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Current online moderation follows a one-size-fits-all approach, where each intervention is applied in the same way to all users. This naive approach is challenged by established socio-behavioral theories and by recent empirical results that…
For parents of young children and adolescents, the digital age has introduced many new challenges, including excessive screen time, inappropriate online content, cyber predators, and cyberbullying. To address these challenges, many parents…
This systematic literature review investigates perceptions, concerns, and expectations of young digital citizens regarding privacy in artificial intelligence (AI) systems, focusing on social media platforms, educational technology, gaming…
We present a holistic approach to building a robust and useful natural language classification system for real-world content moderation. The success of such a system relies on a chain of carefully designed and executed steps, including the…
Understanding how children design and what they value in AI interfaces that allow them to explicitly train their models such as teachable machines, could help increase such activities' impact and guide the design of future technologies. In…
Mobile apps used by children often make use of harmful techniques, such as data tracking and targeted advertising. Previous research has suggested that developers face several systemic challenges in designing apps that prioritise children's…
As e-commerce rapidly integrates artificial intelligence for content creation and product recommendations, these technologies offer significant benefits in personalization and efficiency. AI-driven systems automate product descriptions,…
The widespread use of Generative Artificial Intelligence (GAI) among teenagers has led to significant misuse and safety concerns. To identify risks and understand parental controls challenges, we conducted a content analysis on Reddit and…
The widespread dissemination of hate speech, harassment, harmful and sexual content, and violence across websites and media platforms presents substantial challenges and provokes widespread concern among different sectors of society.…
Children with chronic conditions face evolving challenges in daily activities, peer relationships, and clinical care. Younger children often rely on parental support, while older ones seek independence. Prior studies on chronic conditions…
On the modern web, trackers and advertisers frequently construct and monetize users' detailed behavioral profiles without consent. Despite various studies on web tracking mechanisms and advertisements, there has been no rigorous study…
Content moderation (removing or limiting the distribution of posts based on their contents) is one tool social networks use to fight problems such as harassment and disinformation. Manually screening all content is usually impractical given…
AI-based decision support tools (ADS) are increasingly used to augment human decision-making in high-stakes, social contexts. As public sector agencies begin to adopt ADS, it is critical that we understand workers' experiences with these…
As robotic products become more integrated into daily life, there is a greater need to understand authentic and real-world human-robot interactions to inform product design. Across many domestic, educational, and public settings, robots…
As generative AI becomes embedded in children's learning spaces, families face new challenges in guiding its use. Middle childhood (ages 7-13) is a critical stage where children seek autonomy even as parental influence remains strong. Using…
Designing technical systems to be resistant to bias and discrimination represents vital new terrain for researchers, policymakers, and the anti-discrimination project more broadly. We consider bias and discrimination in the context of…
The co creativity community is making significant progress in developing more sophisticated and tailored systems to support and enhance human creativity. Design considerations from prior work can serve as a valuable and efficient foundation…
Social platforms connect billions of people, yet their engagement-first algorithms often work on users rather than with them, amplifying stress, misinformation, and a loss of control. We propose Human-Layer AI (HL-AI)--user-owned,…
Hate speech remains a pressing challenge on social media, where platform moderation often fails to protect targeted users. Personal moderation tools that let users decide how content is filtered can address some of these shortcomings.…
Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation…