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Participatory design in digital civics aims to foster mutual learning and co-creation between public services and citizens. However, rarely do we collectively explore the challenges and failures we experience within PD and digital civics,…

Human-Computer Interaction · Computer Science 2024-07-09 Clara Rosa Cardoso , Sarah Rüller , Ana O Henriques , Anna R L Carter , Markus Rohde

The DCitizens SIG aims to navigate ethical dimensions in forthcoming Digital Civics projects, ensuring enduring benefits and community resilience. Additionally, it seeks to shape the future landscape of digital civics for ethical and…

Human-Computer Interaction · Computer Science 2024-07-09 Anna R. L. Carter , Kyle Montague , Reem Talhouk , Shaun Lawson , Hugo Nicolau , Ana Cristina Pires , Markus Rohde , Alessio Del Bue , Tiffany Knearem

Over the last years, civic technology projects have emerged around the world to advance open government and community action. Although Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) communities have shown a…

Computers and Society · Computer Science 2020-12-02 Pablo Aragon , Adriana Alvarado Garcia , Christopher A. Le Dantec , Claudia Flores-Saviaga , Jorge Saldivar

Local and federal agencies are rapidly adopting AI systems to augment or automate critical decisions, efficiently use resources, and improve public service delivery. AI systems are being used to support tasks associated with urban planning,…

Online Citizen Science platforms are good examples of socio-technical systems where technology-enabled interactions occur between scientists and the general public (volunteers). Citizen Science platforms usually host multiple Citizen…

Human-Computer Interaction · Computer Science 2017-04-18 Poonam Yadav , John Darlington

The scientific problem in our project is defined as a question: how social technologies could contribute to the development of smart and inclusive society? The subject of our research are networked projects (virtual CI systems) which…

Social and Information Networks · Computer Science 2014-07-01 Aelita Skarzauskiene , Birute Pitrenaite-Zileniene , Edgaras Leichteris , Zaneta Paunksniene , Monika Maciuliene

Under the name of Citizen Science, many innovative practices in which volunteers partner with scientist to pose and answer real-world questions are quickly growing worldwide. Citizen Science can furnish ready made solutions with the active…

Computers and Society · Computer Science 2015-09-23 Oleguer Sagarra , Mario Gutiérrez-Roig , Isabelle Bonhoure , Josep Perelló

Community engagement processes form a critical foundation of democratic governance, yet frequently struggle with resource constraints, sensemaking challenges, and barriers to inclusive participation. These processes rely on constructive…

Human-Computer Interaction · Computer Science 2025-05-20 Cassandra Overney

Technologies are increasingly enrolled in projects to involve civilians in the work of policy-making, often under the label of 'civic technology'. But conventional forms of participation through transactions such as voting provide limited…

Computers and Society · Computer Science 2023-02-15 Curtis W McCord , Christoph Becker

This report first provides a brief review of various forms of dialogue-based participation, e.g., Citizen Assembly, Citizen Lottery, Citizen Jury, Deliberative Polling, and Participatory Budgeting. Challenges associated with these…

Computers and Society · Computer Science 2023-07-24 Weiyu Zhang

In recent years, citizen science has grown in popularity due to a number of reasons, including the emphasis on informal learning and creativity potential associated with these initiatives. Citizen science projects address research questions…

Computers and Society · Computer Science 2017-04-20 Poonam Yadav , John Darlington

We propose a one-day transdisciplinary creative workshop in the broad area of HCI focused on multiple opportunities of incorporating participatory design into research and industry practice. This workshop will become a venue to share…

This research examines the role of Generative Artificial Intelligence (AI) in enhancing citizen engagement in participatory budgeting. In response to challenges like declining civic participation and increased societal polarization, the…

Computers and Society · Computer Science 2025-09-25 Italo Alberto do Nascimento Sousa , Jorge Machado , Jose Carlos Vaz

This workshop paper examines challenges in designing agentic AI systems from a citizen-centric perspective. Drawing on three participatory workshops conducted in 2025 with members of the general public and cross-sector stakeholders, we…

Based on our workshop activities, we outlined three ways in which research can support community needs: (1) Mapping the ecosystem of both the players and ecosystem and harm landscapes, (2) Counter-Programming, which entails using the same…

Computers and Society · Computer Science 2024-06-13 Suresh Venkatasubramanian , Timnit Gebru , Ufuk Topcu , Haley Griffin , Leah Namisa Rosenbloom , Nasim Sonboli

Human-computer interaction (HCI) studies the design and use of interfaces and interactive systems. HCI has been adopted successfully in modern commercial products. Recently, its use for promoting social good and pursuing sustainability,…

Human-Computer Interaction · Computer Science 2019-07-29 Yen-Chia Hsu , Illah Nourbakhsh

Participatory citizen platforms are innovative solutions to digitally better engage citizens in policy-making and deliberative democracy in general. Although these platforms have been used also in an engineering context, thus far, there is…

Software Engineering · Computer Science 2025-04-04 Jukka Ruohonen , Kalle Hjerppe

The purpose is to investigate the expected participation and mentality of smart citizens in smart cities. The key question is the role of the human factor in smart environments globally studied through a research corpus of 150 documents…

Computers and Society · Computer Science 2020-03-09 Katalin Feher

In this paper we show the results of our studies carried out in the framework of the European Project SciCafe2.0 in the area of Participatory Engagement models. We present a methodological approach built on participative engagements models…

The challenging task of embedding innovative participatory processes and technologies within local government often falls upon local council officers. Using qualitative data collection and analysis, we investigate the ongoing work of…

Computers and Society · Computer Science 2022-09-27 Jonathan Davies , Miguel Arana-Catania , Rob Procter
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