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Related papers: Fostering Trust and Quantifying Value of AI and ML

200 papers

This paper argues the need for research to realize uncertainty-aware artificial intelligence and machine learning (AI\&ML) systems for decision support by describing a number of motivating scenarios. Furthermore, the paper defines…

Artificial Intelligence · Computer Science 2018-09-24 Lance Kaplan , Federico Cerutti , Murat Sensoy , Alun Preece , Paul Sullivan

This study explores the dynamics of trust in artificial intelligence (AI) agents, particularly large language models (LLMs), by introducing the concept of "deferred trust", a cognitive mechanism where distrust in human agents redirects…

Human-Computer Interaction · Computer Science 2025-11-24 Johan Sebastián Galindez-Acosta , Juan José Giraldo-Huertas

Peer review, the bedrock of scientific advancement in machine learning (ML), is strained by a crisis of scale. Exponential growth in manuscript submissions to premier ML venues such as NeurIPS, ICML, and ICLR is outpacing the finite…

Artificial Intelligence · Computer Science 2025-06-30 Qiyao Wei , Samuel Holt , Jing Yang , Markus Wulfmeier , Mihaela van der Schaar

Trustworthy Artificial Intelligence (AI) is based on seven technical requirements sustained over three main pillars that should be met throughout the system's entire life cycle: it should be (1) lawful, (2) ethical, and (3) robust, both…

Without trust, patients may hesitate to engage with AI systems, significantly limiting the technology's potential in mental healthcare. This paper focuses specifically on the trust that mental health patients, as direct users, must have in…

Computers and Society · Computer Science 2024-10-15 Tita Alissa Bach , Niko Mannikko

Artificial intelligence (AI) provides many opportunities to improve private and public life. Discovering patterns and structures in large troves of data in an automated manner is a core component of data science, and currently drives…

Machine Learning · Computer Science 2020-09-25 Vaishak Belle , Ioannis Papantonis

Recently software development companies started to embrace Machine Learning (ML) techniques for introducing a series of advanced functionality in their products such as personalisation of the user experience, improved search, content…

Human-Computer Interaction · Computer Science 2017-08-09 Ilias Flaounas

Building trustworthy autonomous systems is challenging for many reasons beyond simply trying to engineer agents that 'always do the right thing.' There is a broader context that is often not considered within AI and HRI: that the problem of…

Computers and Society · Computer Science 2020-10-15 Alexis Morris , Hallie Siegel , Jonathan Kelly

With rapid transformation of technologies, the fusion of Artificial Intelligence (AI) and Machine Learning (ML) in finance is disrupting the entire ecosystem and operations which were followed for decades. The current landscape is where…

Artificial Intelligence · Computer Science 2024-10-22 Animesh Kumar

Artificial intelligence (AI) raises expectations of substantial increases in rates of technological and scientific progress, but such anticipations are often not connected to detailed ground-level studies of AI use in innovation processes.…

Computers and Society · Computer Science 2025-11-21 John P. Nelson , Olajide Olugbade , Philip Shapira , Justin B. Biddle

In this work, we provide an industry research view for approaching the design, deployment, and operation of trustworthy Artificial Intelligence (AI) inference systems. Such systems provide customers with timely, informed, and customized…

Trust is a fundamental concept in human decision-making and collaboration that has long been studied in philosophy and psychology. However, software engineering (SE) articles often use the term trust informally; providing an explicit…

Software Engineering · Computer Science 2026-01-29 Sebastian Baltes , Timo Speith , Brenda Chiteri , Seyedmoein Mohsenimofidi , Shalini Chakraborty , Daniel Buschek

For an AI solution to evolve from a trained machine learning model into a production-ready AI system, many more things need to be considered than just the performance of the machine learning model. A production-ready AI system needs to be…

Artificial Intelligence · Computer Science 2023-03-24 Petra Heck , Gerard Schouten

Large Language Models (LLMs) are increasingly deployed in sensitive domains such as healthcare, finance, and law, yet their integration raises pressing concerns around trust, accountability, and reliability. This paper explores adaptive…

Software Engineering · Computer Science 2026-01-15 Tejaswini Bollikonda

While the capabilities and utility of AI systems have advanced, rigorous norms for evaluating these systems have lagged. Grand claims, such as models achieving general reasoning capabilities, are supported with model performance on narrow…

Dominant approaches, e.g. the EU's "Trustworthy AI framework", treat trust as a property that can be designed for, evaluated, and governed according to normative and technical criteria. They do not address how trust is subjectively…

Computers and Society · Computer Science 2026-02-02 Lameck Mbangula Amugongo , Tutaleni Asino , Nicola J Bidwell

Data sharing is the fuel of the galloping artificial intelligence economy, providing diverse datasets for training robust models. Trust between data providers and data consumers is widely considered one of the most important factors for…

Social and Information Networks · Computer Science 2025-08-20 Wenbo Wu , George Konstantinidis

Banks hold a societal responsibility and regulatory requirements to mitigate the risk of financial crimes. Risk mitigation primarily happens through monitoring customer activity through Transaction Monitoring (TM). Recently, Machine…

Human-Computer Interaction · Computer Science 2022-12-29 Julie Gerlings , Ioanna Constantiou

Algorithmic processes are increasingly employed to perform managerial decision making, especially after the tremendous success in Artificial Intelligence (AI). This paradigm shift is occurring because these sophisticated AI techniques are…

Computers and Society · Computer Science 2021-09-30 Jianlong Zhou , Sunny Verma , Mudit Mittal , Fang Chen

Machine learning (ML) algorithms are increasingly deployed to make critical decisions in socioeconomic applications such as finance, criminal justice, and autonomous driving. However, due to their data-driven and pattern-seeking nature, ML…

Software Engineering · Computer Science 2026-01-08 Verya Monjezi , Ashish Kumar , Ashutosh Trivedi , Gang Tan , Saeid Tizpaz-Niari