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To achieve optimal human-system integration in the context of user-AI interaction it is important that users develop a valid representation of how AI works. In most of the everyday interaction with technical systems users construct mental…

Human-Computer Interaction · Computer Science 2020-02-10 Tim Schrills , Thomas Franke

Artificial intelligence (AI) is becoming increasingly complex, making it difficult for users to understand how the AI has derived its prediction. Using explainable AI (XAI)-methods, researchers aim to explain AI decisions to users. So far,…

Human-Computer Interaction · Computer Science 2022-10-06 Lara Riefle , Patrick Hemmer , Carina Benz , Michael Vössing , Jannik Pries

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

As autonomous technologies increasingly shape maritime operations, understanding why an AI system makes a decision becomes as crucial as what it decides. In complex and dynamic maritime environments, trust in AI depends not only on…

Artificial Intelligence · Computer Science 2025-09-19 Doreen Jirak , Pieter Maes , Armeen Saroukanoff , Dirk van Rooy

Explainable AI (XAI) can greatly enhance user trust and satisfaction in AI-assisted decision-making processes. Recent findings suggest that a single explainer may not meet the diverse needs of multiple users in an AI system; indeed, even…

Machine learning based decision making systems are increasingly affecting humans. An individual can suffer an undesirable outcome under such decision making systems (e.g. denied credit) irrespective of whether the decision is fair or…

Machine Learning · Computer Science 2019-07-24 Shalmali Joshi , Oluwasanmi Koyejo , Warut Vijitbenjaronk , Been Kim , Joydeep Ghosh

While a vast collection of explainable AI (XAI) algorithms have been developed in recent years, they are often criticized for significant gaps with how humans produce and consume explanations. As a result, current XAI techniques are often…

Artificial Intelligence · Computer Science 2023-08-08 Vivian Lai , Yiming Zhang , Chacha Chen , Q. Vera Liao , Chenhao Tan

We characterize three notions of explainable AI that cut across research fields: opaque systems that offer no insight into its algo- rithmic mechanisms; interpretable systems where users can mathemat- ically analyze its algorithmic…

Artificial Intelligence · Computer Science 2017-10-03 Derek Doran , Sarah Schulz , Tarek R. Besold

Providing meaningful and actionable explanations to end-users is a fundamental prerequisite for implementing explainable intelligent systems in the real world. Explainability is a situated interaction between a user and the AI system rather…

Artificial Intelligence · Computer Science 2021-06-04 Garrick Cabour , Andrés Morales , Élise Ledoux , Samuel Bassetto

Artificial intelligence (AI) enables machines to learn from human experience, adjust to new inputs, and perform human-like tasks. AI is progressing rapidly and is transforming the way businesses operate, from process automation to cognitive…

Machine Learning · Computer Science 2021-12-17 Ambreen Hanif

Black box neural networks are an indispensable part of modern robots. Nevertheless, deploying such high-stakes systems in real-world scenarios poses significant challenges when the stakeholders, such as engineers and legislative bodies,…

Robotics · Computer Science 2025-10-10 Som Sagar , Aditya Taparia , Harsh Mankodiya , Pranav Bidare , Yifan Zhou , Ransalu Senanayake

Over the last two years, The Alan Turing Institute and the Information Commissioner's Office (ICO) have been working together to discover ways to tackle the difficult issues surrounding explainable AI. The ultimate product of this joint…

Computers and Society · Computer Science 2021-04-09 David Leslie , Morgan Briggs

We consider the problem of providing users of deep Reinforcement Learning (RL) based systems with a better understanding of when their output can be trusted. We offer an explainable artificial intelligence (XAI) framework that provides a…

Artificial Intelligence · Computer Science 2021-06-08 Jeff Druce , Michael Harradon , James Tittle

Explainability has been a goal for Artificial Intelligence (AI) systems since their conception, with the need for explainability growing as more complex AI models are increasingly used in critical, high-stakes settings such as healthcare.…

Artificial Intelligence · Computer Science 2020-10-06 Shruthi Chari , Oshani Seneviratne , Daniel M. Gruen , Morgan A. Foreman , Amar K. Das , Deborah L. McGuinness

The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…

Human-Computer Interaction · Computer Science 2021-02-23 Juliana Jansen Ferreira , Mateus Monteiro

This paper presents a taxonomy of explainability in Human-Agent Systems. We consider fundamental questions about the Why, Who, What, When and How of explainability. First, we define explainability, and its relationship to the related terms…

Artificial Intelligence · Computer Science 2019-04-18 Avi Rosenfeld , Ariella Richardson

Explainability in AI is gaining attention in the computer science community in response to the increasing success of deep learning and the important need of justifying how such systems make predictions in life-critical applications. The…

Artificial Intelligence · Computer Science 2020-03-03 David Tuckey , Alessandra Russo , Krysia Broda

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

Audits are critical mechanisms for identifying the risks and limitations of deployed artificial intelligence (AI) systems. However, the effective execution of AI audits remains incredibly difficult, and practitioners often need to make use…

Computers and Society · Computer Science 2025-03-03 Victor Ojewale , Ryan Steed , Briana Vecchione , Abeba Birhane , Inioluwa Deborah Raji

Recent advances in artificial intelligence (AI) and robotics have drawn attention to the need for AI systems and robots to be understandable to human users. The explainable AI (XAI) and explainable robots literature aims to enhance human…

Robotics · Computer Science 2020-05-13 Lindsay Sanneman , Julie A. Shah