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Large language models (LLMs) and their variants have shown extraordinary efficacy across numerous downstream natural language processing (NLP) tasks, which has presented a new vision for the development of NLP. Despite their remarkable…

Computation and Language · Computer Science 2024-01-18 Yazhou Zhang , Mengyao Wang , Youxi Wu , Prayag Tiwari , Qiuchi Li , Benyou Wang , Jing Qin

Engaging in discussions that involve diverse perspectives and exchanging arguments on a controversial issue is a natural way for humans to form opinions. In this process, the way arguments are presented plays a crucial role in determining…

Human-Computer Interaction · Computer Science 2024-11-19 Annalena Bea Aicher , Yuki Matsuda , Keichii Yasumoto , Wolfgang Minker , Elisabeth André , Stefan Ultes

Dialogue systems in the form of chatbots and personal assistants are being increasingly integrated into people's lives. Modern dialogue systems may consider adopting anthropomorphic personas, mimicking societal demographic groups to appear…

Computation and Language · Computer Science 2021-12-16 Emily Sheng , Josh Arnold , Zhou Yu , Kai-Wei Chang , Nanyun Peng

Building a socially intelligent agent involves many challenges. One of which is to track the agent's mental state transition and teach the agent to make decisions guided by its value like a human. Towards this end, we propose to incorporate…

Computation and Language · Computer Science 2022-07-25 Liang Qiu , Yizhou Zhao , Yuan Liang , Pan Lu , Weiyan Shi , Zhou Yu , Song-Chun Zhu

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

Assessing how well a large language model (LLM) understands human, rather than merely text, remains an open challenge. To bridge the gap, we introduce Sentient Agent as a Judge (SAGE), an automated evaluation framework that measures an…

Computation and Language · Computer Science 2025-05-22 Bang Zhang , Ruotian Ma , Qingxuan Jiang , Peisong Wang , Jiaqi Chen , Zheng Xie , Xingyu Chen , Yue Wang , Fanghua Ye , Jian Li , Yifan Yang , Zhaopeng Tu , Xiaolong Li

As Large Language Models (LLMs) transition from static tools to autonomous agents, traditional evaluation benchmarks that measure performance on downstream tasks are becoming insufficient. These methods fail to capture the emergent social…

Artificial Intelligence · Computer Science 2025-10-03 Zarreen Reza

Understanding how opinions evolve is crucial for addressing issues such as polarization, radicalization, and consensus in social systems. While much research has focused on identifying factors influencing opinion change, the role of…

Social and Information Networks · Computer Science 2025-02-27 Erica Cau , Valentina Pansanella , Dino Pedreschi , Giulio Rossetti

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Effective and safe human-machine collaboration requires the regulated and meaningful exchange of emotions between humans and artificial intelligence (AI). Current AI systems based on large language models (LLMs) can provide feedback that…

Computation and Language · Computer Science 2025-06-18 Xiuwen Wu , Hao Wang , Zhiang Yan , Xiaohan Tang , Pengfei Xu , Wai-Ting Siok , Ping Li , Jia-Hong Gao , Bingjiang Lyu , Lang Qin

Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…

Computation and Language · Computer Science 2024-10-08 Jen-tse Huang , Man Ho Lam , Eric John Li , Shujie Ren , Wenxuan Wang , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu

In this paper, we present a methodology for the development of embodied conversational agents for social virtual worlds. The agents provide multimodal communication with their users in which speech interaction is included. Our proposal…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-29 D. Griol , A. Sanchis , J. M. Molina , Z. Callejas

The majority of conversations a dialogue agent sees over its lifetime occur after it has already been trained and deployed, leaving a vast store of potential training signal untapped. In this work, we propose the self-feeding chatbot, a…

Computation and Language · Computer Science 2019-06-14 Braden Hancock , Antoine Bordes , Pierre-Emmanuel Mazaré , Jason Weston

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Amid the rapid rise of agentic dialogue models, realistic user-simulator studies are essential for tuning effective conversation strategies. This work investigates a sales-oriented agent that adapts its dialogue based on user profiles…

Computation and Language · Computer Science 2025-12-08 Wen-Yu Chang , Tzu-Hung Huang , Chih-Ho Chen , Yun-Nung Chen

This article provides the first survey of computational models of emotion in reinforcement learning (RL) agents. The survey focuses on agent/robot emotions, and mostly ignores human user emotions. Emotions are recognized as functional in…

Machine Learning · Computer Science 2017-11-30 Thomas M. Moerland , Joost Broekens , Catholijn M. Jonker

Modeling social interactions based on individual behavior has always been an area of interest, but prior literature generally presumes rational behavior. Thus, such models may miss out on capturing the effects of biases humans are…

Artificial Intelligence · Computer Science 2019-03-11 Nanda Kishore Sreenivas , Shrisha Rao

Multi-agent AI systems can be used for simulating collective decision-making in scientific and practical applications. They can also be used to introduce a diverse group discussion step in chatbot pipelines, enhancing the cultural…

Artificial Intelligence · Computer Science 2024-08-16 Razan Baltaji , Babak Hemmatian , Lav R. Varshney

In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…

Computation and Language · Computer Science 2017-09-12 Kevin K. Bowden , Shereen Oraby , Amita Misra , Jiaqi Wu , Stephanie Lukin

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau