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Level assessment for foreign language students is necessary for putting them in the right level group, furthermore, interviewing students is a very time-consuming task, so we propose to automate the evaluation of speaker fluency level by…
With the rise of Large Language Models (LLMs) and their ubiquitous deployment in diverse domains, measuring language model behavior on realistic data is imperative. For example, a company deploying a client-facing chatbot must ensure that…
The quality of daily spontaneous conversations is of importance towards both our well-being as well as the development of interactive social agents. Prior research directly studying the quality of social conversations has operationalized it…
The widespread use of English as a Second or Foreign Language (ESFL) has sparked a paradigm shift: ESFL is not seen merely as a deviation from standard English but as a distinct linguistic system in its own right. This shift highlights the…
Emotional Support Conversation (ESC) aims to provide empathetic and effective emotional assistance through dialogue, addressing the growing demand for mental health support. This paper presents our solution for the NLPCC 2025 Task 8 ESC…
Chatbots are designed to carry out human-like conversations across different domains, such as general chit-chat, knowledge exchange, and persona-grounded conversations. To measure the quality of such conversational agents, a dialogue…
An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…
Programming is a fundamentally interactive process, yet coding assistants are often evaluated using static benchmarks that fail to measure how well models collaborate with users. We introduce an interactive evaluation pipeline to examine…
Self-Supervised Learning (SSL) has gained traction for its ability to learn rich representations with low labeling costs, applicable across diverse downstream tasks. However, assessing the downstream-task performance remains challenging due…
The breakthrough of generative large language models (LLMs) that can solve different tasks through chat interaction has led to a significant increase in the use of general benchmarks to assess the quality or performance of these models…
Large Language Models (LLMs) have shown strong potential as conversational agents. Yet, their effectiveness remains limited by deficiencies in robust long-term memory, particularly in complex, long-term web-based services such as online…
Utilizing Self-Supervised Learning (SSL) models for Speech Emotion Recognition (SER) has proven effective, yet limited research has explored cross-lingual scenarios. This study presents a comparative analysis between human performance and…
Evaluating text generation capabilities of large language models (LLMs) is challenging, particularly for low-resource languages where methods for direct assessment are scarce. We propose MUG-Eval, a novel framework that evaluates LLMs'…
The rapid evolution of large language models (LLMs) has transformed conversational agents, enabling complex human-machine interactions. However, evaluation frameworks often focus on single tasks, failing to capture the dynamic nature of…
Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…
We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…
Large language models (LLMs) are increasingly evaluated in interactive environments to test their social intelligence. However, existing benchmarks often assume idealized communication between agents, limiting our ability to diagnose…
English proficiency assessments have become a necessary metric for filtering and selecting prospective candidates for both academia and industry. With the rise in demand for such assessments, it has become increasingly necessary to have the…
Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…
In the Emotion Recognition in Conversation task, recent investigations have utilized attention mechanisms exploring relationships among utterances from intra- and inter-speakers for modeling emotional interaction between them. However,…