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Related papers: On Evaluating Explanation Utility for Human-AI Dec…

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Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing…

Information Retrieval · Computer Science 2026-05-05 Yuyan Wang , Pan Li , Minmin Chen

In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…

Human-Computer Interaction · Computer Science 2025-08-12 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

Explainable artificial intelligence is a research field that tries to provide more transparency for autonomous intelligent systems. Explainability has been used, particularly in reinforcement learning and robotic scenarios, to better…

Artificial Intelligence · Computer Science 2022-07-08 Francisco Cruz , Charlotte Young , Richard Dazeley , Peter Vamplew

While natural-language explanations from large language models (LLMs) are widely adopted to improve transparency and trust, their impact on objective human-AI team performance remains poorly understood. We identify a Persuasion Paradox:…

Human-Computer Interaction · Computer Science 2026-04-07 Ruth Cohen , Lu Feng , Ayala Bloch , Sarit Kraus

Research in artificial intelligence (AI)-assisted decision-making is experiencing tremendous growth with a constantly rising number of studies evaluating the effect of AI with and without techniques from the field of explainable AI (XAI) on…

Human-Computer Interaction · Computer Science 2022-06-02 Max Schemmer , Patrick Hemmer , Maximilian Nitsche , Niklas Kühl , Michael Vössing

A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…

Computer Vision and Pattern Recognition · Computer Science 2023-02-01 Julien Colin , Thomas Fel , Remi Cadene , Thomas Serre

Explainability in AI is gaining attention in the computer science community in response to the increasing success of deep learning and the important need of justifying how such systems make predictions in life-critical applications. The…

Artificial Intelligence · Computer Science 2020-03-03 David Tuckey , Alessandra Russo , Krysia Broda

This is an integrative review that address the question, "What makes for a good explanation?" with reference to AI systems. Pertinent literatures are vast. Thus, this review is necessarily selective. That said, most of the key concepts and…

Artificial Intelligence · Computer Science 2019-02-07 Shane T. Mueller , Robert R. Hoffman , William Clancey , Abigail Emrey , Gary Klein

There is broad agreement that Artificial Intelligence (AI) systems, particularly those using Machine Learning (ML), should be able to "explain" their behavior. Unfortunately, there is little agreement as to what constitutes an…

Human-Computer Interaction · Computer Science 2022-07-04 Leilani H. Gilpin , Andrew R. Paley , Mohammed A. Alam , Sarah Spurlock , Kristian J. Hammond

Explainability has been a goal for Artificial Intelligence (AI) systems since their conception, with the need for explainability growing as more complex AI models are increasingly used in critical, high-stakes settings such as healthcare.…

Artificial Intelligence · Computer Science 2020-10-06 Shruthi Chari , Oshani Seneviratne , Daniel M. Gruen , Morgan A. Foreman , Amar K. Das , Deborah L. McGuinness

Counterfactual explanations are a widely used approach in Explainable AI, offering actionable insights into decision-making by illustrating how small changes to input data can lead to different outcomes. Despite their importance, evaluating…

Human-Computer Interaction · Computer Science 2025-04-22 Marharyta Domnich , Rasmus Moorits Veski , Julius Välja , Kadi Tulver , Raul Vicente

It is known that recommendations of AI-based systems can be incorrect or unfair. Hence, it is often proposed that a human be the final decision-maker. Prior work has argued that explanations are an essential pathway to help human…

Human-Computer Interaction · Computer Science 2022-05-10 Jakob Schoeffer , Maria De-Arteaga , Niklas Kuehl

Training a model with access to human explanations can improve data efficiency and model performance on in- and out-of-domain data. Adding to these empirical findings, similarity with the process of human learning makes learning from…

Computation and Language · Computer Science 2022-04-20 Mareike Hartmann , Daniel Sonntag

Current Explainable AI (ExAI) methods, especially in the NLP field, are conducted on various datasets by employing different metrics to evaluate several aspects. The lack of a common evaluation framework is hindering the progress tracking…

Computation and Language · Computer Science 2022-10-14 Julia El Zini , Mohamad Mansour , Basel Mousi , Mariette Awad

Explainable Artificial Intelligence (XAI) aims to create transparency in modern AI models by offering explanations of the models to human users. There are many ways in which researchers have attempted to evaluate the quality of these XAI…

Human-Computer Interaction · Computer Science 2025-11-07 Joe Shymanski , Jacob Brue , Sandip Sen

Explainability is a critical factor in enhancing the trustworthiness and acceptance of artificial intelligence (AI) in healthcare, where decisions directly impact patient outcomes. Despite advancements in AI interpretability, clear…

Artificial Intelligence · Computer Science 2025-05-15 Michail Mamalakis , Héloïse de Vareilles , Graham Murray , Pietro Lio , John Suckling

One of the motivations for explainable AI is to allow humans to make better and more informed decisions regarding the use and deployment of AI models. But careful evaluations are needed to assess whether this expectation has been fulfilled.…

Artificial Intelligence · Computer Science 2023-12-12 Shawn Im , Jacob Andreas , Yilun Zhou

Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…

Artificial Intelligence · Computer Science 2023-11-07 Sopam Dasgupta

Explanations of model behavior are commonly evaluated via proxy properties weakly tied to the purposes explanations serve in practice. We contribute a decision theoretic framework that treats explanations as information signals valued by…

Artificial Intelligence · Computer Science 2026-02-24 Ziyang Guo , Berk Ustun , Jessica Hullman

Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…

Artificial Intelligence · Computer Science 2021-01-06 Aniek F. Markus , Jan A. Kors , Peter R. Rijnbeek