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Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

Information Retrieval · Computer Science 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

Conversational search enables multi-turn interactions between users and systems to fulfill users' complex information needs. During this interaction, the system should understand the users' search intent within the conversational context…

Information Retrieval · Computer Science 2025-06-13 Fengran Mo , Chuan Meng , Mohammad Aliannejadi , Jian-Yun Nie

To diversify and enrich generated dialogue responses, knowledge-grounded dialogue has been investigated in recent years. The existing methods tackle the knowledge grounding challenge by retrieving the relevant sentences over a large corpus…

Computation and Language · Computer Science 2022-04-26 Yan Xu , Etsuko Ishii , Samuel Cahyawijaya , Zihan Liu , Genta Indra Winata , Andrea Madotto , Dan Su , Pascale Fung

A long-standing challenge for search and conversational assistants is query intention detection in ambiguous queries. Asking clarifying questions in conversational search has been widely studied and considered an effective solution to…

Information Retrieval · Computer Science 2023-02-13 Zhenduo Wang , Yuancheng Tu , Corby Rosset , Nick Craswell , Ming Wu , Qingyao Ai

We consider grounding open domain dialogues with images. Existing work assumes that both an image and a textual context are available, but image-grounded dialogues by nature are more difficult to obtain than textual dialogues. Thus, we…

Computation and Language · Computer Science 2021-06-02 Ze Yang , Wei Wu , Huang Hu , Can Xu , Wei Wang , Zhoujun Li

Searching for new information requires talking to the system. In this research, an Open-domain Conversational information search system has been developed. This system has been implemented using the TREC CAsT 2019 track, which is one of the…

Information Retrieval · Computer Science 2021-03-01 Omid Mohammadi Kia , Mahmood Neshati , Mahsa Soudi Alamdari

Conversational systems enable numerous valuable applications, and question-answering is an important component underlying many of these. However, conversational question-answering remains challenging due to the lack of realistic,…

Artificial Intelligence · Computer Science 2021-02-08 Jing Gu , Mostafa Mirshekari , Zhou Yu , Aaron Sisto

We consider open-retrieval conversational question answering (OR-CONVQA), an extension of question answering where system responses need to be (i) aware of dialog history and (ii) grounded in documents (or document fragments) retrieved per…

New systems employ Machine Learning to sift through large knowledge sources, creating flexible Large Language Models. These models discern context and predict sequential information in various communication forms. Generative AI, leveraging…

Artificial Intelligence · Computer Science 2023-07-19 Ted Selker

Successful conversations often rest on common understanding, where all parties are on the same page about the information being shared. This process, known as conversational grounding, is crucial for building trustworthy dialog systems that…

Computation and Language · Computer Science 2024-03-26 Biswesh Mohapatra , Seemab Hassan , Laurent Romary , Justine Cassell

This article presents a hybrid approach based on a Grounded Text Generation (GTG) model to building robust task bots at scale. GTG is a hybrid model which uses a large-scale Transformer neural network as its backbone, combined with…

Artificial Intelligence · Computer Science 2020-09-09 Jianfeng Gao , Baolin Peng , Chunyuan Li , Jinchao Li , Shahin Shayandeh , Lars Liden , Heung-Yeung Shum

Question answering systems are recognized as popular and frequently effective means of information seeking on the web. In such systems, information seekers can receive a concise response to their query by presenting their questions in…

Computation and Language · Computer Science 2024-04-22 Giovanni Maria Biancofiore , Yashar Deldjoo , Tommaso Di Noia , Eugenio Di Sciascio , Fedelucio Narducci

At its core, information access and seeking is an interactive process. In existing search engines, interactions are limited to a few pre-defined actions, such as "requery", "click on a document", "scrolling up/down", "going to the next…

Information Retrieval · Computer Science 2024-07-17 Mohammad Aliannejadi , Jacek Gwizdka , Hamed Zamani

Dialogue system (DS) attracts great attention from industry and academia because of its wide application prospects. Researchers usually divide the DS according to the function. However, many conversations require the DS to switch between…

Computation and Language · Computer Science 2020-04-30 Longxuan Ma , Wei-Nan Zhang , Mingda Li , Ting Liu

One critical issue for chat systems is to stay consistent about preferences, opinions, beliefs and facts of itself, which has been shown a difficult problem. In this work, we study methods to assess and bolster utterance consistency of chat…

Computation and Language · Computer Science 2024-01-22 Mian Zhang , Lifeng Jin , Linfeng Song , Haitao Mi , Dong Yu

Responding with knowledge has been recognized as an important capability for an intelligent conversational agent. Yet knowledge-grounded dialogues, as training data for learning such a response generation model, are difficult to obtain.…

Computation and Language · Computer Science 2020-02-25 Xueliang Zhao , Wei Wu , Chongyang Tao , Can Xu , Dongyan Zhao , Rui Yan

For dialogue response generation, traditional generative models generate responses solely from input queries. Such models rely on insufficient information for generating a specific response since a certain query could be answered in…

Computation and Language · Computer Science 2020-03-02 Deng Cai , Yan Wang , Victoria Bi , Zhaopeng Tu , Xiaojiang Liu , Wai Lam , Shuming Shi

Asking clarifying questions in response to ambiguous or faceted queries has been recognized as a useful technique for various information retrieval systems, especially conversational search systems with limited bandwidth interfaces.…

Information Retrieval · Computer Science 2020-06-16 Helia Hashemi , Hamed Zamani , W. Bruce Croft

Existing open-domain dialogue generation models are usually trained to mimic the gold response in the training set using cross-entropy loss on the vocabulary. However, a good response does not need to resemble the gold response, since there…

Computation and Language · Computer Science 2020-10-06 Wei-Jen Ko , Avik Ray , Yilin Shen , Hongxia Jin

Retrieval-augmented generation integrates the capabilities of large language models with relevant information retrieved from an extensive corpus, yet encounters challenges when confronted with real-world noisy data. One recent solution is…

Computation and Language · Computer Science 2025-09-30 Kun Zhu , Xiaocheng Feng , Xiyuan Du , Yuxuan Gu , Weijiang Yu , Haotian Wang , Qianglong Chen , Zheng Chu , Jingchang Chen , Bing Qin