Related papers: Exploring Query Understanding for Amazon Product S…
In product search, users tend to browse results on multiple search result pages (SERPs) (e.g., for queries on clothing and shoes) before deciding which item to purchase. Users' clicks can be considered as implicit feedback which indicates…
Ranking is a key aspect of many applications, such as information retrieval, question answering, ad placement and recommender systems. Learning to rank has the goal of estimating a ranking model automatically from training data. In…
In many online platforms, customers' decisions are substantially influenced by product rankings as most customers only examine a few top-ranked products. Concurrently, such platforms also use the same data corresponding to customers'…
Query understanding in Conversational Information Seeking (CIS) involves accurately interpreting user intent through context-aware interactions. This includes resolving ambiguities, refining queries, and adapting to evolving information…
We address the problem of personalization in the context of eCommerce search. Specifically, we develop personalization ranking features that use in-session context to augment a generic ranker optimized for conversion and relevance. We use a…
Relevance modeling between queries and items stands as a pivotal component in commercial search engines, directly affecting the user experience. Given the remarkable achievements of large language models (LLMs) in various natural language…
Multilingual e-commerce search suffers from severe data imbalance across languages, label noise, and limited supervision for low-resource languages--challenges that impede the cross-lingual generalization of relevance models despite the…
Semantic retrieval (also known as dense retrieval) based on textual data has been extensively studied for both web search and product search application fields, where the relevance of a query and a potential target document is computed by…
Previous work suggests that performance of cross-lingual information retrieval correlates highly with the quality of Machine Translation. However, there may be a threshold beyond which improving query translation quality yields little or no…
In online marketplaces like Airbnb, users frequently engage in comparison shopping before making purchase decisions. Despite the prevalence of this behavior, a significant disconnect persists between mainstream e-commerce search engines and…
This study aims to inspect and evaluate the integration of database queries and their use in e-commerce product searches. It has been observed that e-commerce is one of the most prominent trends, which have been emerged in the business…
Emergence of various vertical search engines highlights the fact that a single ranking technology cannot deal with the complexity and scale of search problems. For example, technology behind video and image search is very different from…
Online reviews significantly impact consumers' decision-making process and firms' economic outcomes and are widely seen as crucial to the success of online markets. Firms, therefore, have a strong incentive to manipulate ratings using fake…
A success factor for modern companies in the age of Digital Marketing is to understand how customers think and behave based on their online shopping patterns. While the conventional method of gathering consumer insights through…
Thanks to information extraction and semantic Web efforts, search on unstructured text is increasingly refined using semantic annotations and structured knowledge bases. However, most users cannot become familiar with the schema of…
Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…
Query-based searching and browsing-based navigation are the two main components of exploratory search. Search lets users dig in deep by controlling their actions to focus on and find just the information they need, whereas navigation helps…
There is a growing demand for transparency in search engines to understand how search results are curated and to enhance users' trust. Prior research has introduced search result explanations with a focus on how to explain, assuming…
Tables on the Web contain a vast amount of knowledge in a structured form. To tap into this valuable resource, we address the problem of table retrieval: answering an information need with a ranked list of tables. We investigate this…
Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…