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We introduce MentalChat16K, an English benchmark dataset combining a synthetic mental health counseling dataset and a dataset of anonymized transcripts from interventions between Behavioral Health Coaches and Caregivers of patients in…

Machine Learning · Computer Science 2025-06-03 Jia Xu , Tianyi Wei , Bojian Hou , Patryk Orzechowski , Shu Yang , Ruochen Jin , Rachael Paulbeck , Joost Wagenaar , George Demiris , Li Shen

Emotional support is a core capability in human-AI interaction, with applications including psychological counseling, role play, and companionship. However, existing evaluations of large language models (LLMs) often rely on short, static…

Computation and Language · Computer Science 2025-11-13 Zhouxing Tan , Ruochong Xiong , Yulong Wan , Jinlong Ma , Hanlin Xue , Qichun Deng , Haifeng Jing , Zhengtong Zhang , Depei Liu , Shiyuan Luo , Junfei Liu

Recent advances in Large Language Models (LLMs) have significantly improved natural language understanding and generation, enhancing Human-Computer Interaction (HCI). However, LLMs are limited to unimodal text processing and lack the…

Computer Vision and Pattern Recognition · Computer Science 2025-09-04 Chenxi Li

The confluence of Artificial Intelligence and Computational Psychology presents an opportunity to model, understand, and interact with complex human psychological states through computational means. This paper presents a comprehensive,…

Artificial Intelligence · Computer Science 2025-12-16 Anant Pareek

Emotional Support Conversation (ESC) aims to provide empathetic and effective emotional assistance through dialogue, addressing the growing demand for mental health support. This paper presents our solution for the NLPCC 2025 Task 8 ESC…

Artificial Intelligence · Computer Science 2025-12-12 Shiquan Wang , Ruiyu Fang , Zhongjiang He , Shuangyong Song , Yongxiang Li

Multimodal emotion recognition in conversation (ERC) has garnered growing attention from research communities in various fields. In this paper, we propose a Cross-modal Fusion Network with Emotion-Shift Awareness (CFN-ESA) for ERC. Extant…

Computation and Language · Computer Science 2024-04-16 Jiang Li , Xiaoping Wang , Yingjian Liu , Zhigang Zeng

Recent advances in multimodal large language models (MLLMs) have catalyzed transformative progress in affective computing, enabling models to exhibit emergent emotional intelligence. Despite substantial methodological progress, current…

Human beings have rich ways of emotional expressions, including facial action, voice, and natural languages. Due to the diversity and complexity of different individuals, the emotions expressed by various modalities may be semantically…

Artificial Intelligence · Computer Science 2023-02-06 Chuan Zhang , Daoxin Zhang , Ruixiu Zhang , Jiawei Li , Jianke Zhu

Recent advancements in AI-driven conversational agents have exhibited immense potential of AI applications. Effective response generation is crucial to the success of these agents. While extensive research has focused on leveraging multiple…

Computation and Language · Computer Science 2025-03-26 Junfeng Liu , Christopher T. Symons , Ranga Raju Vatsavai

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

Understanding individual, group and event level emotions along with contextual information is crucial for analyzing a multi-person social situation. To achieve this, we frame emotion comprehension as the task of predicting fine-grained…

Computer Vision and Pattern Recognition · Computer Science 2026-01-13 Anubhav Kataria , Surbhi Madan , Shreya Ghosh , Tom Gedeon , Abhinav Dhall

Multi-modal conversation emotion recognition (MCER) aims to recognize and track the speaker's emotional state using text, speech, and visual information in the conversation scene. Analyzing and studying MCER issues is significant to…

Artificial Intelligence · Computer Science 2025-11-14 Yuntao Shou , Tao Meng , Wei Ai , Fangze Fu , Nan Yin , Keqin Li

As large language models (LLMs) are embedded into mental health technologies, they are often framed either as tools assisting therapists or autonomous therapeutic systems. Such perspectives overlook their potential to mediate relational…

Human-Computer Interaction · Computer Science 2025-12-30 Jiatao Quan , Ziyue Li , Tian Qi Zhu , Yuxuan Li , Baoying Wang , Wanda Pratt , Nan Gao

Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…

Computation and Language · Computer Science 2026-05-11 Yue Zhao , Qingqing Gu , Xiaoyu Wang , Teng Chen , Zhonglin Jiang , Yong Chen , Luo Ji

With the increasing popularity of video sharing websites such as YouTube and Facebook, multimodal sentiment analysis has received increasing attention from the scientific community. Contrary to previous works in multimodal sentiment…

Machine Learning · Computer Science 2018-02-06 Minghai Chen , Sen Wang , Paul Pu Liang , Tadas Baltrušaitis , Amir Zadeh , Louis-Philippe Morency

With the rapid growth of AI-generated content (AIGC) across domains such as music, video, and literature, the demand for emotionally aware recommendation systems has become increasingly important. Traditional recommender systems primarily…

Information Retrieval · Computer Science 2025-12-15 Zheqi Hu , Xuanjing Chen , Jinlin Hu

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

To establish empathy with machines, it is essential to fully understand human emotional changes. However, research in multimodal emotion recognition often overlooks one problem: individual expressive traits vary significantly, which means…

Sound · Computer Science 2026-04-29 Kexue Wang , Yinfeng Yu , Liejun Wang

While affective computing has advanced considerably, multimodal emotion prediction in aging populations remains underexplored, largely due to the scarcity of dedicated datasets. Existing multimodal benchmarks predominantly target young,…

Human-Computer Interaction · Computer Science 2026-04-06 Hongbin Chen , Jie Li , Wei Wang , Siyang Song , Xiao Gu , Jianqing Li , Wentao Xiang

Developing compassionate interactive systems requires agents to not only understand user emotions but also provide diverse, substantive support. While recent works explore empathetic dialogue generation, they remain limited in response form…

Computation and Language · Computer Science 2026-04-21 Zhaopei Huang , Yanfeng Jia , Jiayi Zhao , Xinjie Zhang , Wenxuan Wang , Qin Jin