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The data revolution in low- and middle-income countries is quickly transforming how companies approach emerging markets. As mobile phones and mobile money proliferate, they generate new streams of data that enable innovation in consumer…

Cryptography and Security · Computer Science 2023-10-10 Joshua E. Blumenstock , Nitin Kohli

Customer churn describes terminating a relationship with a business or reducing customer engagement over a specific period. Customer acquisition cost can be five to six times that of customer retention, hence investing in customers with…

Machine Learning · Computer Science 2023-04-25 David Hason Rudd , Huan Huo , Guandong Xu

Research and development in computer science and statistics have produced increasingly sophisticated software interfaces for interactive and exploratory analysis, optimized for easy pattern finding and data exposure. But design philosophies…

Human-Computer Interaction · Computer Science 2021-07-08 Jessica Hullman , Andrew Gelman

Exploratory data analysis (EDA) is a vital procedure for data science projects. In this work, we introduce a stable equilibrium point (SEP) - based framework for improving the efficiency and solution quality of EDA. By exploiting the SEPs…

Machine Learning · Computer Science 2023-06-08 Yuxuan Song , Yongyu Wang

Credit card plays a very important rule in today's economy. It becomes an unavoidable part of household, business and global activities. Although using credit cards provides enormous benefits when used carefully and responsibly,significant…

Cryptography and Security · Computer Science 2016-11-22 SamanehSorournejad , Zahra Zojaji , Reza Ebrahimi Atani , Amir Hassan Monadjemi

Explainable AI constitutes a fundamental step towards establishing fairness and addressing bias in algorithmic decision-making. Despite the large body of work on the topic, the benefit of solutions is mostly evaluated from a conceptual or…

Computers and Society · Computer Science 2022-02-15 Carlos Mougan , Georgios Kanellos , Thomas Gottron

Analyzing and finding anomalies in multi-dimensional datasets is a cumbersome but vital task across different domains. In the context of financial fraud detection, analysts must quickly identify suspicious activity among transactional data.…

Machine Learning · Computer Science 2024-10-29 Beatriz Feliciano , Rita Costa , Jean Alves , Javier Liébana , Diogo Duarte , Pedro Bizarro

In online retail, customer acquisition typically incurs higher costs than customer retention, motivating firms to invest in churn analytics. However, many contemporary churn models operate as opaque black boxes, limiting insight into the…

Artificial Intelligence · Computer Science 2026-04-07 Indrajith Ekanayake , Sanjula De Alwis

Modern data is messy and high-dimensional, and it is often not clear a priori what are the right questions to ask. Instead, the analyst typically needs to use the data to search for interesting analyses to perform and hypotheses to test.…

Machine Learning · Statistics 2019-10-09 Daniel Russo , James Zou

The rating score prediction is widely studied in recommender system, which predicts the rating scores of users on items through making use of the user-item interaction information. Besides the rating information between users and items,…

Social and Information Networks · Computer Science 2016-10-19 Chuan Shi , Bowei He , Menghao Zhang , Fuzhen Zhuang , Philip S. Yu

A potential objective of every financial organization is to retain existing customers and attain new prospective customers for long-term. The economic behaviour of customer and the nature of the organization are controlled by a prescribed…

Computers and Society · Computer Science 2015-04-09 Md. Rafiqul Islam , Md. Ahsan Habib

Business Intelligence (BI) analysis is evolving towards Exploratory BI, an iterative, multi-round exploration paradigm where analysts progressively refine their understanding. However, traditional BI systems impose critical limits for…

Databases · Computer Science 2026-03-27 Yunkai Lou , Shunyang Li , Longbin Lai , Jianke Yu , Wenyuan Yu , Ying Zhang

Teaching and Learning process of an educational institution needs to be monitored and effectively analysed for enhancement. Teaching and Learning is a vital element for an educational institution. It is also one of the criteria set by…

Systems and Control · Computer Science 2017-06-13 Ms. Ganesan Kavitha , Dr. Lawrance Raj

Credit investigation is critical for financial services. Whereas, traditional methods are often restricted as the employed data hardly provide sufficient, timely and reliable information. With the prevalence of smart mobile devices,…

Machine Learning · Computer Science 2019-10-22 Xiao Han , Ruiqing Ding , Leye Wang , Hailiang Huang

Exploratory Data Analysis (EDA) is an essential yet tedious process for examining a new dataset. To facilitate it, natural language interfaces (NLIs) can help people intuitively explore the dataset via data-oriented questions. However,…

Human-Computer Interaction · Computer Science 2023-06-14 Yi Guo , Nan Cao , Xiaoyu Qi , Haoyang Li , Danqing Shi , Jing Zhang , Qing Chen , Daniel Weiskopf

Credit card fraud causes significant financial losses and frequently occurs as fraud attack, defined as short-term sequence of fraudulent transactions associated with high transaction rates and amounts, business areas historically tied to…

Optimization and Control · Mathematics 2025-03-27 Alexander Stotsky

We develop a novel technique to extract credit-relevant information from the text of quarterly earnings calls. This information is not spanned by fundamental or market variables and forecasts future credit spread changes. One reason for…

General Finance · Quantitative Finance 2023-09-12 Harry Mamaysky , Yiwen Shen , Hongyu Wu

Mobile-based financial services have made it possible for the traditionally unbanked to access infrastructure that have been routinely unattainable. Researchers have explored how these systems have made for safer environments to send and…

Human-Computer Interaction · Computer Science 2025-08-07 Lindah Kotut

Live streaming platforms offer a distinctive way for users and content creators to interact with each other through real-time communication. While research on user behavior in online platforms has explored how users discover their favorite…

Human-Computer Interaction · Computer Science 2025-09-12 Akira Matsui , Kazuki Fujikawa , Ryo Sasaki , Ryo Adachi

Understanding demand-side energy behaviour is critical for making efficiency responses for energy demand management. We worked closely with energy experts and identified the key elements of the energy demand problem including temporal and…

Human-Computer Interaction · Computer Science 2020-06-18 Junqi Wu , Zhibin Niu , Jing Wu , Xiufeng Liu , Jiawan Zhang