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Affect recognition, encompassing emotions, moods, and feelings, plays a pivotal role in human communication. In the realm of conversational artificial intelligence, the ability to discern and respond to human affective cues is a critical…

Computation and Language · Computer Science 2024-08-06 Shutong Feng , Guangzhi Sun , Nurul Lubis , Wen Wu , Chao Zhang , Milica Gašić

The rapid advancement of Large Language Models (LLMs) has revolutionized the generation of emotional support conversations (ESC), offering scalable solutions with reduced costs and enhanced data privacy. This paper explores the role of…

Computation and Language · Computer Science 2025-09-16 Shenghan Wu , Yimo Zhu , Wynne Hsu , Mong-Li Lee , Yang Deng

Multimodal emotion recognition in conversation (MERC), the task of identifying the emotion label for each utterance in a conversation, is vital for developing empathetic machines. Current MLLM-based MERC studies focus mainly on capturing…

Computation and Language · Computer Science 2025-04-01 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Yulin Wu , Bingquan Liu

Large Language Models (LLMs) have shown strong potential as conversational agents. Yet, their effectiveness remains limited by deficiencies in robust long-term memory, particularly in complex, long-term web-based services such as online…

Computation and Language · Computer Science 2026-02-03 Tiantian Chen , Jiaqi Lu , Ying Shen , Lin Zhang

The emotion recognition in conversation (ERC) task aims to predict the emotion label of an utterance in a conversation. Since the dependencies between speakers are complex and dynamic, which consist of intra- and inter-speaker dependencies,…

Computation and Language · Computer Science 2022-06-08 Yinan Bao , Qianwen Ma , Lingwei Wei , Wei Zhou , Songlin Hu

Emotion Recognition in Conversation (ERC) is critical for enabling natural human-machine interactions. However, existing methods predominantly employ categorical or dimensional emotion annotations, which often fail to adequately represent…

Computation and Language · Computer Science 2026-03-10 Yoshiki Tanaka , Ryuichi Uehara , Koji Inoue , Michimasa Inaba

Conversational emotion recognition (CER) has attracted increasing interests in the natural language processing (NLP) community. Different from the vanilla emotion recognition, effective speaker-sensitive utterance representation is one…

Computation and Language · Computer Science 2020-03-06 Jingye Li , Meishan Zhang , Donghong Ji , Yijiang Liu

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…

Computation and Language · Computer Science 2024-08-05 Huaiwen Zhang , Yu Chen , Ming Wang , Shi Feng

Large language models (LLMs) and their variants have shown extraordinary efficacy across numerous downstream natural language processing (NLP) tasks, which has presented a new vision for the development of NLP. Despite their remarkable…

Computation and Language · Computer Science 2024-01-18 Yazhou Zhang , Mengyao Wang , Youxi Wu , Prayag Tiwari , Qiuchi Li , Benyou Wang , Jing Qin

Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…

Computation and Language · Computer Science 2019-05-09 Soujanya Poria , Navonil Majumder , Rada Mihalcea , Eduard Hovy

Emotion recognition in conversation (ERC) aims to analyze the speaker's state and identify their emotion in the conversation. Recent works in ERC focus on context modeling but ignore the representation of contextual emotional tendency. In…

Computation and Language · Computer Science 2022-03-28 Zaijing Li , Fengxiao Tang , Ming Zhao , Yusen Zhu

Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs),…

Computation and Language · Computer Science 2024-10-29 Haiquan Zhao , Lingyu Li , Shisong Chen , Shuqi Kong , Jiaan Wang , Kexin Huang , Tianle Gu , Yixu Wang , Wang Jian , Dandan Liang , Zhixu Li , Yan Teng , Yanghua Xiao , Yingchun Wang

Large language models (LLMs) have started to play a vital role in modelling speech and text. To explore the best use of context and multiple systems' outputs for post-ASR speech emotion prediction, we study LLM prompting on a recent task…

Computation and Language · Computer Science 2024-10-07 Pavel Stepachev , Pinzhen Chen , Barry Haddow

This study focuses on emotion-sensitive spoken dialogue in human-machine speech interaction. With the advancement of Large Language Models (LLMs), dialogue systems can handle multimodal data, including audio. Recent models have enhanced the…

Sound · Computer Science 2024-07-30 Hongfei Xue , Yuhao Liang , Bingshen Mu , Shiliang Zhang , Mengzhe Chen , Qian Chen , Lei Xie

As the use of interactive machines grow, the task of Emotion Recognition in Conversation (ERC) became more important. If the machine-generated sentences reflect emotion, more human-like sympathetic conversations are possible. Since emotion…

Computation and Language · Computer Science 2022-04-22 Joosung Lee , Wooin Lee

Expression of emotions is a crucial part of daily human communication. Emotion recognition in conversations (ERC) is an emerging field of study, where the primary task is to identify the emotion behind each utterance in a conversation.…

Computation and Language · Computer Science 2023-04-03 Sreyan Ghosh , S Ramaneswaran , Utkarsh Tyagi , Harshvardhan Srivastava , Samden Lepcha , S Sakshi , Dinesh Manocha

Emotion Recognition in Conversations (ERC) presents unique challenges, requiring models to capture the temporal flow of multi-turn dialogues and to effectively integrate cues from multiple modalities. We propose Mixture of Speech-Text…

Computation and Language · Computer Science 2026-02-27 Soumya Dutta , Smruthi Balaji , Sriram Ganapathy

Emotion recognition in conversation (ERC) is a crucial component in affective dialogue systems, which helps the system understand users' emotions and generate empathetic responses. However, most works focus on modeling speaker and…

Computation and Language · Computer Science 2021-07-15 Jingwen Hu , Yuchen Liu , Jinming Zhao , Qin Jin

Emotion Recognition in Conversations (ERC) is essential for building empathetic human-machine systems. Existing studies on ERC primarily focus on summarizing the context information in a conversation, however, ignoring the differentiated…

Computation and Language · Computer Science 2020-10-16 Yuzhao Mao , Qi Sun , Guang Liu , Xiaojie Wang , Weiguo Gao , Xuan Li , Jianping Shen

Despite recent advancements in speech emotion recognition (SER) models, state-of-the-art deep learning (DL) approaches face the challenge of the limited availability of annotated data. Large language models (LLMs) have revolutionised our…

Sound · Computer Science 2024-06-21 Siddique Latif , Muhammad Usama , Mohammad Ibrahim Malik , Björn W. Schuller