Related papers: No perspective, no perception!! Perspective-aware …
Community Question-Answering (CQA) forums have revolutionized how people seek information, especially those related to their healthcare needs, placing their trust in the collective wisdom of the public. However, there can be several answers…
Community Question Answering (CQA) fora such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of community-based questions. Each question thread can receive a large number of answers with different…
Community Question Answering (CQA) forums such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of questions. Each question thread can receive a large number of answers with different perspectives. The…
Community Question Answering forums such as Quora, Stackoverflow are rich knowledge resources, often catering to information on topics overlooked by major search engines. Answers submitted to these forums are often elaborated, contain spam,…
The quest for seeking health information has swamped the web with consumers health-related questions. Generally, consumers use overly descriptive and peripheral information to express their medical condition or other healthcare needs,…
Community-based Question Answering (CQA), which allows users to acquire their desired information, has increasingly become an essential component of online services in various domains such as E-commerce, travel, and dining. However, an…
The quest for seeking health information has swamped the web with consumers' health-related questions. Generally, consumers use overly descriptive and peripheral information to express their medical condition or other healthcare needs,…
The PerAnsSumm 2025 challenge focuses on perspective-aware healthcare answer summarization (Agarwal et al., 2025). This work proposes a few-shot learning framework using a Snorkel-BART-SVM pipeline for classifying and summarizing open-ended…
Searching for health information online is becoming customary for more and more consumers every day, which makes the need for efficient and reliable question answering systems more pressing. An important contributor to the success rates of…
Understanding a medical conversation between a patient and a physician poses a unique natural language understanding challenge since it combines elements of standard open ended conversation with very domain specific elements that require…
Review-based Product Question Answering (PQA) allows e-commerce platforms to automatically address customer queries by leveraging insights from user reviews. However, existing PQA systems generate answers with only a single perspective,…
Large Language Models (LLMs) are increasingly demonstrating the potential to reach human-level performance in generating clinical summaries from patient-clinician conversations. However, these summaries often focus on patients' biology…
Current medical question answering systems have difficulty processing long, detailed and informally worded questions submitted by patients, called Consumer Health Questions (CHQs). To address this issue, we introduce a medical question…
Verifying system-generated summaries remains challenging, as effective verification requires precise attribution to the source context, which is especially crucial in high-stakes medical domains. To address this challenge, we introduce…
Reviews are valuable resources for customers making purchase decisions in online shopping. However, it is impractical for customers to go over the vast number of reviews and manually conclude the prominent opinions, which prompts the need…
A medical provider's summary of a patient visit serves several critical purposes, including clinical decision-making, facilitating hand-offs between providers, and as a reference for the patient. An effective summary is required to be…
Automated summarization of healthcare community question-answering forums is challenging due to diverse perspectives presented across multiple user responses to each question. The PerAnsSumm Shared Task was therefore proposed to tackle this…
Automatic summarization of natural language is a widely studied area in computer science, one that is broadly applicable to anyone who routinely needs to understand large quantities of information. For example, in the medical domain, recent…
We often summarize a multi-party conversation in two stages: chunking with homogeneous units and summarizing the chunks. Thus, we hypothesize that there exists a correlation between homogeneous speaker chunking and overall summarization…
Objective: Question answering (QA) systems have the potential to improve the quality of clinical care by providing health professionals with the latest and most relevant evidence. However, QA systems have not been widely adopted. This…