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This paper presents a novel application of large language models (LLMs) to enhance user comprehension of privacy policies through an interactive dialogue agent. We demonstrate that LLMs significantly outperform traditional models in tasks…

Human-Computer Interaction · Computer Science 2024-10-17 Bolun Sun , Yifan Zhou , Haiyun Jiang

The increasing integration of large language models (LLMs) based conversational agents into everyday life raises critical cognitive and social questions about their potential to influence human opinions. Although previous studies have shown…

Computation and Language · Computer Science 2025-05-14 Miriam Havin , Timna Wharton Kleinman , Moran Koren , Yaniv Dover , Ariel Goldstein

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…

Information Retrieval · Computer Science 2024-05-07 Hideaki Joko , Shubham Chatterjee , Andrew Ramsay , Arjen P. de Vries , Jeff Dalton , Faegheh Hasibi

In e-commerce private-domain channels such as instant messaging and e-mail, merchants engage customers directly as part of their Customer Relationship Management (CRM) programmes to drive retention and conversion. While a few top performers…

Computation and Language · Computer Science 2025-09-03 Yinzhu Quan , Xinrui Li , Ying Chen

Recent work in open-domain conversational agents has demonstrated that significant improvements in model engagingness and humanness metrics can be achieved via massive scaling in both pre-training data and model size (Adiwardana et al.,…

Computation and Language · Computer Science 2020-10-05 Kurt Shuster , Eric Michael Smith , Da Ju , Jason Weston

Sensemaking report writing often requires multiple refinements in the iterative process. While Large Language Models (LLMs) have shown promise in generating initial reports based on human visual workspace representations, they struggle to…

Human-Computer Interaction · Computer Science 2025-10-03 Xuxin Tang , Rehema Abulikemu , Eric Krokos , Kirsten Whitley , Xuan Wang , Chris North

We have seen remarkable progress in large language models (LLMs) empowered multi-agent systems solving complex tasks necessitating cooperation among experts with diverse skills. However, optimizing LLM-based multi-agent systems remains…

Artificial Intelligence · Computer Science 2025-08-08 Ming Shen , Raphael Shu , Anurag Pratik , James Gung , Yubin Ge , Monica Sunkara , Yi Zhang

LLM-based multi-agent systems have demonstrated remarkable performance on complex tasks through collaborative reasoning. However, these systems tend to rapidly accumulate extremely long conversation histories during interaction. As…

Artificial Intelligence · Computer Science 2026-05-29 Hongxiang Zhang , Yuan Tian , Tianyi Zhang

The dialogue systems in customer services have been developed with neural models to provide users with precise answers and round-the-clock support in task-oriented conversations by detecting customer intents based on their utterances.…

Computation and Language · Computer Science 2023-10-17 Yu-Chien Tang , Wei-Yao Wang , An-Zi Yen , Wen-Chih Peng

Studies on in-vehicle conversational agents have traditionally relied on pre-scripted prompts or limited voice commands, constraining natural driver-agent interaction. To resolve this issue, the present study explored the potential of a…

Human-Computer Interaction · Computer Science 2025-08-12 Yeana Lee Bond , Mungyeong Choe , Baker Kasim Hasan , Arsh Siddiqui , Myounghoon Jeon

In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…

Robotics · Computer Science 2024-09-12 Davide Ferrari , Filippo Alberi , Cristian Secchi

We consider the problem of designing an artificial agent capable of interacting with humans in collaborative dialogue to produce creative, engaging narratives. In this task, the goal is to establish universe details, and to collaborate on…

Human-Computer Interaction · Computer Science 2019-02-01 Kory W. Mathewson , Pablo Samuel Castro , Colin Cherry , George Foster , Marc G. Bellemare

Large language model (LLM)-based agents are increasingly employed to interact with external environments (e.g., games, APIs, world models) to solve user-provided tasks. However, current frameworks often lack the ability to collaborate…

Computation and Language · Computer Science 2025-04-22 Vardhan Dongre , Xiaocheng Yang , Emre Can Acikgoz , Suvodip Dey , Gokhan Tur , Dilek Hakkani-Tür

Various studies have been conducted on human-supporting robot systems. These systems have been put to practical use over the years and are now seen in our daily lives. In particular, robots communicating smoothly with people are expected to…

We present a novel approach for generating plausible verbal interactions between virtual human-like agents and user avatars in shared virtual environments. Sense-Plan-Ask, or SPA, extends prior work in propositional planning and natural…

Multiagent Systems · Computer Science 2020-02-11 Andrew Best , Sahil Narang , Dinesh Manocha

AI agents, empowered by Large Language Models (LLMs) and communication protocols such as MCP and A2A, have rapidly evolved from simple chatbots to autonomous entities capable of executing complex, multi-step tasks, demonstrating great…

Machine Learning · Computer Science 2025-05-26 Erhu Feng , Wenbo Zhou , Zibin Liu , Le Chen , Yunpeng Dong , Cheng Zhang , Yisheng Zhao , Dong Du , Zhichao Hua , Yubin Xia , Haibo Chen

With the growing humanlike nature of dialog agents, people are now engaging in extended conversations that can stretch from brief moments to substantial periods of time. Understanding the factors that contribute to sustaining these…

Computation and Language · Computer Science 2024-03-14 Shuai Zhang , Yu Lu , Junwen Liu , Jia Yu , Huachuan Qiu , Yuming Yan , Zhenzhong Lan

The task of conducting visually grounded dialog involves learning goal-oriented cooperative dialog between autonomous agents who exchange information about a scene through several rounds of questions and answers in natural language. We…

Computer Vision and Pattern Recognition · Computer Science 2018-09-10 Akshat Agarwal , Swaminathan Gurumurthy , Vasu Sharma , Mike Lewis , Katia Sycara

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

The effectiveness of large language models (LLMs) in conversational AI is hindered by their reliance on single-turn supervised fine-tuning (SFT) data, which limits contextual coherence in multi-turn dialogues. Existing methods for…

Computation and Language · Computer Science 2025-07-08 Jiangxu Wu , Cong Wang , TianHuang Su , Jun Yang , Haozhi Lin , Chao Zhang , Ming Peng , Kai Shi , SongPan Yang , BinQing Pan , ZiXian Li , Ni Yang , ZhenYu Yang
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