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Educational chatbots are a promising tool for assisting student learning. However, the development of effective chatbots in education has been challenging, as high-quality data is seldom available in this domain. In this paper, we propose a…

Computation and Language · Computer Science 2024-03-07 Junling Wang , Jakub Macina , Nico Daheim , Sankalan Pal Chowdhury , Mrinmaya Sachan

As large language models (LLMs) improve in their capacity to serve as personal AI assistants, their ability to output uniquely tailored, personalized responses that align with the soft preferences of their users is essential for enhancing…

Human-Computer Interaction · Computer Science 2025-05-15 Jessica Y. Bo , Tianyu Xu , Ishan Chatterjee , Katrina Passarella-Ward , Achin Kulshrestha , D Shin

This study explores the integration and impact of ChatGPT, a generative AI that utilizes natural language processing, in an educational environment. The main goal is to evaluate how ChatGPT affects project performance. To this end, we…

Computers and Society · Computer Science 2024-09-09 Sunhee Hwang , Yudoo Kim , Heejin Lee

Large language models (LLMs) are increasingly used as conversational partners for learning, yet the interactional dynamics supporting users' learning and engagement are understudied. We analyze the linguistic and interactional features from…

Computation and Language · Computer Science 2026-03-13 Shaz Furniturewala , Gerard Christopher Yeo , Kokil Jaidka

Recent studies show the effectiveness of interview chatbots for information elicitation. However, designing an effective interview chatbot is non-trivial. Few tools exist to help designers design, evaluate, and improve an interview chatbot…

Human-Computer Interaction · Computer Science 2021-04-13 Xu Han , Michelle Zhou , Matthew Turner , Tom Yeh

The primary goal of Motivational Interviewing (MI) is to help clients build their own motivation for behavioral change. To support this in dialogue systems, it is essential to guide large language models (LLMs) to generate counselor…

Human-Computer Interaction · Computer Science 2025-08-29 Jie Zeng , Yukiko I. Nakano

Traditional methods for eliciting people's opinions face a trade-off between depth and scale: structured surveys enable large-scale data collection but limit respondents' ability to voice their opinions in their own words, while…

Human-Computer Interaction · Computer Science 2025-03-13 Alexander Wuttke , Matthias Aßenmacher , Christopher Klamm , Max M. Lang , Quirin Würschinger , Frauke Kreuter

Understanding the dynamics of human-AI interaction in question answering is crucial for enhancing collaborative efficiency. Extending from our initial formative study, which revealed challenges in human utilization of conversational AI…

Human-Computer Interaction · Computer Science 2025-09-01 Jaeyoon Song , Zahra Ashktorab , Qian Pan , Casey Dugan , Werner Geyer , Thomas W. Malone

Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling…

Computation and Language · Computer Science 2016-09-30 Jiwei Li , Will Monroe , Alan Ritter , Michel Galley , Jianfeng Gao , Dan Jurafsky

Prior research shows that how students engage with Large Language Models (LLMs) influences their problem-solving and understanding, reinforcing the need to support productive LLM-uses that promote learning. This study evaluates the impact…

Computers and Society · Computer Science 2025-08-25 Jerome Brender , Laila El-Hamamsy , Kim Uittenhove , Francesco Mondada , Engin Bumbacher

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

Software Engineering · Computer Science 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

Higher education faces growing challenges in delivering personalized, scalable, and pedagogically coherent learning experiences. This study introduces a structured framework for designing an AI-powered Learning Management System (AI-LMS)…

Computation and Language · Computer Science 2025-09-03 Elias Ra , Seung Je Kim , Eui-Yeong Seo , Geunju So

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Human-Computer Interaction · Computer Science 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…

Computation and Language · Computer Science 2020-05-18 Ryuichi Takanobu , Qi Zhu , Jinchao Li , Baolin Peng , Jianfeng Gao , Minlie Huang

Providing consistent, individualized feedback to teachers on their instruction can improve student learning outcomes. Such feedback can especially benefit novice instructors who teach on online platforms and have limited access to…

Computers and Society · Computer Science 2023-11-21 Ashlee Kupor , Candice Morgan , Dorottya Demszky

An Intelligent Tutoring System (ITS) has been shown to improve students' learning outcomes by providing a personalized curriculum that addresses individual needs of every student. However, despite the effectiveness and efficiency that ITS…

Computers and Society · Computer Science 2020-09-22 Byungsoo Kim , Hongseok Suh , Jaewe Heo , Youngduck Choi

Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…

Human-Computer Interaction · Computer Science 2018-02-27 Ahmed Fadhil

Feedback is one of the most powerful influences on student learning, with extensive research examining how best to implement it in educational settings. Increasingly, feedback is being generated by artificial intelligence (AI), offering…

Human-Computer Interaction · Computer Science 2025-10-23 Omar Alsaiari , Nilufar Baghaei , Jason M. Lodge , Omid Noroozi , Dragan Gašević , Marie Boden , Hassan Khosravi

In recent years, the persuasive interventions for inducing sustainable urban mobility behaviours has become a very active research field. This review paper systematically analyses existing approaches and prototype systems and describes and…

Human-Computer Interaction · Computer Science 2016-04-21 Evangelia Anagnostopoulou , Efthimios Bothos , Babis Magoutas , Johann Schrammel , Gregoris Mentzas
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