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As a cornerstone of modern information access, search engines have become indispensable in everyday life. With the rapid advancements in AI and natural language processing (NLP) technologies, particularly large language models (LLMs),…

Computation and Language · Computer Science 2025-08-07 Fengran Mo , Kelong Mao , Ziliang Zhao , Hongjin Qian , Haonan Chen , Yiruo Cheng , Xiaoxi Li , Yutao Zhu , Zhicheng Dou , Jian-Yun Nie

In the rapidly evolving landscape of large language models (LLMs), most research has primarily viewed them as independent individuals, focusing on assessing their capabilities through standardized benchmarks and enhancing their general…

Human-Computer Interaction · Computer Science 2024-01-17 Jiayin Wang , Weizhi Ma , Peijie Sun , Min Zhang , Jian-Yun Nie

Conversational search enables multi-turn interactions between users and systems to fulfill users' complex information needs. During this interaction, the system should understand the users' search intent within the conversational context…

Information Retrieval · Computer Science 2025-06-13 Fengran Mo , Chuan Meng , Mohammad Aliannejadi , Jian-Yun Nie

Precisely understanding users' contextual search intent has been an important challenge for conversational search. As conversational search sessions are much more diverse and long-tailed, existing methods trained on limited data still show…

Information Retrieval · Computer Science 2023-10-23 Kelong Mao , Zhicheng Dou , Fengran Mo , Jiewen Hou , Haonan Chen , Hongjin Qian

Large Language Models (LLMs) are increasingly used for accessing information on the web. Their truthfulness and factuality are thus of great interest. To help users make the right decisions about the information they get, LLMs should not…

Computation and Language · Computer Science 2024-04-03 Chenglei Si , Navita Goyal , Sherry Tongshuang Wu , Chen Zhao , Shi Feng , Hal Daumé , Jordan Boyd-Graber

Which large language model (LLM) is better? Every evaluation tells a story, but what do users really think about current LLMs? This paper presents CLUE, an LLM-powered interviewer that conducts in-the-moment user experience interviews,…

Computation and Language · Computer Science 2025-06-11 Mengqiao Liu , Tevin Wang , Cassandra A. Cohen , Sarah Li , Chenyan Xiong

Query understanding in Conversational Information Seeking (CIS) involves accurately interpreting user intent through context-aware interactions. This includes resolving ambiguities, refining queries, and adapting to evolving information…

Computation and Language · Computer Science 2025-04-10 Yifei Yuan , Zahra Abbasiantaeb , Yang Deng , Mohammad Aliannejadi

This study embarked on a comprehensive exploration of user preferences between Search Engines and Large Language Models (LLMs) in the context of various information retrieval scenarios. Conducted with a sample size of 100 internet users…

Information Retrieval · Computer Science 2024-01-12 Kevin Matthe Caramancion

Data search for scientific research is more complex than a simple web search. The emergence of large language models (LLMs) and their applicability for scientific tasks offers new opportunities for researchers who are looking for data,…

Digital Libraries · Computer Science 2025-10-29 Christin Katharina Kreutz , Anja Perry , Tanja Friedrich

Large Language Models (LLMs) excel at tackling various natural language tasks. However, due to the significant costs involved in re-training or fine-tuning them, they remain largely static and difficult to personalize. Nevertheless, a…

Information Retrieval · Computer Science 2024-02-20 Jinheon Baek , Nirupama Chandrasekaran , Silviu Cucerzan , Allen herring , Sujay Kumar Jauhar

This study investigates the impact of Large Language Models (LLMs) generating follow-up questions in response to user requests for short (1-page) text documents. Users interacted with a novel web-based AI system designed to ask follow-up…

Computation and Language · Computer Science 2024-08-16 Bernadette J Tix

Large Language Models (LLMs) are rapidly reshaping information retrieval by enabling interactive, generative, and inference-driven search. While traditional keyword-based search remains central to web and academic information access, it…

Information Retrieval · Computer Science 2025-12-02 Zhitong Guan , Yi Wang

Many people browse online communities to learn from others' experiences and opinions, e.g., for constructing travel plans. Conversational search powered by large language models (LLMs) could ease this information-seeking task, but it…

Human-Computer Interaction · Computer Science 2026-05-05 Shiwei Wu , Xinyue Chen , Yuheng Liu , Xingbo Wang , Qingyu Guo , Longfei Chen , Chuhan Shi , Zhenhui Peng

Large Language Models (LLMs), such as \texttt{ChatGPT}, greatly empower dialogue systems with strong language understanding and generation capabilities. However, most of the previous works prompt the LLMs to directly generate a response…

Computation and Language · Computer Science 2023-10-17 Hongru Wang , Rui Wang , Fei Mi , Yang Deng , Zezhong Wang , Bin Liang , Ruifeng Xu , Kam-Fai Wong

Large Language Models (LLMs) have made it possible for recommendation systems to interact with users in open-ended conversational interfaces. In order to personalize LLM responses, it is crucial to elicit user preferences, especially when…

Artificial Intelligence · Computer Science 2025-10-15 Ali Montazeralghaem , Guy Tennenholtz , Craig Boutilier , Ofer Meshi

Large Language Models (LLMs) excel in handling general knowledge tasks, yet they struggle with user-specific personalization, such as understanding individual emotions, writing styles, and preferences. Personalized Large Language Models…

Artificial Intelligence · Computer Science 2025-09-23 Jiahong Liu , Zexuan Qiu , Zhongyang Li , Quanyu Dai , Wenhao Yu , Jieming Zhu , Minda Hu , Menglin Yang , Tat-Seng Chua , Irwin King

Large language models (LLMs) have shown impressive capabilities in natural language understanding and generation. Their potential for deeper user understanding and improved personalized user experience on recommendation platforms is,…

User simulation has long played a vital role in computer science due to its potential to support a wide range of applications. Language, as the primary medium of human communication, forms the foundation of social interaction and behavior.…

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Computation and Language · Computer Science 2024-04-25 Qianli Wang , Tatiana Anikina , Nils Feldhus , Josef van Genabith , Leonhard Hennig , Sebastian Möller

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang
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