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Generative AI platforms and features are permeating many aspects of work. Entrepreneurs from lean economies in particular are well positioned to outsource tasks to generative AI given limited resources. In this paper, we work to address a…

Human-Computer Interaction · Computer Science 2024-02-28 Yasmine Kotturi , Angel Anderson , Glenn Ford , Michael Skirpan , Jeffrey P. Bigham

Organisations are examining how generative AI can support their operational work and decision-making processes. This study investigates how employees in a energy company understand AI adoption and identify areas where AI and LLMs-based…

Software Engineering · Computer Science 2026-02-11 Malik Abdul Sami , Zeeshan Rasheed , Meri Olenius , Muhammad Waseem , Kai-Kristian Kemell , Jussi Rasku , Pekka Abrahamsson

With software development increasingly reliant on innovative technologies, there is a growing interest in exploring the potential of generative AI tools to streamline processes and enhance productivity. In this scenario, this paper…

Software Engineering · Computer Science 2024-06-04 Mariana Coutinho , Lorena Marques , Anderson Santos , Marcio Dahia , Cesar Franca , Ronnie de Souza Santos

Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…

Human-Computer Interaction · Computer Science 2025-06-18 Anders Giovanni Møller , Daniel M. Romero , David Jurgens , Luca Maria Aiello

Generative AI (GenAI) tools are radically expanding the scope and capability of automation in knowledge work such as academic research. While promising for augmenting cognition and streamlining processes, AI-assisted research tools may also…

Human-Computer Interaction · Computer Science 2025-04-22 Runlong Ye , Matthew Varona , Oliver Huang , Patrick Yung Kang Lee , Michael Liut , Carolina Nobre

The latest technological developments in generative artificial intelligence (GAI) offer powerful capabilities to small and medium enterprises (SMEs), as they facilitate the democratization of both scalability and creativity. Even if they…

Computers and Society · Computer Science 2026-02-03 Kumaran Rajaram , Patrick Nicolas Tinguely

Since 2022, generative AI (genAI) has rapidly become integrated into workplaces. Though organizations have made commitments to use this technology "responsibly", how organizations and their employees prioritize responsibility in their…

Computers and Society · Computer Science 2025-01-29 Genevieve Smith , Natalia Luka , Merrick Osborne , Brian Lattimore , Jessica Newman , Brandie Nonnecke , Brent Mittelstadt

Reduced social connectedness increasingly poses a threat to mental health, life expectancy, and general well-being. Generative AI (GAI) technologies, such as large language models (LLMs) and image generation tools, are increasingly…

Human-Computer Interaction · Computer Science 2025-06-13 T. T. J. E. Arets , G. Perugia , M. Houben , W. A. IJsselsteijn

This exploratory study investigates the intersection of Generative AI tools and experiential learning in business education. Through a case study of an innovative undergraduate course, we examine how students interact with and adapt to…

Artificial Intelligence · Computer Science 2025-06-09 Nicole C. Wang

Propelled by their remarkable capabilities to generate novel and engaging content, Generative Artificial Intelligence (GenAI) technologies are disrupting traditional workflows in many industries. While prior research has examined GenAI from…

Human-Computer Interaction · Computer Science 2024-04-08 Yuan Sun , Eunchae Jang , Fenglong Ma , Ting Wang

In social service, administrative burdens and decision-making challenges often hinder practitioners from performing effective casework. Generative AI (GenAI) offers significant potential to streamline these tasks, yet exacerbates concerns…

Human-Computer Interaction · Computer Science 2025-02-28 Yugin Tan , Kai Xin Soh , Renwen Zhang , Jungup Lee , Han Meng , Biswadeep Sen , Yi-Chieh Lee

Generative Artificial Intelligence (GAI) has made outstanding strides in recent years, with a good-sized impact on software product management. Drawing on pertinent articles from 2016 to 2023, this systematic literature evaluation reveals…

Software Engineering · Computer Science 2023-06-08 Nishant A. Parikh

Recent generative AI advances present new possibilities for supporting visual art creation, but how such promise might assist novice artists during early-stage processes requires investigation. How novices adopt or resist these tools can…

Human-Computer Interaction · Computer Science 2025-10-01 Cindy Peng , Alice Qian , Linghao Jin , Jieneng Chen , Evans Xu Han , Paul Pu Liang , Hong Shen , Haiyi Zhu , Jane Hsieh

Generative AI can help small business owners automate tasks, increase efficiency, and improve their bottom line. However, despite the seemingly intuitive design of systems like ChatGPT, significant barriers remain for those less comfortable…

Human-Computer Interaction · Computer Science 2025-05-16 Quentin Romero Lauro , Aakash Gautam , Yasmine Kotturi

Despite the growing use of generative artificial intelligence (GenAI) in entrepreneurship, research on its impact remains fragmented. To address this limitation, we provide an integrative review of how GenAI influences entrepreneurs at each…

Computers and Society · Computer Science 2026-04-06 Jackson G. Lu , Gerui Gloria Zhao , Anna Manyi Zheng

Generative AI models are capable of performing a wide variety of tasks that have traditionally required creativity and human understanding. During training, they learn patterns from existing data and can subsequently generate new content…

Generative AI brings novel and impressive abilities to help people in everyday tasks. There are many AI workflows that solve real and complex problems by chaining AI outputs together with human interaction. Although there is an undeniable…

Human-Computer Interaction · Computer Science 2024-06-03 Tao Long , Katy Ilonka Gero , Lydia B. Chilton

Freelance workers must continually acquire new skills to remain competitive in online labor markets, yet they lack the organizational training, mentorship, and infrastructure available to traditional employees. Generative AI-powered tools…

Human-Computer Interaction · Computer Science 2026-05-01 Kashif Imteyaz , Isabel Lopez , Nakul Rajpal , Hunjun Shin , Saiph Savage

Generative AI tools have lowered barriers to producing branded social media images and captions, yet small-business owners (SBOs) still struggle to create on-brand posts without access to professional designers or marketing consultants.…

Human-Computer Interaction · Computer Science 2026-04-14 Taehyun Yang , Eunhye Kim , Zhongzheng Xu , Fumeng Yang

The continuing, explosive developments in generative artificial intelligence (GenAI), built on large language models and related algorithms, has led to much excitement and speculation about the potential impact of this new technology.…

Computers and Society · Computer Science 2025-03-11 Veda C. Storey , Wei Thoo Yue , J. Leon Zhao , Roman Lukyanenko
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