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During online chats, body-language and vocal characteristics are not part of the communication mechanism making it challenging to facilitate an accurate interpretation of feelings, emotions, and attitudes. The use of emojis to express…

Human-Computer Interaction · Computer Science 2021-07-20 Moeen Mostafavi , Michael D. Porter

This work proposes to explore a new area of dynamic speech emotion recognition. Unlike traditional methods, we assume that each audio track is associated with a sequence of emotions active at different moments in time. The study…

Sound · Computer Science 2025-08-22 Ilya Fedorov , Dmitry Korobchenko

This research presents a hybrid emotion recognition system integrating advanced Deep Learning, Natural Language Processing (NLP), and Large Language Models (LLMs) to analyze audio and textual data for enhancing customer interactions in…

Computation and Language · Computer Science 2025-03-31 Sahan Hewage Wewelwala , T. G. D. K. Sumanathilaka

The increasing use of dialogue agents makes it extremely desirable for them to understand and acknowledge the implied emotions to respond like humans with empathy. Chatbots using traditional techniques analyze emotions based on the context…

Computation and Language · Computer Science 2021-05-27 Akhilesh Ravi , Amit Yadav , Jainish Chauhan , Jatin Dholakia , Naman Jain , Mayank Singh

Emotion Recognition in Conversations (ERC) is an important and active research area. Recent work has shown the benefits of using multiple modalities (e.g., text, audio, and video) for the ERC task. In a conversation, participants tend to…

Computation and Language · Computer Science 2022-11-08 Harsh Agarwal , Keshav Bansal , Abhinav Joshi , Ashutosh Modi

With the explosive growth of social media, opinionated postings with emojis have increased explosively. Many emojis are used to express emotions, attitudes, and opinions. Emoji representation learning can be helpful to improve the…

Computation and Language · Computer Science 2022-05-24 Xiaowei Yuan , Jingyuan Hu , Xiaodan Zhang , Honglei Lv

Accurate emotion recognition is pivotal for nuanced and engaging human-computer interactions, yet remains difficult to achieve, especially in dynamic, conversation-like settings. In this study, we showcase how integrating eye-tracking data,…

Human-Computer Interaction · Computer Science 2025-11-03 Meisam Jamshidi Seikavandi , Jostein Fimland , Maria Barrett , Paolo Burelli

This study investigates emotion drift: the change in emotional state across a single text, within mental health-related messages. While sentiment analysis typically classifies an entire message as positive, negative, or neutral, the nuanced…

Computation and Language · Computer Science 2025-12-16 Shibani Sankpal

A sentiment analysis system powered by machine learning was created in this study to improve real-time social network public opinion monitoring. For sophisticated sentiment identification, the suggested approach combines cutting-edge…

Computation and Language · Computer Science 2025-02-25 Arsen Tolebay Nurlanuly

Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots,…

Human-Computer Interaction · Computer Science 2024-06-18 Kellie Yu Hui Sim , Kohleen Tijing Fortuno , Kenny Tsu Wei Choo

Quantitative research of emotions in psychology and machine-learning methods for extracting emotion components from text messages open an avenue for physical science to explore the nature of stochastic processes in which emotions play a…

Social and Information Networks · Computer Science 2014-04-17 Bosiljka Tadic , Vladimir Gligorijevic , Marcin Skowron , Milovan Suvakov

Microblogs have become a social platform for people to express their emotions in real-time, and it is a trend to analyze user emotional tendencies from the information on Microblogs. The dynamic features of emojis can affect the sentiment…

Computation and Language · Computer Science 2022-06-27 Deng Yang , Liu Kejian , Yang Cheng , Feng Yuanyuan , Li Weihao

Emotion recognition and sentiment analysis are pivotal tasks in speech and language processing, particularly in real-world scenarios involving multi-party, conversational data. This paper presents a multimodal approach to tackle these…

Computer Vision and Pattern Recognition · Computer Science 2025-03-11 Aref Farhadipour , Hossein Ranjbar , Masoumeh Chapariniya , Teodora Vukovic , Sarah Ebling , Volker Dellwo

In the last few years, emotion detection in social-media text has become a popular problem due to its wide ranging application in better understanding the consumers, in psychology, in aiding human interaction with computers, designing smart…

Computation and Language · Computer Science 2021-03-02 Anshul Wadhawan , Akshita Aggarwal

User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…

Computation and Language · Computer Science 2026-03-05 Jing Bian , Haoxiang Su , Liting Jiang , Di Wu , Ruiyu Fang , Xiaomeng Huang , Yanbing Li , Shuangyong Song , Hao Huang

Emotion recognition from speech plays a vital role in the development of empathetic human-computer interaction systems. This paper presents a comparative analysis of lightweight transformer-based models, DistilHuBERT and PaSST, by…

Sound · Computer Science 2025-11-04 Lucky Onyekwelu-Udoka , Md Shafiqul Islam , Md Shahedul Hasan

Emotion detection is a critical technology extensively employed in diverse fields. While the incorporation of commonsense knowledge has proven beneficial for existing emotion detection methods, dialogue-based emotion detection encounters…

Computation and Language · Computer Science 2023-09-14 Yuting Su , Yichen Wei , Weizhi Nie , Sicheng Zhao , Anan Liu

In affective computing, the task of Emotion Recognition in Conversations (ERC) has emerged as a focal area of research. The primary objective of this task is to predict emotional states within conversations by analyzing multimodal data…

Multimedia · Computer Science 2024-11-22 Xiaomin Yu , Feiyang Wang , Ziyue Qiao

We develop an open-source tool (EmTract) that extracts emotions from social media text tailed for financial context. To do so, we annotate ten thousand short messages from a financial social media platform (StockTwits) and combine it with…

Pricing of Securities · Quantitative Finance 2023-06-23 Domonkos F. Vamossy , Rolf Skog

Accurate recognition of human emotions is critical for adaptive human-computer interaction, yet remains challenging in dynamic, conversation-like settings. This work presents a personality-aware multimodal framework that integrates…

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