Related papers: Turn-Level Empathy Prediction Using Psychological …
While pre-trained language models excel at semantic understanding, they often struggle to capture nuanced affective information critical for affective recognition tasks. To address these limitations, we propose a novel framework for…
Sarcasm detection, with its figurative nature, poses unique challenges for affective systems designed to perform sentiment analysis. While these systems typically perform well at identifying direct expressions of emotion, they struggle with…
Empathetic conversational models have been shown to improve user satisfaction and task outcomes in numerous domains. In Psychology, persona has been shown to be highly correlated to personality, which in turn influences empathy. In…
Multi-turn intent classification is notably challenging due to the complexity and evolving nature of conversational contexts. This paper introduces LARA, a Linguistic-Adaptive Retrieval-Augmentation framework to enhance accuracy in…
We leverage different context windows when predicting the emotion of different utterances. New modules are included to realize variable-length context: 1) two speaker-aware units, which explicitly model inner- and inter-speaker dependencies…
This paper describes the system submitted by Team A to SemEval 2025 Task 11, ``Bridging the Gap in Text-Based Emotion Detection.'' The task involved identifying the perceived emotion of a speaker from text snippets, with each instance…
We present an annotation approach to capturing emotional and cognitive empathy in student-written peer reviews on business models in German. We propose an annotation scheme that allows us to model emotional and cognitive empathy scores…
Large language models (LLMs) are now used in multi-turn workflows, but we still lack a clear way to measure when iteration helps and when it hurts. We present an evaluation framework for iterative refinement that spans ideation, code, and…
The detection of depression in social media posts is crucial due to the increasing prevalence of mental health issues. Traditional machine learning algorithms often fail to capture intricate textual patterns, limiting their effectiveness in…
Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…
The WASSA 2017 EmoInt shared task has the goal to predict emotion intensity values of tweet messages. Given the text of a tweet and its emotion category (anger, joy, fear, and sadness), the participants were asked to build a system that…
Emotion detection in textual data has received growing interest in recent years, as it is pivotal for developing empathetic human-computer interaction systems. This paper introduces a method for categorizing emotions from text, which…
Traditional psychological models of belief revision focus on face-to-face interactions, but with the rise of social media, more effective models are needed to capture belief revision at scale, in this rich text-based online discourse. Here,…
Empathy is fundamental to human interactions, yet it remains unclear whether embodied agents can provide human-like empathetic support. Existing works have studied agents' tasks solving and social interactions abilities, but whether agents…
Large language models (LLMs) have been widely applied to emotional support conversation (ESC). However, complex multi-turn support remains challenging.This is because existing alignment schemes rely on sparse outcome-level signals, thus…
An important aspect of human conversation difficult for machines is conversing with empathy, which is to understand the user's emotion and respond appropriately. Recent neural conversation models that attempted to generate empathetic…
The majority of existing methods for empathetic response generation rely on the emotion of the context to generate empathetic responses. However, empathy is much more than generating responses with an appropriate emotion. It also often…
Mental illness affects a significant portion of the worldwide population. Online mental health forums can provide a supportive environment for those afflicted and also generate a large amount of data which can be mined to predict mental…
The recognition of emotions by humans is a complex process which considers multiple interacting signals such as facial expressions and both prosody and semantic content of utterances. Commonly, research on automatic recognition of emotions…
Human acceptance of social robots is greatly effected by empathy and perceived understanding. This necessitates accurate and flexible responses to various input data from the user. While systems such as this can become increasingly complex…