Related papers: Private Hierarchical Governance for Encrypted Mess…
User reporting is an essential component of content moderation on many online platforms -- in particular, on end-to-end encrypted (E2EE) messaging platforms where platform operators cannot proactively inspect message contents. However,…
Popular messaging applications now enable end-to-end-encryption (E2EE) by default, and E2EE data storage is becoming common. These important advances for security and privacy create new content moderation challenges for online services,…
In this paper, we assess existing technical proposals for content moderation in End-to-End Encryption (E2EE) services. First, we explain the various tools in the content moderation toolbox, how they are used, and the different phases of the…
In the era of social media and messaging applications, people are becoming increasingly aware of data privacy issues associated with such apps. Major messaging applications are moving towards end-to-end encryption (E2EE) to give their users…
Encrypted messaging services like WhatsApp, Facebook Messenger, and Signal provide secure and deniable communication for billions across the world, but these exact properties prevent holding users accountable for sending messages that are…
Electronic government (e-government) uses information and communication technologies to deliver public services to individuals and organisations effectively, efficiently and transparently. E-government is one of the most complex systems…
Governance in online communities is an increasingly high-stakes challenge, and yet many basic features of offline governance legacies--juries, political parties, term limits, and formal debates, to name a few--are not in the feature-sets of…
Platforms are increasingly adopting industrial models of moderation that prioritize scalability and consistency, frequently at the expense of context-sensitive and user-centered values. Building on the multi-level governance framework that…
We provide enhanced security against insider attacks in services that manage extremely sensitive data. One example is a #MeToo use case where sexual harassment complaints are reported but only revealed when another complaint is filed…
Social platforms have revolutionized information sharing, but also accelerated the dissemination of harmful and policy-violating content. To ensure safety and compliance at scale, moderation systems must go beyond efficiency and offer…
This paper outlines an approach for IEEE to take leadership for digital privacy to align many existing IEEE Societies and efforts in the areas of computer systems & applications security, organizational & global architectures,…
This paper aims to survey various techniques utilized for content moderation in end-to-end encryption systems. We assess the challenging aspect of content moderation: maintaining a safe platform while assuring user privacy. We study the…
Message franking is an indispensable abuse mitigation tool for end-to-end encrypted (E2EE) messaging platforms. With it, users who receive harmful content can securely report that content to platform moderators. However, while real-world…
The proliferation of social media platforms and online communities has inadvertently catalyzed the spread of cyberbullying, hate speech, and other forms of online toxicity, making the effective governance of such harm a critical societal…
Many have criticized the centralized and unaccountable governance of prominent online social platforms, leading to renewed interest in platform governance that incorporates multiple centers of power. Decentralization of power can arise…
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…
Homomorphic encryption, secure multi-party computation, and differential privacy are part of an emerging class of Privacy Enhancing Technologies which share a common promise: to preserve privacy whilst also obtaining the benefits of…
E-governance is a process that aims to enhance a government's ability to simplify all the processes that may involve government, citizens, businesses, and so on. The rapid evolution of digital technologies has often created the necessity…
Billions of secure messaging users have adopted end-to-end encryption (E2EE). Nevertheless, challenges remain. Most communication applications do not provide E2EE, and application silos prevent interoperability. Our qualitative analysis of…
Network-level privacy is the Achilles heel of financial privacy in cryptocurrencies. Financial privacy amounts to achieving and maintaining blockchain- and network-level privacy. Blockchain-level privacy recently received substantial…