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Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…

Computation and Language · Computer Science 2025-12-08 José Pombal , Maya D'Eon , Nuno M. Guerreiro , Pedro Henrique Martins , António Farinhas , Ricardo Rei

Conversational systems use spoken language to interact with their users. Although conversational systems, such as Amazon Alexa, are becoming common and afford interesting functionalities, there is little known about the issues users of…

Software Engineering · Computer Science 2020-03-03 Soodeh Atefi , Andrew Truelove , Matheus Rheinschmitt , Eduardo Almeida , Iftekhar Ahmed , Amin Alipour

Conversational agents based on Large Language Models (LLMs) have recently emerged as powerful tools for human-computer interaction. Nevertheless, their black-box nature implies challenges in predictability and a lack of personalization,…

Computation and Language · Computer Science 2026-04-07 Barbara Gendron , Gaël Guibon , Mathieu d'Aquin

In this paper, we describe a set of metrics for the evaluation of different dialogue management strategies in an implemented real-time spoken language system. The set of metrics we propose offers useful insights in evaluating how particular…

cmp-lg · Computer Science 2008-02-03 Morena Danieli , Elisabetta Gerbino

Emotion and intent recognition from speech is essential and has been widely investigated in human-computer interaction. The rapid development of social media platforms, chatbots, and other technologies has led to a large volume of speech…

Sound · Computer Science 2025-07-11 Zhao Ren , Rathi Adarshi Rammohan , Kevin Scheck , Sheng Li , Tanja Schultz

In this paper, we have introduced and evaluated intonation based feature for scoring the English speech of nonnative English speakers in Indian context. For this, we created an automated spoken English scoring engine to learn from the…

Computation and Language · Computer Science 2019-03-27 Amber Nigam , Arpan Saxena , Ishan Sodhi

Large language models (LLMs) have achieved remarkable breakthroughs in new dialogue capabilities by leveraging instruction tuning, which refreshes human impressions of dialogue systems. The long-standing goal of dialogue systems is to be…

Computation and Language · Computer Science 2024-04-01 Jiao Ou , Junda Lu , Che Liu , Yihong Tang , Fuzheng Zhang , Di Zhang , Kun Gai

Tuning language models for dialogue generation has been a prevalent paradigm for building capable dialogue agents. Yet, traditional tuning narrowly views dialogue generation as resembling other language generation tasks, ignoring the role…

Computation and Language · Computer Science 2024-05-31 Jian Wang , Chak Tou Leong , Jiashuo Wang , Dongding Lin , Wenjie Li , Xiao-Yong Wei

While modern dialogue systems heavily rely on large language models (LLMs), their implementation often goes beyond pure LLM interaction. Developers integrate multiple LLMs, external tools, and databases. Therefore, assessment of the…

Artificial Intelligence · Computer Science 2025-07-23 Roman Mayr , Michel Schimpf , Thomas Bohné

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

Computation and Language · Computer Science 2023-01-12 Anant Khandelwal

The challenge of low-latency speech translation has recently draw significant interest in the research community as shown by several publications and shared tasks. Therefore, it is essential to evaluate these different approaches in…

Large Language Model (LLM) agents are increasingly improved through interaction, yet most self-evolution methods adapt either the policy or the learning environment in isolation. We identify this structural gap as \emph{Agent-Environment…

Computation and Language · Computer Science 2026-05-26 Yihao Hu , Zhihao Wen , Xiujin Liu , Pan Wang , Xin Zhang , Wei Wu

In Early Head Start (EHS), teacher-child interactions are widely believed to shape infant-toddler outcomes, yet large-scale studies often find only modest or null associations. This study addresses four methodological sources of attenuation…

Applications · Statistics 2026-02-02 JoonHo Lee , Alison Hooper

Multilingual studies of social bias in open-ended LLM generation remain limited: most existing benchmarks are English-centric, template-based, or restricted to recognizing pre-specified stereotypes. We introduce StereoTales, a multilingual…

Computers and Society · Computer Science 2026-05-13 Pierre Le Jeune , Étienne Duchesne , Weixuan Xiao , Stefano Palminteri , Bazire Houssin , Benoît Malézieux , Matteo Dora

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

As Large Language Models (LLMs) increasingly power decision-making systems across critical domains, understanding and mitigating their biases becomes essential for responsible AI deployment. Although bias assessment frameworks have…

Computation and Language · Computer Science 2026-04-06 Divyanshu Kumar , Ishita Gupta , Nitin Aravind Birur , Tanay Baswa , Sahil Agarwal , Prashanth Harshangi

With the rise of Speech Large Language Models (SpeechLLMs), two dominant approaches have emerged for speech processing: discrete tokens and continuous features. Each approach has demonstrated strong capabilities in audio-related processing…

Computation and Language · Computer Science 2025-08-26 Dingdong Wang , Junan Li , Mingyu Cui , Dongchao Yang , Xueyuan Chen , Helen Meng

Emotion Recognition in Conversation~(ERC) across modalities is of vital importance for a variety of applications, including intelligent healthcare, artificial intelligence for conversation, and opinion mining over chat history. The crux of…

Computation and Language · Computer Science 2023-06-07 Xingwei Liang , You Zou , Ruifeng Xu

Emphasis is a crucial component in human communication, which indicates the speaker's intention and implication beyond pure text in dialogue. While Large Language Models (LLMs) have revolutionized natural language processing, their ability…

Computation and Language · Computer Science 2024-10-01 Guan-Ting Lin , Hung-yi Lee

Evaluating the conversational abilities of large language models (LLMs) remains a challenging task. Current mainstream approaches primarily rely on the "LLM-as-a-judge" paradigm, where an LLM is prompted to serve as an evaluator to assess…

Computation and Language · Computer Science 2026-01-07 Yuqi Tang , Kehua Feng , Yunfeng Wang , Zhiwen Chen , Chengfei Lv , Gang Yu , Qiang Zhang , Keyan Ding , Huajun Chen