Related papers: AudienceView: AI-Assisted Interpretation of Audien…
The integration of artificial intelligence into journalistic practices represents a transformative shift in how news is gathered, analyzed, and disseminated. Large language models (LLMs), particularly those with agentic capabilities, offer…
Journalists face mounting challenges in monitoring ever-expanding digital information streams to identify newsworthy content. While traditional automation tools gather information at scale, they struggle with the editorial judgment needed…
The rise of various social platforms has transformed journalism. The growing demand for news content has led to the increased use of large language models (LLMs) in news production due to their speed and cost-effectiveness. However, LLMs…
Public-facing data visualizations can play a vital role in making complex information clear and engaging, thereby encouraging informed public discourse and participation. However, existing work offers limited insight into how practitioners…
Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant…
When a news article describes immigration as an "economic burden" or a "humanitarian crisis," it selectively emphasizes certain aspects of the issue. Although \textit{framing} shapes how the public interprets such issues, audiences do not…
We encounter arguments everyday in the form of social media posts, presidential debates, news articles, and even advertisements. A ubiquitous, influential example is the opinion piece (op-ed). Opinion pieces can provide valuable…
In highly competitive software markets, user experience (UX) evaluation is crucial for ensuring software quality and fostering long-term product success. Such UX evaluations typically combine quantitative metrics from standardized…
As customer feedback becomes increasingly central to strategic growth, the ability to derive actionable insights from unstructured reviews is essential. While traditional AI-driven systems excel at predicting user preferences, far less work…
Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles…
In recent years, social media has emerged as a primary channel for users to promptly share feedback and issues during disasters and emergencies, playing a key role in crisis management. While significant progress has been made in collecting…
Mainstream media, through their decisions on what to cover and how to frame the stories they cover, can mislead readers without using outright falsehoods. Therefore, it is crucial to have tools that expose these editorial choices underlying…
Large Language Models (LLMs) are increasingly used as scalable tools for pilot testing, predicting public opinion distributions before deploying costly surveys. To serve as effective pilot testing tools, the performance of these LLMs is…
Social media and online review platforms have become valuable sources for studying how people express opinions, report experiences, and respond to events across space. This work presents a practical guide to using user-generated social data…
This paper offers an insightful examination of how currently top-trending AI technologies, i.e., generative artificial intelligence (Generative AI) and large language models (LLMs), are reshaping the field of video technology, including…
News sources play a central role in democratic societies by shaping political and social discourse through specific topics, viewpoints and voices. Understanding these dynamics is essential for assessing whether the media landscape offers a…
Sentiment Analysis is currently a vital area of research. With the advancement in the use of the internet, the creation of social media, websites, blogs, opinions, ratings, etc. has increased rapidly. People express their feedback and…
Social media platforms today strive to improve user experience through AI recommendations, yet the value of such recommendations vanishes as users do not understand the reasons behind them. This issue arises because explainability in social…
Systematic reviews are fundamental to evidence-based medicine. Creating one is time-consuming and labour-intensive, mainly due to the need to screen, or assess, many studies for inclusion in the review. Several tools have been developed to…
Artificial Intelligence (AI)-powered features have rapidly proliferated across mobile apps in various domains, including productivity, education, entertainment, and creativity. However, how users perceive, evaluate, and critique these AI…