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Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward…

Computation and Language · Computer Science 2024-07-29 Manisha Singh , Divy Sharma , Alonso Ma , Nora Goldfine

This paper presents our approach for the WASSA 2023 Empathy, Emotion and Personality Shared Task. Empathy and distress are human feelings that are implicitly expressed in natural discourses. Empathy and distress detection are crucial…

Computation and Language · Computer Science 2023-12-06 Tanmay Chavan , Kshitij Deshpande , Sheetal Sonawane

This paper describes our contribution to the WASSA 2021 shared task on Empathy Prediction and Emotion Classification. The broad goal of this task was to model an empathy score, a distress score and the overall level of emotion of an essay…

Computation and Language · Computer Science 2021-04-21 Jay Mundra , Rohan Gupta , Sagnik Mukherjee

Empathy and emotion prediction are key components in the development of effective and empathetic agents, amongst several other applications. The WASSA shared task on empathy and emotion prediction in interactions presents an opportunity to…

Computation and Language · Computer Science 2024-07-08 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

Empathy indicates an individual's ability to understand others. Over the past few years, empathy has drawn attention from various disciplines, including but not limited to Affective Computing, Cognitive Science, and Psychology. Detecting…

Human-Computer Interaction · Computer Science 2025-08-12 Md Rakibul Hasan , Md Zakir Hossain , Shreya Ghosh , Aneesh Krishna , Tom Gedeon

Active research pertaining to the affective phenomenon of empathy and distress is invaluable for improving human-machine interaction. Predicting intensities of such complex emotions from textual data is difficult, as these constructs are…

Computation and Language · Computer Science 2021-03-08 Atharva Kulkarni , Sunanda Somwase , Shivam Rajput , Manisha Marathe

Empathetic response from the therapist is key to the success of clinical psychotherapy, especially motivational interviewing. Previous work on computational modelling of empathy in motivational interviewing has focused on offline,…

Computation and Language · Computer Science 2021-05-21 Zixiu Wu , Rim Helaoui , Vivek Kumar , Diego Reforgiato Recupero , Daniele Riboni

This paper presents a detailed system description of our entry for the WASSA 2024 Task 2, focused on cross-lingual emotion detection. We utilized a combination of large language models (LLMs) and their ensembles to effectively understand…

Computation and Language · Computer Science 2024-10-22 Ram Mohan Rao Kadiyala

Detecting emotions in languages is important to accomplish a complete interaction between humans and machines. This paper describes our contribution to the WASSA 2022 shared task which handles this crucial task of emotion detection. We have…

Computation and Language · Computer Science 2022-04-12 Aditya Kane , Shantanu Patankar , Sahil Khose , Neeraja Kirtane

This paper presents our system built for the WASSA-2024 Cross-lingual Emotion Detection Shared Task. The task consists of two subtasks: first, to assess an emotion label from six possible classes for a given tweet in one of five languages,…

Computation and Language · Computer Science 2025-08-13 Jakub Šmíd , Pavel Přibáň , Pavel Král

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Counseling typically takes the form of spoken conversation between a therapist and a client. The empathy level expressed by the therapist is considered to be an essential quality factor of counseling outcome. This paper proposes a…

Audio and Speech Processing · Electrical Eng. & Systems 2023-05-29 Dehua Tao , Tan Lee , Harold Chui , Sarah Luk

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…

Human-Computer Interaction · Computer Science 2025-09-23 Jina Suh , Lindy Le , Erfan Shayegani , Gonzalo Ramos , Judith Amores , Desmond C. Ong , Mary Czerwinski , Javier Hernandez

This paper describes the approach to the Emotion Classification shared task held at WASSA 2022 by team PVGs AI Club. This Track 2 sub-task focuses on building models which can predict a multi-class emotion label based on essays from news…

Computation and Language · Computer Science 2022-05-03 Shaily Desai , Atharva Kshirsagar , Aditi Sidnerlikar , Nikhil Khodake , Manisha Marathe

Large Language Models (LLMs) are increasingly deployed in human-centric applications, yet they often fail to provide substantive emotional support. While Reinforcement Learning (RL) has been utilized to enhance empathy of LLMs, existing…

Computation and Language · Computer Science 2026-01-19 Chengbing Wang , Wuqiang Zheng , Yang Zhang , Fengbin Zhu , Junyi Cheng , Yi Xie , Wenjie Wang , Fuli Feng

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Empathy is critical for effective and satisfactory conversational communication. Prior efforts to measure conversational empathy mostly focus on expressed communicative intents -- that is, the way empathy is expressed. Yet, these works…

Computation and Language · Computer Science 2024-10-15 Zhichao Xu , Jiepu Jiang

Cross-lingual emotion detection allows us to analyze global trends, public opinion, and social phenomena at scale. We participated in the Explainability of Cross-lingual Emotion Detection (EXALT) shared task, achieving an F1-score of 0.6046…

Computation and Language · Computer Science 2024-07-03 Long Cheng , Qihao Shao , Christine Zhao , Sheng Bi , Gina-Anne Levow

This paper addresses the problem of modeling textual conversations and detecting emotions. Our proposed model makes use of 1) deep transfer learning rather than the classical shallow methods of word embedding; 2) self-attention mechanisms…

Computation and Language · Computer Science 2019-06-18 Waleed Ragheb , Jérôme Azé , Sandra Bringay , Maximilien Servajean
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