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We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…

Data Structures and Algorithms · Computer Science 2023-10-17 Cynthia Dwork , Chris Hays , Jon Kleinberg , Manish Raghavan

The widespread dissemination of hate speech, harassment, harmful and sexual content, and violence across websites and media platforms presents substantial challenges and provokes widespread concern among different sectors of society.…

Computer Vision and Pattern Recognition · Computer Science 2024-11-27 Nouar AlDahoul , Myles Joshua Toledo Tan , Harishwar Reddy Kasireddy , Yasir Zaki

Exponentially growing short video platforms (SVPs) face significant challenges in moderating content detrimental to users' mental health, particularly for minors. The dissemination of such content on SVPs can lead to catastrophic societal…

Much of the research in online moderation focuses on punitive actions. However, emerging research has shown that positive reinforcement is effective at encouraging desirable behavior on online platforms. We extend this research by studying…

Human-Computer Interaction · Computer Science 2024-04-05 Frederick Choi , Charlotte Lambert , Vinay Koshy , Sowmya Pratipati , Tue Do , Eshwar Chandrasekharan

A widespread moderation strategy by online news platforms is to feature what the platform deems high quality comments, usually called editor picks or featured comments. In this paper, we compare online discussions of news articles in which…

Computation and Language · Computer Science 2024-12-04 Cedric Waterschoot , Ernst van den Hemel , Antal van den Bosch

Online communities rely on a mix of platform policies and community-authored rules to define acceptable behavior and maintain order. However, these rules vary widely across communities, evolve over time, and are enforced inconsistently,…

Computers and Society · Computer Science 2025-10-09 Mattia Samory , Diana Pamfile , Andrew To , Shruti Phadke

Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…

Human-Computer Interaction · Computer Science 2021-01-14 Jialun Aaron Jiang , Charles Kiene , Skyler Middler , Jed R. Brubaker , Casey Fiesler

Supervised image captioning approaches have made great progress, but it is challenging to collect high-quality human-annotated image-text data. Recently, large-scale vision and language models (e.g., CLIP) and large-scale generative…

Computer Vision and Pattern Recognition · Computer Science 2024-03-29 Yiyu Wang , Hao Luo , Jungang Xu , Yingfei Sun , Fan Wang

Moderation of reader comments is a significant problem for online news platforms. Here, we experiment with models for automatic moderation, using a dataset of comments from a popular Croatian newspaper. Our analysis shows that while…

Computation and Language · Computer Science 2021-09-22 Elaine Zosa , Ravi Shekhar , Mladen Karan , Matthew Purver

Eating disorders are complex mental health conditions that affect millions of people around the world. Effective interventions on social media platforms are crucial, yet testing strategies in situ can be risky. We present a novel LLM-driven…

Computation and Language · Computer Science 2024-09-09 Louis Penafiel , Hsien-Te Kao , Isabel Erickson , David Chu , Robert McCormack , Kristina Lerman , Svitlana Volkova

Humor, deeply rooted in societal meanings and cultural details, poses a unique challenge for machines. While advances have been made in natural language processing, real-world humor often thrives in a multi-modal context, encapsulated…

Computer Vision and Pattern Recognition · Computer Science 2025-06-12 Yuyan Chen , Songzhou Yan , Zhihong Zhu , Zhixu Li , Yanghua Xiao

We propose StyleCap, a method to generate natural language descriptions of speaking styles appearing in speech. Although most of conventional techniques for para-/non-linguistic information recognition focus on the category classification…

Computation and Language · Computer Science 2023-12-29 Kazuki Yamauchi , Yusuke Ijima , Yuki Saito

Online communities are constantly growing, with dozens of platforms housing millions of users. Large and small communities alike rely on volunteer moderators to maintain order. Despite their key role, moderators are given a toolbox of…

Human-Computer Interaction · Computer Science 2025-09-24 Charlotte Lambert , Agam Goyal , Eunice Mok , Eshwar Chandrasekharan

Social media platforms utilize Machine Learning (ML) and Artificial Intelligence (AI) powered recommendation algorithms to maximize user engagement, which can result in inadvertent exposure to harmful content. Current moderation efforts,…

Computation and Language · Computer Science 2025-05-30 Rajvardhan Oak , Muhammad Haroon , Claire Jo , Magdalena Wojcieszak , Anshuman Chhabra

Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…

Social and Information Networks · Computer Science 2024-08-23 Wangjiaxuan Xin , Kanlun Wang , Zhe Fu , Lina Zhou

Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…

Computers and Society · Computer Science 2023-02-17 Manoel Horta Ribeiro , Justin Cheng , Robert West

Human communication is inherently multimodal and asynchronous. Analyzing human emotions and sentiment is an emerging field of artificial intelligence. We are witnessing an increasing amount of multimodal content in local languages on social…

Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…

Human-Computer Interaction · Computer Science 2025-02-25 Mark Warner , Angelika Strohmayer , Matthew Higgs , Lynne Coventry

As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to…

Computation and Language · Computer Science 2024-05-21 Xinyu Wang , Sai Koneru , Pranav Narayanan Venkit , Brett Frischmann , Sarah Rajtmajer

Despite the common use of rule-based tools for online content moderation, human moderators still spend a lot of time monitoring them to ensure that they work as intended. Based on surveys and interviews with Reddit moderators who use…

Human-Computer Interaction · Computer Science 2025-02-21 Jean Y. Song , Sangwook Lee , Jisoo Lee , Mina Kim , Juho Kim