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. It is typically assumed that for the successful use of machine learning algorithms, these algorithms should have a higher accuracy than a human expert. Moreover, if the average accuracy of ML algorithms is lower than that of a human…

Human-Computer Interaction · Computer Science 2024-11-19 Saveli Goldberg , Lev Salnikov , Noor Kaiser , Tushar Srivastava , Eugene Pinsky

AI-supported tools can help learners overcome challenges in programming education by providing adaptive assistance. However, existing research often focuses on individual tools rather than deriving broader design recommendations. A key…

Human-Computer Interaction · Computer Science 2025-03-04 Zihan Wu , Yicheng Tang , Barbara Ericson

Despite the growing interest in collaborative AI, designing systems that seamlessly integrate human input remains a major challenge. In this study, we developed a task to systematically examine human preferences for collaborative agents. We…

Artificial Intelligence · Computer Science 2025-10-28 Lukas William Mayer , Sheer Karny , Jackie Ayoub , Miao Song , Danyang Tian , Ehsan Moradi-Pari , Mark Steyvers

Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context,…

Information Retrieval · Computer Science 2021-02-15 Alexander Felfernig , Viet-Man Le , Andrei Popescu , Mathias Uta , Thi Ngoc Trang Tran , Müslüum Atas

Machine learning algorithms are increasingly used to assist human decision-making. When the goal of machine assistance is to improve the accuracy of human decisions, it might seem appealing to design ML algorithms that complement human…

Computers and Society · Computer Science 2022-09-09 Nina Grgić-Hlača , Claude Castelluccia , Krishna P. Gummadi

Algorithmic decision-making systems are increasingly used throughout the public and private sectors to make important decisions or assist humans in making these decisions with real social consequences. While there has been substantial…

Human-Computer Interaction · Computer Science 2020-01-28 Ruotong Wang , F. Maxwell Harper , Haiyi Zhu

We observe that incorporating a shared layer in a mixture-of-experts can lead to performance degradation. This leads us to hypothesize that learning shared features poses challenges in deep learning, potentially caused by the same feature…

Machine Learning · Computer Science 2024-05-21 Sejik Park

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

Human-Computer Interaction · Computer Science 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo

Recommender systems rely heavily on the predictive accuracy of the learning algorithm. Most work on improving accuracy has focused on the learning algorithm itself. We argue that this algorithmic focus is myopic. In particular, since…

Human-Computer Interaction · Computer Science 2018-02-22 Tobias Schnabel , Paul N. Bennett , Thorsten Joachims

We present an empirical study of how both experienced tutors and non-tutors judge the correctness of tutor praise responses under different Artificial Intelligence (AI)-assisted interfaces, types of explanation (textual explanations vs.…

Human-Computer Interaction · Computer Science 2026-01-06 Eason Chen , Jeffrey Li , Scarlett Huang , Xinyi Tang , Jionghao Lin , Paulo Carvalho , Kenneth Koedinger

Decision-makers are often experts of their domain and take actions based on their domain knowledge. Doctors, for instance, may prescribe treatments by predicting the likely outcome of each available treatment. Actions of an expert thus…

Machine Learning · Statistics 2024-03-04 Alihan Hüyük , Qiyao Wei , Alicia Curth , Mihaela van der Schaar

Machine Learning is proving invaluable across disciplines. However, its success is often limited by the quality and quantity of available data, while its adoption by the level of trust that models afford users. Human vs. machine performance…

High-stakes prediction tasks (e.g., patient diagnosis) are often handled by trained human experts. A common source of concern about automation in these settings is that experts may exercise intuition that is difficult to model and/or have…

Machine Learning · Statistics 2024-11-26 Rohan Alur , Loren Laine , Darrick K. Li , Manish Raghavan , Devavrat Shah , Dennis Shung

In this work, we study the effects of feature-based explanations on distributive fairness of AI-assisted decisions, specifically focusing on the task of predicting occupations from short textual bios. We also investigate how any effects are…

Human-Computer Interaction · Computer Science 2024-03-20 Jakob Schoeffer , Maria De-Arteaga , Niklas Kuehl

Behavioral scientists have classically documented aversion to algorithmic decision aids, from simple linear models to AI. Sentiment, however, is changing and possibly accelerating AI helper usage. AI assistance is, arguably, most valuable…

Artificial Intelligence · Computer Science 2023-07-28 Nikolos Gurney , John H. Miller , David V. Pynadath

Recommender systems use algorithms to provide users with product or service recommendations. Recently, these systems have been using machine learning algorithms from the field of artificial intelligence. However, choosing a suitable machine…

Software Engineering · Computer Science 2016-02-25 Ivens Portugal , Paulo Alencar , Donald Cowan

The rapid advancement and widespread adoption of machine learning-driven technologies have underscored the practical and ethical need for creating interpretable artificial intelligence systems. Feature importance, a method that assigns…

Machine Learning · Computer Science 2023-12-07 Nimrod Harel , Uri Obolski , Ran Gilad-Bachrach

Artificial Intelligence is increasingly introduced into systems engineering activities, particularly within requirements engineering, where quality assessment and validation remain heavily dependent on expert judgment. While recent AI tools…

Software Engineering · Computer Science 2026-04-17 Oz Levy , Ilya Dikman , Natan Levy , Michael Winokur

Recommendation systems and assistants (in short, recommenders) influence through online platforms most actions of our daily lives, suggesting items or providing solutions based on users' preferences or requests. This survey systematically…

Collaborative filtering systems heavily depend on user feedback expressed in product ratings to select and rank items to recommend. In this study we explore how users value different collaborative explanation styles following the user-based…

Information Retrieval · Computer Science 2018-09-07 Ludovik Coba , Markus Zanker , Laurens Rook , Panagiotis Symeonidis