Related papers: Design Frictions on Social Media: Balancing Reduce…
Social media platforms continue to change our digital relationships nowadays. Therefore, recognizing the complex consequences of infinite scrolling is essential. This paper explores two distinct angles of social media engagement: mindless…
Social media has enabled the spread of information at unprecedented speeds and scales, and with it the proliferation of high-engagement, low-quality content. *Friction* -- behavioral design measures that make the sharing of content more…
Infinite scrolling on social media platforms is designed to encourage prolonged engagement, leading users to spend more time than desired, which can provoke negative emotions. Interventions to mitigate infinite scrolling have shown initial…
Language models are transforming the ways that their users engage with the world. Despite impressive capabilities, over-consumption of language model outputs risks propagating unchecked errors in the short-term and damaging human…
Seamless AI presents output as a finished, polished product that users consume rather than shape. This risks design fixation: users anchor on AI suggestions rather than generating their own ideas. We propose Generative Friction, which…
Designing seamless, frictionless user experiences has long been a dominant trend in both applied behavioral science and artificial intelligence (AI), in which the goal of making desirable actions easy and efficient informs efforts to…
Social media platforms are often criticized for fostering antisocial behavior rather than prosocial behavior. Yet, testing interventions to encourage prosocial dispositions, such as open-mindedness, has been hindered by researchers' limited…
The quality of social interaction is crucial for psychological and physiological health. Previous research shows that smartphones can negatively impact face-to-face social interactions. Many HCI studies have addressed this by limiting…
As the rate of content production grows, we must make a staggering number of daily decisions about what information is worth acting on. For any flourishing online social media system, users can barely keep up with the new content shared by…
We report on memory effects involved in the transient frictional response of a contact interface between a silicone rubber and a spherical glass probe when it is perturbed by changes in the orientation of the driving motion or by velocity…
Researchers often attribute social media's appeal to its ability to elicit flow experiences of deep absorption and effortless engagement. Yet prolonged use has also been linked to distraction, fatigue, and lower mood. This paradox remains…
While theories of discourse and cognitive science have long recognized the value of unhurried pacing, recent dialogue research tends to minimize friction in conversational systems. Yet, frictionless dialogue risks fostering uncritical…
Social media platforms offer flagging, a technical feature that empowers users to report inappropriate posts or bad actors to reduce online harm. The deceptively simple flagging interfaces on nearly all major social media platforms disguise…
Online comments significantly influence users' judgments, yet their presentation, often determined by platform algorithms, can introduce biases, such as anchoring effects, which distort reasoning. While existing research emphasizes…
Decentralized social media protocols enable users in independent, user-hosted servers (i.e., instances) to interact with each other while they self-govern. This community-based model of social media governance opens up new opportunities for…
Social media platforms have rapidly adopted algorithmic curation with little consideration for the potential harm to users' mental well-being. We present findings from design workshops with 21 participants diagnosed with mental illness…
Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…
Mainstream creativity support design prioritizes compliant AI for seamless writing interactions, but concerns over inappropriate AI reliance highlight the need for designs fostering reflection on balanced AI and non-AI resource use.…
Today's algorithm-driven interfaces, from recommendation feeds to GenAI tools, often prioritize engagement and efficiency at the expense of user agency. As systems take on more decision-making, users have less control over what they see and…
Social networking services (SNS) have become integral to modern life to create and maintain meaningful relationships. Nevertheless, their historic growth of features has led to labyrinthine user interfaces (UIs) that often result in…