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As artificial intelligence (AI) is increasingly deployed in high-stakes public decision-making (from resource allocation to welfare distribution), public trust in these systems has become a critical determinant of their legitimacy and…

Computers and Society · Computer Science 2026-03-24 Jiaqi Lai , Hou Liang , Weihong Huang

We introduce a novel capabilities-based bi-directional multi-task trust model that can be used for trust prediction from either a human or a robotic trustor agent. Tasks are represented in terms of their capability requirements, while…

Robotics · Computer Science 2021-06-07 Hebert Azevedo-Sa , X. Jessie Yang , Lionel P. Robert , Dawn M. Tilbury

Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…

Human-Computer Interaction · Computer Science 2026-01-27 Tejas Srinivasan , Jesse Thomason

Collaborative human-AI (HAI) teaming combines the unique skills and capabilities of humans and machines in sustained teaming interactions leveraging the strengths of each. In tasks involving regular exposure to novelty and uncertainty,…

Human-Computer Interaction · Computer Science 2024-04-03 Melanie J. McGrath , Andreas Duenser , Justine Lacey , Cecile Paris

The widespread utilization of AI systems has drawn attention to the potential impacts of such systems on society. Of particular concern are the consequences that prediction errors may have on real-world scenarios, and the trust humanity…

Computers and Society · Computer Science 2021-06-22 Mary Roszel , Robert Norvill , Jean Hilger , Radu State

Humans are known to construct cognitive maps of their everyday surroundings using a variety of perceptual inputs. As such, when a human is asked for directions to a particular location, their wayfinding capability in converting this…

Robotics · Computer Science 2020-11-03 Vishnu Sashank Dorbala , Arjun Srinivasan , Aniket Bera

Recent work has considered personalized route planning based on user profiles, but none of it accounts for human trust. We argue that human trust is an important factor to consider when planning routes for automated vehicles. This paper…

Human-Computer Interaction · Computer Science 2022-08-22 Shili Sheng , Erfan Pakdamanian , Kyungtae Han , Ziran Wang , John Lenneman , David Parker , Lu Feng

Integrating robots into teams of humans is anticipated to bring significant capability improvements for tasks such as searching potentially hazardous buildings. Trust between humans and robots is recognized as a key enabler for human-robot…

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

Artificial Intelligence (AI) techniques, particularly machine learning techniques, are rapidly transforming tactical operations by augmenting human decision-making capabilities. This paper explores AI-driven Human-Autonomy Teaming (HAT) as…

Human-Computer Interaction · Computer Science 2024-11-18 Desta Haileselassie Hagos , Hassan El Alami , Danda B. Rawat

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

Human-Computer Interaction · Computer Science 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn

Trust in autonomy is essential for effective human-robot collaboration and user adoption of autonomous systems such as robot assistants. This paper introduces a computational model which integrates trust into robot decision-making.…

Robotics · Computer Science 2018-11-26 Min Chen , Stefanos Nikolaidis , Harold Soh , David Hsu , Siddhartha Srinivasa

Many intelligent transportation systems are multi-agent systems, i.e., both the traffic participants and the subsystems within the transportation infrastructure can be modeled as interacting agents. The use of AI-based methods to achieve…

Artificial Intelligence · Computer Science 2021-11-09 Mingxi Cheng , Junyao Zhang , Shahin Nazarian , Jyotirmoy Deshmukh , Paul Bogdan

Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…

Artificial Intelligence · Computer Science 2021-01-21 Alon Jacovi , Ana Marasović , Tim Miller , Yoav Goldberg

Trust between team members is an essential requirement for any successful cooperation. Thus, engendering and maintaining the fellow team members' trust becomes a central responsibility for any member trying to not only successfully…

Artificial Intelligence · Computer Science 2023-03-07 Zahra Zahedi , Mudit Verma , Sarath Sreedharan , Subbarao Kambhampati

Trust calibration presents a main challenge during the interaction between drivers and automated vehicles (AVs). In order to calibrate trust, it is important to measure drivers' trust in real time. One possible method is through modeling…

Human-Computer Interaction · Computer Science 2022-12-02 Jackie Ayoub , Lilit Avetisian , X. Jessie Yang , Feng Zhou

Artificial Intelligence based systems may be used as digital nudging techniques that can steer or coerce users to make decisions not always aligned with their true interests. When such systems properly address the issues of Fairness,…

Social and Information Networks · Computer Science 2020-02-12 David A. Pelta , Jose L. Verdegay , Maria T. Lamata , Carlos Cruz Corona

With robots becoming increasingly prevalent in various domains, it has become crucial to equip them with tools to achieve greater fluency in interactions with humans. One of the promising areas for further exploration lies in human trust. A…

Robotics · Computer Science 2025-04-08 Haley N. Green , Tariq Iqbal

In human-robot collaboration (HRC), human trust in the robot is the human expectation that a robot executes tasks with desired performance. A higher-level trust increases the willingness of a human operator to assign tasks, share plans, and…

Robotics · Computer Science 2021-06-30 Ruijiao Luo , Chao Huang , Yuntao Peng , Boyi Song , Rui Liu

The rise of Artificial Intelligence (AI) will bring with it an ever-increasing willingness to cede decision-making to machines. But rather than just giving machines the power to make decisions that affect us, we need ways to work…

Computers and Society · Computer Science 2020-12-14 Elisa Bertino , Finale Doshi-Velez , Maria Gini , Daniel Lopresti , David Parkes