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We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple…

Computation and Language · Computer Science 2023-05-24 Yen-Ting Lin , Yun-Nung Chen

We present DIALIGHT, a toolkit for developing and evaluating multilingual Task-Oriented Dialogue (ToD) systems which facilitates systematic evaluations and comparisons between ToD systems using fine-tuning of Pretrained Language Models…

Computation and Language · Computer Science 2024-01-05 Songbo Hu , Xiaobin Wang , Zhangdie Yuan , Anna Korhonen , Ivan Vulić

As an essential component in task-oriented dialogue systems, dialogue state tracking (DST) aims to track human-machine interactions and generate state representations for managing the dialogue. Representations of dialogue states are…

Computation and Language · Computer Science 2022-08-05 Ruolin Su , Ting-Wei Wu , Biing-Hwang Juang

Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…

Computation and Language · Computer Science 2023-10-24 Zihan Zhang , Meng Fang , Fanghua Ye , Ling Chen , Mohammad-Reza Namazi-Rad

End-to-end (E2E) spoken language understanding (SLU) is constrained by the cost of collecting speech-semantics pairs, especially when label domains change. Hence, we explore \textit{zero-shot} E2E SLU, which learns E2E SLU without…

Audio and Speech Processing · Electrical Eng. & Systems 2024-02-06 Jianfeng He , Julian Salazar , Kaisheng Yao , Haoqi Li , Jinglun Cai

The performance of task-oriented dialogue models is strongly tied to how well they track dialogue states, which records and updates user information across multi-turn interactions. However, current multi-domain DST encounters two key…

Computation and Language · Computer Science 2026-03-12 Haoxiang Su , Ruiyu Fang , Liting Jiang , Xiaomeng Huang , Shuangyong Song

Due to the lack of a large collection of high-quality labeled sentence pairs with textual similarity scores, existing approaches for Semantic Textual Similarity (STS) mostly rely on unsupervised techniques or training signals that are only…

Computation and Language · Computer Science 2023-12-13 Shuhe Wang , Beiming Cao , Shengyu Zhang , Xiaoya Li , Jiwei Li , Fei Wu , Guoyin Wang , Eduard Hovy

Dialogue data has been a key source for understanding learning processes, offering critical insights into how students engage in collaborative discussions and how these interactions shape their knowledge construction. The advent of Large…

Computation and Language · Computer Science 2025-04-29 Ying Na , Shihui Feng

This paper assesses the potential for the large language models (LLMs) GPT-4 and GPT-3.5 to aid in deriving insight from education feedback surveys. Exploration of LLM use cases in education has focused on teaching and learning, with less…

Computation and Language · Computer Science 2024-06-28 Michael J. Parker , Caitlin Anderson , Claire Stone , YeaRim Oh

What if large language models could not only infer human mindsets but also expose every blind spot in team dialogue such as discrepancies in the team members' joint understanding? We present a novel, two-step framework that leverages large…

Computation and Language · Computer Science 2025-09-03 Katharine Kowalyshyn , Matthias Scheutz

With the emergence of numerous Large Language Models (LLM), the usage of such models in various Natural Language Processing (NLP) applications is increasing extensively. Counterspeech generation is one such key task where efforts are made…

Computation and Language · Computer Science 2024-03-25 Punyajoy Saha , Aalok Agrawal , Abhik Jana , Chris Biemann , Animesh Mukherjee

In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…

Computation and Language · Computer Science 2023-09-22 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev

In dialogue state tracking (DST), in-context learning comprises a retriever that selects labeled dialogues as in-context examples and a DST model that uses these examples to infer the dialogue state of the query dialogue. Existing methods…

Computation and Language · Computer Science 2025-06-04 Haesung Pyun , Yoonah Park , Yohan Jo

Augmentation of task-oriented dialogues has followed standard methods used for plain-text such as back-translation, word-level manipulation, and paraphrasing despite its richly annotated structure. In this work, we introduce an augmentation…

Computation and Language · Computer Science 2022-03-23 Taha Aksu , Zhengyuan Liu , Min-Yen Kan , Nancy F. Chen

This study investigates the potential for Large Language Models (LLMs) to scale-up Dynamic Assessment (DA). To facilitate such an investigation, we first developed DynaWrite-a modular, microservices-based grammatical tutoring application…

Computation and Language · Computer Science 2025-09-08 Timur Jaganov , John Blake , Julián Villegas , Nicholas Carr

Dialogue state tracking (DST) is a component of the task-oriented dialogue system. It is responsible for extracting and managing slot values according to dialogue utterances, where each slot represents an essential part of the information…

Computation and Language · Computer Science 2022-04-26 Zhoujian Sun , Zhengxing Huang , Nai Ding

Large Language Models (LLMs) can struggle to balance gullibility to misinformation and resistance to valid corrections in persuasive dialogues, a critical challenge for reliable deployment. We introduce DuET-PD (Dual Evaluation for Trust in…

Computation and Language · Computer Science 2025-09-10 Bryan Chen Zhengyu Tan , Daniel Wai Kit Chin , Zhengyuan Liu , Nancy F. Chen , Roy Ka-Wei Lee

Multilingual speech emotion recognition aims to estimate a speaker's emotional state using a contactless method across different languages. However, variability in voice characteristics and linguistic diversity poses significant challenges…

Computation and Language · Computer Science 2025-03-31 Heqing Zou , Fengmao Lv , Desheng Zheng , Eng Siong Chng , Deepu Rajan

Using Large Language Models (LLMs) in real-world applications presents significant challenges, particularly in balancing computational efficiency with model performance. Optimizing acceleration after fine-tuning and during inference is…

Computation and Language · Computer Science 2025-09-09 Sajjad Kachuee , Mohammad Sharifkhani

In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…

Computation and Language · Computer Science 2020-01-22 Vevake Balaraman , Bernardo Magnini