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Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses. However, existing methods face challenges in effectively supporting deep contextual understanding. To address this…

Computation and Language · Computer Science 2026-04-03 Yanxin Luo , Xiaoyu Zhang , Jing Li , Yan Gao , Donghong Han

Identifying emotion from speech is a non-trivial task pertaining to the ambiguous definition of emotion itself. In this work, we adopt a feature-engineering based approach to tackle the task of speech emotion recognition. Formalizing our…

Machine Learning · Computer Science 2019-04-15 Gaurav Sahu

Speech Emotion Recognition (SER) is fundamental to affective computing and human-computer interaction, yet existing models struggle to generalize across diverse acoustic conditions. While Contrastive Language-Audio Pretraining (CLAP)…

Sound · Computer Science 2025-07-08 Jiacheng Shi , Yanfu Zhang , Ye Gao

Recently, sentiment analysis has seen remarkable advance with the help of pre-training approaches. However, sentiment knowledge, such as sentiment words and aspect-sentiment pairs, is ignored in the process of pre-training, despite the fact…

Computation and Language · Computer Science 2020-05-21 Hao Tian , Can Gao , Xinyan Xiao , Hao Liu , Bolei He , Hua Wu , Haifeng Wang , Feng Wu

Evaluating persona-aligned empathy in LLM-based dialogue agents remains challenging. User states are latent, feedback is sparse and difficult to verify in situ, and seemingly supportive turns can still accumulate into trajectories that…

Artificial Intelligence · Computer Science 2026-03-17 Shiya Zhang , Yuhan Zhan , Ruixi Su , Ruihan Sun , Ziyi Song , Zhaohan Chen , Xiaofan Zhang

Automatic emotion recognition plays a key role in computer-human interaction as it has the potential to enrich the next-generation artificial intelligence with emotional intelligence. It finds applications in customer and/or representative…

Sound · Computer Science 2022-02-21 Sarala Padi , Seyed Omid Sadjadi , Dinesh Manocha , Ram D. Sriram

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…

Artificial Intelligence · Computer Science 2023-05-16 Jinfeng Zhou , Chujie Zheng , Bo Wang , Zheng Zhang , Minlie Huang

Unified Multimodal Models (UMMs) excel in general tasks but struggle to bridge the gap between personalized understanding and generation. Prior works largely rely on implicit token-level alignment via supervised fine-tuning, which fails to…

Computer Vision and Pattern Recognition · Computer Science 2026-05-12 Zijun Shen , Sihan Yang , Ruichuan An , Ziyu Guo , Hao Liang , Ming Lu , Renrui Zhang , Wentao Zhang

Large Language Models (LLMs) are increasingly deployed in human-centric applications, yet they often fail to provide substantive emotional support. While Reinforcement Learning (RL) has been utilized to enhance empathy of LLMs, existing…

Computation and Language · Computer Science 2026-01-19 Chengbing Wang , Wuqiang Zheng , Yang Zhang , Fengbin Zhu , Junyi Cheng , Yi Xie , Wenjie Wang , Fuli Feng

Emotional support conversation (ESC) aims to alleviate distress through empathetic dialogue, yet large language models (LLMs) face persistent challenges in delivering effective ESC due to low accuracy in strategy planning. Moreover, there…

Computation and Language · Computer Science 2025-09-17 Yougen Zhou , Qin Chen , Ningning Zhou , Jie Zhou , Xingjiao Wu , Liang He

Given an input sequence (or prefix), modern language models often assign high probabilities to output sequences that are repetitive, incoherent, or irrelevant to the prefix; as such, model-generated text also contains such artifacts. To…

Computation and Language · Computer Science 2022-11-16 Kalpesh Krishna , Yapei Chang , John Wieting , Mohit Iyyer

The capability to generate responses with diversity and faithfulness using factual knowledge is paramount for creating a human-like, trustworthy dialogue system. Common strategies either adopt a two-step paradigm, which optimizes knowledge…

Computation and Language · Computer Science 2023-08-08 Yan Xu , Deqian Kong , Dehong Xu , Ziwei Ji , Bo Pang , Pascale Fung , Ying Nian Wu

With the resurgent interest in building open-domain dialogue systems, the dialogue generation task has attracted increasing attention over the past few years. This task is usually formulated as a conditional generation problem, which aims…

Computation and Language · Computer Science 2024-10-29 Haoyu Song , Wei-Nan Zhang , Kaiyan Zhang , Ting Liu

Recent visual generative models enable story generation with consistent characters from text, but human-centric story generation faces additional challenges, such as maintaining detailed and diverse human face consistency and coordinating…

Computer Vision and Pattern Recognition · Computer Science 2025-12-30 Donghao Zhou , Jingyu Lin , Guibao Shen , Quande Liu , Jialin Gao , Lihao Liu , Lan Du , Cunjian Chen , Chi-Wing Fu , Xiaowei Hu , Pheng-Ann Heng

Personal Artificial Intelligence is currently hindered by the fragmentation of user data across isolated silos. While Retrieval-Augmented Generation offers a partial remedy, its reliance on unstructured vector similarity fails to capture…

Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…

Computation and Language · Computer Science 2024-10-02 Yushan Qian , Bo Wang , Shangzhao Ma , Wu Bin , Shuo Zhang , Dongming Zhao , Kun Huang , Yuexian Hou

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Information Retrieval · Computer Science 2024-09-18 Xiaoyu Zhang , Ruobing Xie , Yougang Lyu , Xin Xin , Pengjie Ren , Mingfei Liang , Bo Zhang , Zhanhui Kang , Maarten de Rijke , Zhaochun Ren

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

Computation and Language · Computer Science 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

Computation and Language · Computer Science 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

Given the similarity between facial expression categories, the presence of compound facial expressions, and the subjectivity of annotators, facial expression recognition (FER) datasets often suffer from ambiguity and noisy labels. Ambiguous…

Computer Vision and Pattern Recognition · Computer Science 2023-10-10 Ziyang Zhang , Xiao Sun , Liuwei An , Meng Wang