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With the advances of AI research, AI has been increasingly adopted in numerous domains, ranging from low-stakes daily tasks such as movie recommendations to high-stakes tasks such as medicine, and criminal justice decision-making.…

Human-Computer Interaction · Computer Science 2024-10-29 Shuai Ma

While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Jeroen Ooge , Denis Parra , Katrien Verbert

Artificial intelligence models encounter significant challenges due to their black-box nature, particularly in safety-critical domains such as healthcare, finance, and autonomous vehicles. Explainable Artificial Intelligence (XAI) addresses…

Artificial Intelligence · Computer Science 2025-03-14 Melkamu Mersha , Khang Lam , Joseph Wood , Ali AlShami , Jugal Kalita

Recent years have seen a surge of interest in the field of explainable AI (XAI), with a plethora of algorithms proposed in the literature. However, a lack of consensus on how to evaluate XAI hinders the advancement of the field. We…

Artificial Intelligence · Computer Science 2022-09-22 Q. Vera Liao , Yunfeng Zhang , Ronny Luss , Finale Doshi-Velez , Amit Dhurandhar

Explainable Artificial Intelligence (XAI) aims to provide insights into the decision-making process of AI models, allowing users to understand their results beyond their decisions. A significant goal of XAI is to improve the performance of…

Artificial Intelligence · Computer Science 2023-06-12 Andrea Apicella , Luca Di Lorenzo , Francesco Isgrò , Andrea Pollastro , Roberto Prevete

Explainable AI (XAI) is widely viewed as a sine qua non for ever-expanding AI research. A better understanding of the needs of XAI users, as well as human-centered evaluations of explainable models are both a necessity and a challenge. In…

Artificial Intelligence · Computer Science 2024-10-17 Yao Rong , Tobias Leemann , Thai-trang Nguyen , Lisa Fiedler , Peizhu Qian , Vaibhav Unhelkar , Tina Seidel , Gjergji Kasneci , Enkelejda Kasneci

The final search query for the Systematic Literature Review (SLR) was conducted on 15th July 2022. Initially, we extracted 1707 journal and conference articles from the Scopus and Web of Science databases. Inclusion and exclusion criteria…

Artificial Intelligence · Computer Science 2022-11-29 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior…

Human-Computer Interaction · Computer Science 2025-05-22 Christian Schütze , Birte Richter , Britta Wrede

The unprecedented performance of machine learning models in recent years, particularly Deep Learning and transformer models, has resulted in their application in various domains such as finance, healthcare, and education. However, the…

Human-Computer Interaction · Computer Science 2023-12-20 Milad Rogha

Explainable AI (XAI) seeks to transform black-box algorithmic processes into transparent ones, enhancing trust in AI applications across various sectors such as education. This review aims to examine the various definitions of XAI within…

Computers and Society · Computer Science 2025-04-07 Zaid M. Altukhi , Sojen Pradhan

In today's data-driven era, computational systems generate vast amounts of data that drive the digital transformation of industries, where Artificial Intelligence (AI) plays a key role. Currently, the demand for eXplainable AI (XAI) has…

Artificial Intelligence · Computer Science 2025-03-07 Georgios Makridis , Vasileios Koukos , Georgios Fatouros , Dimosthenis Kyriazis

The increasing complexity of AI systems has led to the growth of the field of Explainable Artificial Intelligence (XAI), which aims to provide explanations and justifications for the outputs of AI algorithms. While there is considerable…

Artificial Intelligence · Computer Science 2024-06-21 Maryam Hashemi , Ali Darejeh , Francisco Cruz

We consider the problem of providing users of deep Reinforcement Learning (RL) based systems with a better understanding of when their output can be trusted. We offer an explainable artificial intelligence (XAI) framework that provides a…

Artificial Intelligence · Computer Science 2021-06-08 Jeff Druce , Michael Harradon , James Tittle

This paper systematically derives design dimensions for the structured evaluation of explainable artificial intelligence (XAI) approaches. These dimensions enable a descriptive characterization, facilitating comparisons between different…

Human-Computer Interaction · Computer Science 2020-09-15 Fabian Sperrle , Mennatallah El-Assady , Grace Guo , Duen Horng Chau , Alex Endert , Daniel Keim

Explainable AI (XAI) has established itself as an important component of AI-driven interactive systems. With Augmented Reality (AR) becoming more integrated in daily lives, the role of XAI also becomes essential in AR because end-users will…

As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…

Artificial Intelligence · Computer Science 2025-08-15 Maria J. P. Peixoto , Akriti Pandey , Ahsan Zaman , Peter R. Lewis

Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its…

Human-Computer Interaction · Computer Science 2026-03-18 Eleonora Cappuccio , Andrea Esposito , Francesco Greco , Giuseppe Desolda , Rosa Lanzilotti , Salvatore Rinzivillo

Artificial Intelligence (AI) is rapidly expanding and integrating more into daily life to automate tasks, guide decision making, and enhance efficiency. However, complex AI models, which make decisions without providing clear explanations…

Software Engineering · Computer Science 2025-09-03 Lakshit Arora , Sanjay Surendranath Girija , Shashank Kapoor , Aman Raj , Dipen Pradhan , Ankit Shetgaonkar

We present a focused analysis of user studies in explainable artificial intelligence (XAI) entailing qualitative investigation. We draw on social science corpora to suggest ways for improving the rigor of studies where XAI researchers use…

Human-Computer Interaction · Computer Science 2020-12-22 Adam J. Johs , Denise E. Agosto , Rosina O. Weber

Explainable Artificial Intelligence (XAI) has recently gained a swell of interest, as many Artificial Intelligence (AI) practitioners and developers are compelled to rationalize how such AI-based systems work. Decades back, most XAI systems…

Artificial Intelligence · Computer Science 2024-03-05 Muhammad Suffian , Muhammad Yaseen Khan , Alessandro Bogliolo