Related papers: KaPQA: Knowledge-Augmented Product Question-Answer…
Retrieval-Augmented Generation (RAG) has recently demonstrated the performance of Large Language Models (LLMs) in the knowledge-intensive tasks such as Question-Answering (QA). RAG expands the query context by incorporating external…
Current general-purpose large language models (LLMs) commonly exhibit knowledge hallucination and insufficient domain-specific adaptability in domain-specific tasks, limiting their effectiveness in specialized question answering scenarios.…
Large Language Models (LLMs) exhibit remarkable capabilities but are prone to generating inaccurate or hallucinatory responses. This limitation stems from their reliance on vast pretraining datasets, making them susceptible to errors in…
Large Language Models (LLMs) generalize well across language tasks, but suffer from hallucinations and uninterpretability, making it difficult to assess their accuracy without ground-truth. Retrieval-Augmented Generation (RAG) models have…
The financial domain frequently deals with large numbers of long documents that are essential for daily operations. Significant effort is put towards automating financial data analysis. However, a persistent challenge, not limited to the…
Over time, software systems have reached a level of complexity that makes it difficult for their developers and users to explain particular decisions made by them. In this paper, we focus on the explainability of component-based systems for…
The Adobe Experience Platform AI Assistant is a conversational tool that enables organizations to interact seamlessly with proprietary enterprise data through a chatbot. However, due to access restrictions, Large Language Models (LLMs)…
E-Commerce customer support requires quick and accurate answers grounded in product data and past support cases. This paper develops a novel retrieval-augmented generation (RAG) framework that uses knowledge graphs (KGs) to improve the…
In the constantly evolving field of cybersecurity, it is imperative for analysts to stay abreast of the latest attack trends and pertinent information that aids in the investigation and attribution of cyber-attacks. In this work, we…
This study addresses the challenge of ambiguity in knowledge graph question answering (KGQA). While recent KGQA systems have made significant progress, particularly with the integration of large language models (LLMs), they typically assume…
Product question answering (PQA), aiming to automatically provide instant responses to customer's questions in E-Commerce platforms, has drawn increasing attention in recent years. Compared with typical QA problems, PQA exhibits unique…
Domain-specific question answering (QA) systems for services face unique challenges in integrating heterogeneous knowledge sources while ensuring both accuracy and safety. Existing large language models often struggle with factual…
Retrieval-Augmented Generation (RAG) has emerged as a prominent method for incorporating domain knowledge into Large Language Models (LLMs). While RAG enhances response relevance by incorporating retrieved domain knowledge in the context,…
Retrieval-Augmented Generation (RAG) is a cornerstone of modern question answering (QA) systems, enabling grounded answers based on external knowledge. Although recent progress has been driven by open-domain datasets, enterprise QA systems…
Retrieval Augmented Generation (RAG) enables Large Language Models (LLMs) to generalize to new information by decoupling reasoning capabilities from static knowledge bases. Traditional RAG enhancements have explored vertical…
Question answering (QA) aims to understand questions and find appropriate answers. In real-world QA systems, Frequently Asked Question (FAQ) based QA is usually a practical and effective solution, especially for some complicated questions…
Multimodal large language models (MLLMs) have demonstrated great performance on visual question answering (VQA). When it comes to knowledge-based Visual Question Answering (KB-VQA), MLLMs may lack the specialized domain knowledge needed to…
Large Language Models (LLMs) are increasingly employed in enterprise question-answering (QA) systems, requiring adaptation to domain-specific knowledge. Among the most prevalent methods for incorporating such knowledge are…
Multimodal Large Language Models (MLLMs) have shown impressive capabilities in jointly understanding text, images, and videos, often evaluated via Visual Question Answering (VQA). However, even state-of-the-art MLLMs struggle with…
Large language models (LLMs) have demonstrated remarkable performance in a wide range of natural language tasks. However, as these models continue to grow in size, they face significant challenges in terms of computational costs.…