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A growing literature on speech interruptions describes how people interrupt one another with speech, but these behaviours have not yet been implemented in the design of artificial agents which interrupt. Perceptions of a prototype proactive…
While the advancement of large language models has spurred the development of AI agents to automate tasks, numerous use cases inherently require agents to collaborate with humans due to humans' latent preferences, domain expertise, or the…
Online health communities offer the promise of support benefits to users, in particular because these communities enable users to find peers with similar experiences. Building mutually supportive connections between peers is a key…
Group decision-making processes frequently suffer when social influence and power dynamics suppress minority viewpoints, leading to compliance and groupthink. Conversational agents can counteract these harmful dynamics by encouraging…
Human communication is a collaborative process. Speakers, on top of conveying their own intent, adjust the content and language expressions by taking the listeners into account, including their knowledge background, personalities, and…
Recent advancements in the conversational and social capabilities of generative AI (GenAI) have sparked interest in its role as an agent capable of actively participating in human-AI group discussions. Despite this momentum, we don't fully…
The technology of Conversational AI has made significant advancements over the last eighteen months. As a consequence, conversational agents are likely to be deployed in the near future that are designed to pursue targeted influence…
We present Social Agent, a novel framework for synthesizing realistic and contextually appropriate co-speech nonverbal behaviors in dyadic conversations. In this framework, we develop an agentic system driven by a Large Language Model (LLM)…
Making high-stakes personal decisions involves cognitive, emotional, and intuitive processes, and individuals differ in how they allocate attention across these modes. Integration of these processes has shown to benefit decision making.…
In this paper, we address the problem of answering complex information needs by conversing conversations with search engines, in the sense that users can express their queries in natural language, and directly receivethe information they…
Open data refers to data that is freely available for reuse. Although there has been rapid increase in availability of open data to public in the last decade, this has not translated into better decision-support tools for them. We propose…
Conversational counselor agents have become essential tools for addressing the rising demand for scalable and accessible mental health support. This paper introduces CAMI, a novel automated counselor agent grounded in Motivational…
Serendipity-oriented recommender systems expose users to unfamiliar items to counter filter bubbles, yet mere exposure does not ensure that users will understand or appreciate the content they encounter. We propose Peer Recommendation, a…
This study investigates the use of generative AI to support formative assessment through machine generated reviews of peer reviews in graduate online courses in a public university in the United States. Drawing on Systemic Functional…
Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…
Poster designing can benefit from synchronous feedback from target audiences. However, gathering audiences with diverse perspectives and reconciling them on design edits can be challenging. Recent generative AI models present opportunities…
Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…
Conversational agents have been showing lots of opportunities in healthcare by taking over a lot of tasks that used to be done by a human. One of the major functions of conversational healthcare agent is intervening users' daily behaviors.…
Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…
Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion. Although…