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Short technical support pages such as IBM Technotes are quite common in technical support domain. These pages can be very useful as the knowledge sources for technical support applications such as chatbots, search engines and…

Information Retrieval · Computer Science 2025-04-15 Atul Kumar , Nisha Gupta , Saswati Dana

Graphical User Interface (GUI) has become one of the most significant parts of mobile applications (apps). It is a direct bridge between mobile apps and end users, which directly affects the end user's experience. Neglecting GUI quality can…

Software Engineering · Computer Science 2025-10-21 Shengcheng Yu , Chunrong Fang , Ziyuan Tuo , Quanjun Zhang , Chunyang Chen , Zhenyu Chen , Zhendong Su

In this paper, we identified marginalized communities' ethical concerns about social platforms. We performed this identification because recent platform malfeasance indicates that software teams prioritize shareholder concerns over user…

Software Engineering · Computer Science 2024-02-07 Lauren Olson , Emitzá Guzmán , Florian Kunneman

User reviews of mobile apps often contain complaints or suggestions which are valuable for app developers to improve user experience and satisfaction. However, due to the large volume and noisy-nature of those reviews, manually analyzing…

Information Retrieval · Computer Science 2015-10-27 Phong Minh Vu , Tam The Nguyen , Hung Viet Pham , Tung Thanh Nguyen

The emerging citation-based QA systems are gaining more attention especially in generative AI search applications. The importance of extracted knowledge provided to these systems is vital from both accuracy (completeness of information) and…

Application markets provide a communication channel between app developers and their end-users in form of app reviews, which allow users to provide feedback about the apps. Although security and privacy in mobile apps are one of the biggest…

Cryptography and Security · Computer Science 2020-10-14 Debjyoti Mukherjee , Alireza Ahmadi , Maryam Vahdat Pour , Joel Reardon

Mobile applications have become an inseparable part of people's daily life. Nonetheless, the market competition is extremely fierce, and apps lacking recognition among most users are susceptible to market elimination. To this end,…

Software Engineering · Computer Science 2023-11-28 Shiqi Duan , Jianxun Liu , Yong Xiao , Xiangping Zhang

Legal decision-making process requires the availability of comprehensive and detailed legislative background knowledge and up-to-date information on legal cases and related sentences/decisions. Legal Knowledge Graphs (KGs) would be a…

Artificial Intelligence · Computer Science 2025-08-11 Claudia dAmato , Giuseppe Rubini , Francesco Didio , Donato Francioso , Fatima Zahra Amara , Nicola Fanizzi

In the age of ubiquitous technologies, security- and privacy-focused choices have turned out to be a significant concern for individuals and organizations. Risks of such pervasive technologies are extensive and often misaligned with user…

Cryptography and Security · Computer Science 2020-07-01 Behnood Momenzadeh , Shakthidhar Gopavaram , Sanchari Das , L Jean Camp

Knowledge graphs (KGs) play a crucial role in many applications, such as question answering, but incompleteness is an urgent issue for their broad application. Much research in knowledge graph completion (KGC) has been performed to resolve…

Artificial Intelligence · Computer Science 2023-01-10 Yinyu Lan , Shizhu He , Kang Liu , Jun Zhao

Logical rules are essential for uncovering the logical connections between relations, which could improve reasoning performance and provide interpretable results on knowledge graphs (KGs). Although there have been many efforts to mine…

Artificial Intelligence · Computer Science 2024-01-23 Linhao Luo , Jiaxin Ju , Bo Xiong , Yuan-Fang Li , Gholamreza Haffari , Shirui Pan

As AI systems increasingly permeate everyday life, designers and developers face mounting pressure to balance innovation with ethical design choices. To date, the operationalisation of AI ethics has predominantly depended on frameworks that…

Human-Computer Interaction · Computer Science 2025-09-18 Benjamin J. Carroll , Jianlong Zhou , Paul F. Burke , Sabine Ammon

Decisions suggested by improperly designed software systems might be prone to discriminate against people based on protected characteristics, such as gender and ethnicity. Previous studies attribute such undesired behavior to flaws in…

Software Engineering · Computer Science 2025-09-26 Qusai Ramadan , Jukka Ruohonen , Abhishek Tiwari , Adam Alami , Zeyd Boukhers

Drug discovery and development is a complex and costly process. Machine learning approaches are being investigated to help improve the effectiveness and speed of multiple stages of the drug discovery pipeline. Of these, those that use…

Artificial Intelligence · Computer Science 2022-09-27 Stephen Bonner , Ian P Barrett , Cheng Ye , Rowan Swiers , Ola Engkvist , Andreas Bender , Charles Tapley Hoyt , William L Hamilton

Artificial intelligence (AI) ethics has gained significant momentum, evidenced by the growing body of published literature, policy guidelines, and public discourse. However, the practical implementation and adoption of AI ethics principles…

Computers and Society · Computer Science 2025-03-03 Sarah Hladikova , Yuling Wang , Andreia Martinho

Background: Despite a long history, numerous laws and regulations, ethics remains an unnatural topic for many software engineering researchers. Poor research ethics may lead to mistrust of research results, lost funding and retraction of…

Software Engineering · Computer Science 2019-06-20 Per Erik Strandberg

The rise of mobile apps has brought greater convenience and many options for users. However, many apps use analytics services to collect a wide range of user interaction data, with privacy policies often failing to reveal the types of…

Software Engineering · Computer Science 2024-01-17 Feiyang Tang , Bjarte M. Østvold

Question answering (QA) systems are increasingly deployed across domains. However, their reliability is undermined when retrieved evidence is incomplete, noisy, or uncertain. Existing knowledge graph (KG) based QA frameworks typically…

Computation and Language · Computer Science 2026-01-16 Yu Takahashi , Shun Takeuchi , Kexuan Xin , Guillaume Pelat , Yoshiaki Ikai , Junya Saito , Jonathan Vitale , Shlomo Berkovsky , Amin Beheshti

The risks posed by AI features are increasing as they are rapidly integrated into software applications. In response, regulations and standards for safe and secure AI have been proposed. In this paper, we present an agentic framework that…

Artificial Intelligence · Computer Science 2026-05-01 Wilder Baldwin , Sepideh Ghanavati

Knowledge Graphs (KGs) enable applications in various domains such as semantic search, recommendation systems, and natural language processing. KGs are often incomplete, missing entities and relations, an issue addressed by Knowledge Graph…

Computation and Language · Computer Science 2025-08-22 Haji Gul , Abul Ghani Naim , Ajaz Ahmad Bhat
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