03-06 Sirui Huang , Jing Long , Qian Li , Guandong Xu , Qing Li

Session-based recommendation (SR) aims to dynamically recommend items to a user based on a sequence of the most recent user-item interactions. Most existing studies on SR adopt advanced deep learning methods. However, the majority only…

Information Retrieval · Computer Science 2024-01-17 Huizi Wu , Cong Geng , Hui Fang

Reinforcement learning (RL) has recently been introduced to interactive recommender systems (IRS) because of its nature of learning from dynamic interactions and planning for long-run performance. As IRS is always with thousands of items to…

Machine Learning · Computer Science 2018-11-15 Haokun Chen , Xinyi Dai , Han Cai , Weinan Zhang , Xuejian Wang , Ruiming Tang , Yuzhou Zhang , Yong Yu

Many studies in recommender systems (RecSys) adopt a general problem definition, i.e., to recommend preferred items to users based on past interactions. Such abstraction often lacks the domain-specific nuances necessary for practical…

Information Retrieval · Computer Science 2025-10-31 Aixin Sun