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Related papers: ELIZA Reinterpreted: The world's first chatbot was…

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ELIZA, created by Joseph Weizenbaum at MIT in the early 1960s, is usually considered the world's first chatbot. It was developed in MAD-SLIP on MIT's CTSS, the world's first time-sharing system, on an IBM 7094. We discovered an original…

Artificial Intelligence · Computer Science 2025-06-24 Rupert Lane , Anthony Hay , Arthur Schwarz , David M. Berry , Jeff Shrager

Both dialogue systems and chatbots aim at putting into action communication between humans and computers. However, instead of focusing on sophisticated techniques to perform natural language understanding, as the former usually do, chatbots…

Human-Computer Interaction · Computer Science 2016-09-22 Maria João Pereira , Luísa Coheur , Pedro Fialho , Ricardo Ribeiro

What kind of internal mechanisms might Transformers use to conduct fluid, natural-sounding conversations? Prior work has illustrated by construction how Transformers can solve various synthetic tasks, such as sorting a list or recognizing…

Computation and Language · Computer Science 2025-02-13 Dan Friedman , Abhishek Panigrahi , Danqi Chen

Conversational systems have come a long way since their inception in the 1960s. After decades of research and development, we've seen progress from Eliza and Parry in the 60's and 70's, to task-completion systems as in the DARPA…

Artificial Intelligence · Computer Science 2018-02-13 Heung-Yeung Shum , Xiaodong He , Di Li

Chatbots shifted from rule-based to artificial intelligence techniques and gained traction in medicine, shopping, customer services, food delivery, education, and research. OpenAI developed ChatGPT blizzard on the Internet as it crossed one…

Cryptography and Security · Computer Science 2023-06-16 Attia Qammar , Hongmei Wang , Jianguo Ding , Abdenacer Naouri , Mahmoud Daneshmand , Huansheng Ning

This research provides an in-depth comprehensive review of the progress of chatbot technology over time, from the initial basic systems relying on rules to today's advanced conversational bots powered by artificial intelligence. Spanning…

General Literature · Computer Science 2026-03-27 Md. Al-Amin , Mohammad Shazed Ali , Abdus Salam , Arif Khan , Ashraf Ali , Ahsan Ullah , Md Nur Alam , Shamsul Kabir Chowdhury

This paper describes the development of Microsoft XiaoIce, the most popular social chatbot in the world. XiaoIce is uniquely designed as an AI companion with an emotional connection to satisfy the human need for communication, affection,…

Human-Computer Interaction · Computer Science 2019-09-17 Li Zhou , Jianfeng Gao , Di Li , Heung-Yeung Shum

Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e.,…

Computation and Language · Computer Science 2018-02-27 Sahisnu Mazumder , Nianzu Ma , Bing Liu

The Turing Test, first proposed by Alan Turing in 1950, has historically served as a benchmark for evaluating artificial intelligence (AI). However, since the release of ELIZA in 1966, and particularly with recent advancements in large…

Human-Computer Interaction · Computer Science 2025-05-06 Avraham Rahimov , Orel Zamler , Amos Azaria

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

Computation and Language · Computer Science 2023-08-11 Sakib Shahriar , Kadhim Hayawi

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

Chatbots have garnered interest as conversational interfaces for a variety of tasks. While general design guidelines exist for chatbot interfaces, little work explores analytical chatbots that support conversing with data. We explore…

Human-Computer Interaction · Computer Science 2022-03-17 Vidya Setlur , Melanie Tory

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

In this paper, we describe the foundations for generating a chatbot out of a website equipped with simple, bot-specific HTML annotations. The approach is part of what we call conversational web browsing, i.e., a dialog-based, natural…

Computers and Society · Computer Science 2020-10-22 Pietro Chittò , Marcos Baez , Florian Daniel , Boualem Benatallah

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

Computation and Language · Computer Science 2019-06-25 Endang Wahyu Pamungkas

Chatbots are a rapidly expanding application of dialogue systems with companies switching to bot services for customer support, and new applications for users interested in casual conversation. One style of casual conversation is argument,…

Computation and Language · Computer Science 2017-09-12 Geetanjali Rakshit , Kevin K. Bowden , Lena Reed , Amita Misra , Marilyn Walker

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

Artificial Intelligence · Computer Science 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

With the ongoing penetration of conversational user interfaces, a better understanding of social and emotional characteristic inherent to dialogue is required. Chatbots in particular face the challenge of conveying human-like behaviour…

Human-Computer Interaction · Computer Science 2021-04-29 Natascha Mariacher , Stephan Schlögl , Alexander Monz

Effective communication within universities is crucial for addressing the diverse information needs of students, alumni, and external stakeholders. However, existing chatbot systems often fail to deliver accurate, context-specific…

Computation and Language · Computer Science 2024-10-23 Sahil Kumar , Deepa Paikar , Kiran Sai Vutukuri , Haider Ali , Shashidhar Reddy Ainala , Aditya Murli Krishnan , Youshan Zhang
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