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When using an LLM to process text outside the training domain(s), an often overlooked factor is vocabulary mismatch, where the general-domain tokenizer fails to capture frequent domain-specific terms, leading to higher token fertility and…
E-commerce query understanding is the process of inferring the shopping intent of customers by extracting semantic meaning from their search queries. The recent progress of pre-trained masked language models (MLM) in natural language…
Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the…
Even for a conservative estimate, 80% of enterprise data reside in unstructured files, stored in data lakes that accommodate heterogeneous formats. Classical search engines can no longer meet information seeking needs, especially when the…
Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…
Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…
Efficiently identifying keyphrases that represent a given document is a challenging task. In the last years, plethora of keyword detection approaches were proposed. These approaches can be based on statistical (frequency-based) properties…
Modern e-commerce search is inherently multimodal: customers make purchase decisions by jointly considering product text and visual informations. However, most industrial retrieval and ranking systems primarily rely on textual information,…
Developers increasingly rely on text matching tools to analyze the relation between natural language words and APIs. However, semantic gaps, namely textual mismatches between words and APIs, negatively affect these tools. Previous studies…
Document-level event extraction is a long-standing challenging information retrieval problem involving a sequence of sub-tasks: entity extraction, event type judgment, and event type-specific multi-event extraction. However, addressing the…
With over 200 million published academic documents and millions of new documents being written each year, academic researchers face the challenge of searching for information within this vast corpus. However, existing retrieval systems…
Semantic retrieval (also known as dense retrieval) based on textual data has been extensively studied for both web search and product search application fields, where the relevance of a query and a potential target document is computed by…
Passage ranking involves two stages: passage retrieval and passage re-ranking, which are important and challenging topics for both academics and industries in the area of Information Retrieval (IR). However, the commonly-used datasets for…
In this paper, we address the problem of evaluating whether results served by an e-commerce search engine for a query are good or not. This is a critical question in evaluating any e-commerce search engine. While this question is…
In e-commerce, LLM agents show promise for shopping tasks such as recommendations, budget management, and bundle deals, where accurately capturing user preferences from long-horizon conversations is critical. However, progress is limited by…
E-Commerce (E-Com) search is an emerging important new application of information retrieval. Learning to Rank (LETOR) is a general effective strategy for optimizing search engines, and is thus also a key technology for E-Com search. While…
Top-k keyword and top-k document extraction are very popular text analysis techniques. Top-k keywords and documents are often computed on-the-fly, but they exploit weighted vocabularies that are costly to build. To compare competing…
Item recommendation (the task of predicting if a user may interact with new items from the catalogue in a recommendation system) and link prediction (the task of identifying missing links in a knowledge graph) have long been regarded as…
Search is a prominent channel for discovering products on an e-commerce platform. Ranking products retrieved from search becomes crucial to address customer's need and optimize for business metrics. While learning to Rank (LETOR) models…
User queries in e-commerce search are often vague, short, and underspecified, making it difficult for retrieval systems to match them accurately against structured product catalogs. This challenge is amplified by the one-to-many nature of…