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Large Language Models (LLMs) have shown remarkable reasoning capabilities in mathematical and scientific tasks. To enhance complex reasoning, multi-agent systems have been proposed to harness the collective intelligence of LLM agents.…

Artificial Intelligence · Computer Science 2025-10-22 Zhenyu Bi , Meng Lu , Yang Li , Swastik Roy , Weijie Guan , Morteza Ziyadi , Xuan Wang

Recent advances in Vision-Language Models (VLMs) have enabled mobile agents to perceive and interact with real-world mobile environments based on human instructions. However, the current fully autonomous paradigm poses potential safety…

Artificial Intelligence · Computer Science 2026-04-28 Qihang Ai , Pi Bu , Yue Cao , Yingyao Wang , Jihao Gu , Jingxuan Xing , Zekun Zhu , Wei Jiang , Zhicheng Zheng , Jun Song , Yuning Jiang

A chatbot's personality design is key to interaction quality. As chatbots evolved from rule-based systems to those powered by large language models (LLMs), evaluating the effectiveness of their personality design has become increasingly…

Human-Computer Interaction · Computer Science 2025-08-11 Huiqi Zou , Pengda Wang , Zihan Yan , Tianjun Sun , Ziang Xiao

Large Language Models (LLMs) have emerged as a new paradigm for multi-agent systems. However, existing research on the behaviour of LLM-based multi-agents relies on ad hoc prompts and lacks a principled policy perspective. Different from…

Artificial Intelligence · Computer Science 2026-03-11 Hongbo Bo , Jingyu Hu , Weiru Liu

The increasing deployment of autonomous AI agents on the web is hampered by a fundamental misalignment: agents must infer affordances from human-oriented user interfaces, leading to brittle, inefficient, and insecure interactions. To…

Human-Computer Interaction · Computer Science 2025-11-17 Sven Schultze , Meike Verena Kietzmann , Nils-Lucas Schönfeld , Ruth Stock-Homburg

Personalizing conversational agents can enhance the quality of conversations and increase user engagement. However, they often lack external knowledge to appropriately tend to a user's persona. This is particularly crucial for practical…

Information Retrieval · Computer Science 2024-02-07 Kanak Raj , Kaushik Roy , Vamshi Bonagiri , Priyanshul Govil , Krishnaprasad Thirunarayanan , Manas Gaur

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

User simulators serve as the critical interactive environment for agent post-training, and an ideal user simulator generalizes across domains and proactively engages in negotiation by challenging or bargaining. However, current methods…

Computation and Language · Computer Science 2026-01-15 Feng Zhang , Shijia Li , Chunmao Zhang , Zhanyu Ma , Jun Xu , Jiuchong Gao , Jinghua Hao , Renqing He , Jingwen Xu , Han Liu

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

Large language models (LLMs) built on existing reinforcement learning with human feedback (RLHF) frameworks typically optimize responses based on immediate turn-level human preferences. However, this approach falls short in multi-turn…

Computation and Language · Computer Science 2025-07-23 Hyunji Nam , Omer Gottesman , Amy Zhang , Dean Foster , Emma Brunskill , Lyle Ungar

User interactions with LLMs are shaped by prior experiences and individual exploration, but in-lab studies do not provide system designers with visibility into these in-the-wild factors. This work explores a new approach to studying…

Human-Computer Interaction · Computer Science 2026-05-08 Shengqi Zhu , Jeffrey M. Rzeszotarski , David Mimno

Large language models (LLMs) are increasingly used to support creative tasks such as research idea generation. While recent work has shown that structured dialogues between LLMs can improve the novelty and feasibility of generated ideas,…

Computation and Language · Computer Science 2025-07-14 Keisuke Ueda , Wataru Hirota , Takuto Asakura , Takahiro Omi , Kosuke Takahashi , Kosuke Arima , Tatsuya Ishigaki

Recent advances in large language models (LLMs) have sparked growing interest in building fully autonomous agents. However, fully autonomous LLM-based agents still face significant challenges, including limited reliability due to…

The conversational search task aims to enable a user to resolve information needs via natural language dialogue with an agent. In this paper, we aim to develop a conceptual framework of the actions and intents of users and agents explaining…

Information Retrieval · Computer Science 2024-04-15 Leif Azzopardi , Mateusz Dubiel , Martin Halvey , Jeffery Dalton

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

Computation and Language · Computer Science 2025-10-06 Fulei Zhang , Zhou Yu

Large-language models (LLMs) hold significant promise in improving human-robot interaction, offering advanced conversational skills and versatility in managing diverse, open-ended user requests in various tasks and domains. Despite the…

Robotics · Computer Science 2024-01-09 Callie Y. Kim , Christine P. Lee , Bilge Mutlu

Large Language Model (LLM) agents are increasingly deployed in settings where they interact with a wide variety of people, including users who are unclear, impatient, or reluctant to share information. However, collecting real interaction…

Artificial Intelligence · Computer Science 2026-05-14 Harshita Chopra , Kshitish Ghate , Aylin Caliskan , Tadayoshi Kohno , Chirag Shah , Natasha Jaques

Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…

Human-Computer Interaction · Computer Science 2025-03-05 Jiangbo Yu , Jinhua Zhao , Luis Miranda-Moreno , Matthew Korp

Large language model-based multi-agent systems have recently gained significant attention due to their potential for complex, collaborative, and intelligent problem-solving capabilities. Existing surveys typically categorize LLM-based…

Multiagent Systems · Computer Science 2026-05-27 Bingyu Yan , Zhibo Zhou , Litian Zhang , Lian Zhang , Ziyi Zhou , Dezhuang Miao , Zhoujun Li , Chaozhuo Li , Xiaoming Zhang