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Personalized recommender systems play a crucial role in direct marketing, particularly in financial services, where delivering relevant content can enhance customer engagement and promote informed decision-making. This study explores…

Information Retrieval · Computer Science 2025-02-25 Ghanshyam Verma , Shovon Sengupta , Simon Simanta , Huan Chen , Janos A. Perge , Devishree Pillai , John P. McCrae , Paul Buitelaar

To solve the information explosion problem and enhance user experience in various online applications, recommender systems have been developed to model users preferences. Although numerous efforts have been made toward more personalized…

Information Retrieval · Computer Science 2020-03-03 Qingyu Guo , Fuzhen Zhuang , Chuan Qin , Hengshu Zhu , Xing Xie , Hui Xiong , Qing He

Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

Conversational recommender systems (CRS) aim to proactively elicit user preference and recommend high-quality items through natural language conversations. Typically, a CRS consists of a recommendation module to predict preferred items for…

Computation and Language · Computer Science 2023-06-06 Xiaolei Wang , Kun Zhou , Ji-Rong Wen , Wayne Xin Zhao

This paper designs and implements an explainable recommendation model that integrates knowledge graphs with structure-aware attention mechanisms. The model is built on graph neural networks and incorporates a multi-hop neighbor aggregation…

Information Retrieval · Computer Science 2025-10-14 Shuangquan Lyu , Ming Wang , Huajun Zhang , Jiasen Zheng , Junjiang Lin , Xiaoxuan Sun

To alleviate sparsity and cold start problem of collaborative filtering based recommender systems, researchers and engineers usually collect attributes of users and items, and design delicate algorithms to exploit these additional…

Information Retrieval · Computer Science 2019-04-30 Hongwei Wang , Miao Zhao , Xing Xie , Wenjie Li , Minyi Guo

Growing interests have been attracted in Conversational Recommender Systems (CRS), which explore user preference through conversational interactions in order to make appropriate recommendation. However, there is still a lack of ability in…

Computation and Language · Computer Science 2021-09-06 Wenchang Ma , Ryuichi Takanobu , Minlie Huang

Interactive recommendation aims to learn from dynamic interactions between items and users to achieve responsiveness and accuracy. Reinforcement learning is inherently advantageous for coping with dynamic environments and thus has attracted…

Information Retrieval · Computer Science 2020-12-02 Xiaocong Chen , Chaoran Huang , Lina Yao , Xianzhi Wang , Wei Liu , Wenjie Zhang

Recommender systems (RSs) are designed to provide personalized recommendations to users. Recently, knowledge graphs (KGs) have been widely introduced in RSs to improve recommendation accuracy. In this study, however, we demonstrate that RSs…

Information Retrieval · Computer Science 2025-01-24 Haonan Zhang , Dongxia Wang , Zhu Sun , Yanhui Li , Youcheng Sun , Huizhi Liang , Wenhai Wang

Recommendation systems focus on helping users find items of interest in the situations of information overload, where users' preferences are typically estimated by the past observed behaviors. In contrast, conversational recommendation…

Computation and Language · Computer Science 2022-03-29 Ting-Chun Wang , Shang-Yu Su , Yun-Nung Chen

Incorporating knowledge graph as side information has become a new trend in recommendation systems. Recent studies regard items as entities of a knowledge graph and leverage graph neural networks to assist item encoding, yet by considering…

Information Retrieval · Computer Science 2022-11-22 Lingyun Lu , Bang Wang , Zizhuo Zhang , Shenghao Liu , Han Xu

Accurate user and item embedding learning is crucial for modern recommender systems. However, most existing recommendation techniques have thus far focused on modeling users' preferences over singular type of user-item interactions. Many…

Information Retrieval · Computer Science 2021-10-11 Lianghao Xia , Chao Huang , Yong Xu , Peng Dai , Xiyue Zhang , Hongsheng Yang , Jian Pei , Liefeng Bo

Leveraging graphs on recommender systems has gained popularity with the development of graph representation learning (GRL). In particular, knowledge graph embedding (KGE) and graph neural networks (GNNs) are representative GRL approaches,…

Information Retrieval · Computer Science 2022-05-25 Daisuke Kikuta , Toyotaro Suzumura , Md Mostafizur Rahman , Yu Hirate , Satyen Abrol , Manoj Kondapaka , Takuma Ebisu , Pablo Loyola

Incorporating knowledge graph into recommender systems has attracted increasing attention in recent years. By exploring the interlinks within a knowledge graph, the connectivity between users and items can be discovered as paths, which…

Information Retrieval · Computer Science 2018-11-13 Xiang Wang , Dingxian Wang , Canran Xu , Xiangnan He , Yixin Cao , Tat-Seng Chua

Conversational Recommender Systems (CRSs) have become increasingly popular as a powerful tool for providing personalized recommendation experiences. By directly engaging with users in a conversational manner to learn their current and…

Information Retrieval · Computer Science 2025-03-04 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Conversational recommender systems (CRS) have shown great success in accurately capturing a user's current and detailed preference through the multi-round interaction cycle while effectively guiding users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Recommender systems, which merely leverage user-item interactions for user preference prediction (such as the collaborative filtering-based ones), often face dramatic performance degradation when the interactions of users or items are…

Information Retrieval · Computer Science 2021-05-11 Xinxiao Zhao , Zhiyong Cheng , Lei Zhu , Jiecai Zheng , Xueqing Li

In the field of group recommendation systems (GRS), effectively addressing the diverse preferences of group members poses a significant challenge. Traditional GRS approaches often aggregate individual preferences into a collective group…

Information Retrieval · Computer Science 2025-03-18 Peijin Yu , Shin'ichi Konomi

Knowledge Graphs (KGs) have shown great success in recommendation. This is attributed to the rich attribute information contained in KG to improve item and user representations as side information. However, existing knowledge-aware methods…

Information Retrieval · Computer Science 2021-12-20 Zepeng Huai , Jianhua Tao , Feihu Che , Guohua Yang , Dawei Zhang

Knowledge graphs have proven successful in integrating heterogeneous data across various domains. However, there remains a noticeable dearth of research on their seamless integration among heterogeneous recommender systems, despite…

Information Retrieval · Computer Science 2025-01-08 Junhyuk Kwon , Seokho Ahn , Young-Duk Seo